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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,201 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Mazda CX-9 seat belts / air bags problems

seat belts / air bags problem

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2012 Mazda CX-9 Owner Comments

problem #4

Sep 102016

CX-9

  • 43,000 miles

A D V E R T I S E M E N T S

The contact owned a 2012 Mazda Cx-9. while driving 2 mph, a pick up truck rear ended the contact's vehicle. In turn, the contact crashed into a third vehicle. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was destroyed and towed. The manufacturer was notified of the failure. The failure mileage was approximately 43,000.

- Puyallup, WA, USA

problem #3

Aug 102016

CX-9

  • miles
The contact owns a 2012 Mazda Cx-9. the contact received notification of NHTSA campaign number: 15V451000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Nampa, ID, USA

problem #2

Sep 302015

CX-9

  • miles
I own a 2012 Mazda CX9. My wife weighs about 105lbs and about 115lbs with her usual lap dog. Initially the pax seat airbag warning light came on intermittently when she was in that seat, car in motion or not. The light was normal when I sat in that seat. Towne Mazda ran a test on the components. They informed me the system checked normal. However, the light after that then illuminated every time she occupied the pax seat. The problem was demonstrated to a service tech; the light was off with him in the seat (a larger man than me) and on every time my wife sat in the seat. She attempted to shift her position, but no position deleted the light. I was informed that the dealer would check with Mazda, to search for a solution. After month of using the car, the light has been on continually when my wife occupies the pax seat. The service supervisor told me to put her in the back seat because there is no way to fix the problem.

- Portola Valley, CA, USA

problem #1

Jan 232014

CX-9

  • 17,804 miles
The contact owns a 2012 Mazda Cx-9. while driving 30 mph, the vehicle jerked to the left without warning and crashed into a tree. The air bags failed to deploy. There were no injuries sustained. A police report was filed. The vehicle was towed to a dealer to be repaired. The manufacturer was not made aware of the issue. The failure mileage was 17,804.

- Madison, OH, USA

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