NHTSA — Steering Problems

2010 Mazda MAZDA3 (Page 2 of 2)

CarComplaints.com Seal Of This Might Hurt

CarComplaints.com Notes: Issues with clutch failure might be giving 2010 MAZDA3 owners headaches, but the lack of support from Mazda is giving them migraines.

10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
50,487 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Mazda MAZDA3 steering problems

steering problem

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2010 Mazda MAZDA3 Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #11

Sep 052013

MAZDA3 4-cyl

  • 69,958 miles

A D V E R T I S E M E N T S

Parked car after short drive. When restarted catastrophic power steering failure very similar in symptoms of the recall for models as late as 2009. Would not be surprised to find a 2009 part in the car. The car is not drivable except by person with ample upper body strength to man-handle steering and is a significant safety hazard.

- Georgetown, TX, USA

problem #10

Sep 222012

MAZDA3

  • 26,000 miles
The contact owns a 2010 Mazda Mazda3. The contact stated that the power steering assist malfunctioned. The vehicle was taken to the dealer where it was confirmed that the power steering assist had failed. The vehicle was not repaired. The manufacturer was contacted about the issue adn provided no assistance. The vehicle was not repaired. The failure and current mileages were 26,000.

- Winchester, VA, USA

problem #9

Aug 292012

MAZDA3 4-cyl

  • 23,000 miles
On August 29th while driving with my 2010 Mazda 3, going about 30 miles an hour, the power steering wheel locked up, and all the warning/indicator lights came on. I completely lost control of the car. I tried to re-start the car, but the car would not start and the warning/indicator lights came on steady, with the exception of the electronic steering lock warning light, which was flashing red. It was not a battery issue because the radio and lights worked fine. I had the car towed to a Mazda dealer. The Mazda dealership said that they did not know what the issue was because they could not access the PCM to read the error code to understand what happened, and they ended up replacing the PCM. I called Mazda customer assistance and complained and they told me that the PCM failure does not relate to the steering wheel locking up. This is similar to complain #10461029. I do not feel safe driving this car again, and I would like Mazda to take it back. It only has 23000 miles, and I have another 6 month to go on my lease.

- Boonton, NJ, USA

problem #8

Jul 012011

MAZDA3 4-cyl

  • 38,000 miles

A D V E R T I S E M E N T S

Have had intermittent power steering loss with indicator light illumination for approximately one year. After engine gets up to temp power steering cuts out. It will sometimes resume after stopping to let the engine cool. Current recall extends to 2007-2009 model year vehicles until the month before my vehicle was made. Mazda refuses to recognize that this could be related and since vehicle is out of warranty won't repair.

- Forest Grove, OR, USA

problem #7

Jun 072012

MAZDA3

  • 40,700 miles
The contact owns a 2010 Mazda Mazda3. The contact stated that while driving 35 mph, he turned left and the steerng wheel seized. The warning light also illuminated on the instrument panel. The steering wheel returned to normal function a few minutes later. The vehicle was not taken to the dealer. The dealer was notified and the contact was informed that there were no recalls addressing the failure. The manufacture was contacted and they also stated that there were not any recalls. The failure and current mileages were 40,700.

- Laquinta , CA, USA

problem #6

Jun 102011

MAZDA3 4-cyl

  • 21,500 miles
While I was making a exit from the freeway onto a local road, I lost control of the steering wheel while slowly braking. Afterwards my car spun out of control and I was in a head on collision with the guard rail for the highway ramp. This happened with my car logging close to 21500 miles. Inspection at the body shop determined that issues between the brake pads and steering wheel led to the steering wheel stopping. Fixing this problem involves replacing brake and possibly steering components according to the body shop.

- Troy, MI, USA

problem #5

Nov 042010

MAZDA3 4-cyl

  • 49,000 miles

A D V E R T I S E M E N T S

On 11/4, I was on my way to meet my yoga classmate for lunch at 1917 bistro. The restaurant's parking lot was full. So, I backed out and circled the block to find another parking space. When driving on livernois I noticed a parking lot that's why I decided to go back around. I pulled into the first empty parking lot which I thought was better than trying to parallel parking in the one space on the street. So, I turned into a graveled parking lot. I made a left then began to pull up to the parking space but the car accelerated and smashed into a building. The car would not stop so I shifted the car into reverse. The car jerked back wildly; it was hard to handle but I got the car to stop. A man came out of the wig shop. I was standing outside of the car examining the damage - white paint from the building and a slight puck on both sides of the bumper. The man looked at me incredulously because he said the impact shook theshop. His mouth was open and it took him a few minutes to close it. A woman came out also because she felt the impact in the shop next to the man's shop. There were no witnesses to my acceleration problem. I did not report the incident because I did not see a police officer (it's detroit). After lunch, I drove back home and sent Mazda an email. I heard from Mazda Friday morning. The car was towed to the dealer in troy. I spoke to amir about the incident and told him that the car was on its way into the dealership (by the way, I even have my oil change at the dealership). When the car arrived I received a call from scott bryant who, in an accusatory manner asked me to repeat what happened despite amir telling him my story. He warned me that it will take all afternoon to look at the car. Scott called later to inform me that a field engineer will be coming in on Monday to look at the car. He did not offer me a rental.

- Detroit, MI, USA

problem #4

Jul 102010

MAZDA3

  • 13,800 miles
The contact owns a 2010 Mazda3. While driving 65 mph the vehicle lost power within a few seconds and the power steering light illuminated. The steering failed and the contact experienced electrical failure with the passenger door that could not be unlocked from the inside. The sunroof button also would not shut the sunroof. The vehicle was taken to the dealer for diagnostic testing who was unable to locate a failure code; therefore, they stated that nothing was wrong with the vehicle. The manufacturer took report number 132669400. The failure mileage was 13,800. The current mileage was 13,900.

- Providence, RI, USA

problem #3

Aug 092010

MAZDA3

  • 1,900 miles
Loss of steering control on my 2010 Mazda 3 resulting in accident. Also the brakes did not operate as designed. While turning a corner the vehicle steering wheel locked and/or loss steering control, brakes were applied, vehicle begin to stop but before stopping, it turned and ran off the road causing damage to vehicle and property. This was confirmed by driver, 2 passengers and the police. This was the first time this happened. Not sure what is wrong with vehicle. Damaged being repaired at this time.

- Naples, FL, USA

problem #2

Mar 062010

MAZDA3

  • 109 miles
Intermittent failure of power steering pump while driving in a straight line and when turning. Small corrections are needed to maintain travel within a lane and when turning you can feel the power assistance drop in and out giving a jerky feel. This was a rental vehicle.

- Stockton, CA, USA

problem #1

Jul 082010

MAZDA3 4-cyl

  • 1,000 miles
Car failed to start. Mazda sent tow truck. Tow truck operator was able to start the car in neutral. Tow truck operator declined to tow the car and sent driver home. Later that day the wheel locked, power brakes failed and driver rolled into a ditch. Driver turned off ignition, unlocked steering wheel, backed car out of ditch and called Mazda for another tow. The consumer stated the day of delivery, the salesman had trouble starting the car and requested a technician make some adjustment to the ignition. The wheel locked and the key would not start the vehicle. After the adjustments, the vehicle appeared to work fine. The dealer stated the vehicle would not start because a cable was bent, which was prohibiting the vehicle from being recognized in park when attempting to start it. Updated IVOQ 08/19/10 updated IVOQ 08/20/10

- Dunwoody, GA, USA

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