NHTSA — Structure: Body Problems

2009 Mazda MAZDA6 (Page 1 of 4)

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CarComplaints.com Notes: The MAZDA6 was redesigned for the 2009 model year. Like any first-year product, it has a few growing pains – most notably a shiny, melting dashboard that can blind the driver.

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
79,490 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Mazda MAZDA6 body / paint problems

body / paint problem

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2009 Mazda MAZDA6 Owner Comments (Page 1 of 4)

problem #73

Aug 062023

MAZDA6

  • miles

A D V E R T I S E M E N T S

* Drivers side (worst) and passenger side rear lower control arm. Both are available for inspection upon request. * The drivers side rear lower control arm rusted through and cracked near the point where it connects to the rear subframe. The right lower control arm did not yet visibly crack (it's still on the vehicle), but it is also severely rusted. If driven and either completely separated, loss of control as well as flying debris on the road would have been nearly certain. * I cannot drive the car to a dealer or service center. The problem is visibly obvious and online owners forums anecdotally indicate the problem is widespread. * The component is available for inspection. I have shown my mechanic and intend to take to a dealer. Because there was no accident or injury, thankfully, I have no cause for engaging police or insurance. * There was no warning/indicator in the vehicle. The first symptom of trouble was severe wear on the inside of the left rear tire. The vehicle then had a four-wheel alignment and suspension components were noted to be tight and adjusted into spec at that point. Some weeks later, we heard disturbing noises from the rear as we went over even small bumps in the road. We noticed the suspicious sound during a local drive and drove gently and directly home, so cannot say how much the partial break may have affected control at that point. Upon inspection, the rusted & cracked steel of the driver's side control arm was readily visible. Other notes: The rear subframe itself shows significant flaking and rust in comparison to the rest of the vehicle's undercarriage, but at least there appears to be more substance left to the metal of the subframe. Photos & measurements available upon request.

- Hudsonville, MI, USA

problem #72

Jun 012023

MAZDA6

  • miles
The right side of the dashboard melts when the sun is out it-??s very sticky and black comes off

- Kalamazoo, MI, USA

problem #71

Jan 282023

MAZDA6

  • miles
Rear subframe rust got so bad the control arm snapped off and nearly killed my family.

- Rolling Meadows, IL, USA

problem #70

Feb 172023

MAZDA6

  • miles

A D V E R T I S E M E N T S

Rear subframe rusted completely out

- Stamping Ground , KY, USA

problem #69

Aug 032022

MAZDA6

  • miles
I own a 2009 mazda 6 witch is my only vehicle I had tooken it to a mechanic shop due to noise comming from the front and rear of the car under farther investigation I was notified by the mechanic that the entire front and rear subframes were badly rotted and rusty i than took the car to a mazda dealer for further inspection we-€™re I was notified that they would replace the front sub frame under recall but I would still have to pay out of pocket for all the other suspension components long story short I was given an estimate of thousands n thousands of dollars that I could not afford and was told the car is unsafe to drive mainly due to the rear subframe and components bein severely rusted I would just like to know why there hasent been a recall for the rear subframe on this vehicle when there has been hundreds of other complaints about the same thing I-€™m goin through about the same year make and model vehicle so now I am out of a vehicle due to it bein unsafe to drive that could cost me my job

- Kingsville, MD, USA

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problem #68

Mar 012022

MAZDA6

  • miles
There was a recall for the front K-frame (Sub-frame) due to excessive corrosion. However the rear also has the same issue and loses structural integrity because of it. The rear control arms can snap through the frame where they are mounted, resulting in an increased likelihood of losing control.

- Alden, NY, USA

problem #67

Jan 022019

MAZDA6

  • miles

A D V E R T I S E M E N T S

My dashboard (crash pad) on my passenger side over my airbag is melting and cracking causing me to be concerned about safety in the event of an accident. Mazda claims that recall ended in March of 2019 but I was never notified by Mazda of this recall therefore I feel it should be extended for my safety. The crash pad becomes sticky, melts and cracks the dashboard. My vehicle is still in operation and therefore my saftey is still important

- West Sand Lake, NY, USA

problem #66

Jan 192017

MAZDA6

  • 150,000 miles
The dashboard has melted. The car is usually parked outside. It started melting in 2017, but it has gotten worse. When the sun is bright, the reflection will cause driving concerns.

- Huntsville, AL, USA

problem #65

Jan 112021

MAZDA6

  • 77,000 miles
The contact owns a 2009 Mazda Mazda6. The contact stated while the vehicle was being serviced by an independent mechanic, he was informed that the subframe was corroded. The contact called South burlington Mazda (1795 shelburne rd, South burlington, vt 05403, 802- 660-6900) and made the dealer aware of the failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 18V631000 (suspension, structure) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 77,000.

- Waterford Twp, MI, USA

problem #64

Dec 292020

MAZDA6

  • 75,000 miles
I recently noticed that my dashboard has become cracked and very sticky. I do not know how this happened when I contacted Mazda to get it fixed I was told they can not replace that part. I don't know what to do I feel stuck I paid a lot of money for this car

- Audubon, NJ, USA

problem #63

Dec 292020

MAZDA6

  • 75,000 miles

A D V E R T I S E M E N T S

I recently noticed out of no where the dashboard on my car cracked for no reason it is right by the front passenger airbag. It is also extremely sticky. I don't feel safe driving it in this condition

- Audubon, NJ, USA

problem #62

Feb 112020

MAZDA6

  • 126,000 miles
Door latch sticks when opening, causing door to possibly stay open unbeknownst to driver and cause door to open while driving and possibly eject non secured persons or objects in car. Found out during operation when the door next to my toddler swung opened in a turn.

- Portland, OR, USA

problem #61

Dec 122019

MAZDA6 4-cyl

  • Automatic transmission
  • 163,000 miles
This vehicle had the front sub-frame replaced based on NHTSA complaint 11100333 and the subsequent recall from Mazda with NHTSA id 18V-631. It is now two years later and the rear sub-frame was so rotted that it was falling apart. My vehicle would not pass the state safety inspection without it being fixed. It was repaired by a non-dealer mechanic in Feb 2020. The mechanic tried for several months to get a new rear sub-frame but could not because it is on manufacturer back-order. Since this is my only vehicle and I needed it to be fixed asap, a used sub-frame had to be installed. Because the new part was unavailable this makes me think that this is a widespread problem and the manufacturer can't keep up with the demand. I was told by a Mazda dealer that the rear sub-frame is not covered under the same recall as the front. Both items were manufactured at the same time using the same inferior steel so I think this should also be covered. I definitely feel that another Mazda recall should be issued for the rear sub-frame.

- Exeter, RI, USA

problem #60

Jun 012018

MAZDA6

  • 125,000 miles
The contact owns a 2009 Mazda 6. the contact stated that the dashboard was melting, shiny, and sticky to the touch. The reflection from the sunshine and approaching headlights from oncoming traffic at night affected the contact's vision to safely operate the vehicle. Hennessy Mazda (7261 jonesboro rd, building 2, morrow, ga 30260, (844) 237-2079) stated that the extended warranty was expired by six months and nothing could be done to assist with the repair costs. The manufacturer was contacted and advised the contact to call NHTSA. The failure mileage was 125,000.

- Jefferson City, MO, USA

problem #59

Oct 082019

MAZDA6

  • 165,800 miles
While pulling down my street after backing out of my driveway, I heard a noise from the rear of the car that was not normal. It was more evident going over bumps. My car was due for an oil change anyway so I went to my local repair shop and asked them to investigate. The rear cross member is completely rusted through causing a nearly catastrophic failure of the right rear section, including a piece that rusted off and is floating within the spring. Mazda did issue a recall for this very issue, but it only covers the front cross member, which is absurd. I called Mazda to confirm that the recall doesn't apply to the rear, and jose, the representative I spoke to by phone acknowledged that it does not. I am in a rust belt state, and if salt can affect the front cross member, obviously it can affect the rear in the same negative fashion. Just because the rear doesn't turn the car, doesn't mean it poses less of a danger as evidenced by my vehicle.

- Cleves, OH, USA

problem #58

Sep 012019

MAZDA6

  • 102,000 miles
The contact owns a 2009 Mazda 6. the contact stated that the dashboard on the passenger side was melted and created a visibility hazard. While driving during the day time, the sun reflected onto the dashboard. The cause of the failure was not determined. The manufacturer and dean patterson Mazda (101 pleasant valley blvd, altoona, pa) were notified of the failure. The VIN was not available. The failure mileage was 102,000.

- Altoona, PA, USA

problem #57

Jun 262019

MAZDA6 4-cyl

  • 144,000 miles
The contact owns a 2009 Mazda 6. while driving 10 mph, the contact heard an abnormal noise coming from the front of the vehicle. The contact parked the vehicle in the middle of the street because it was unable to be driven. The vehicle was towed to an independent mechanic. The contact spoke with woodhouse place Mazda (located at 8606 S 145th St, omaha, ne 68138, (402) 397-8300) and was informed that the failure was due to NHTSA campaign number: 18V631000 (suspension, structure). The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 144,000. Action number xxxxxxx photos attached 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Omaha, NE, USA

problem #56

Nov 202017

MAZDA6

  • miles
Shiny, melting dashboards blinding drivers, I receive a notification to change dashboards by the Mazda, I take the vehicle to the consignee they notify me that because it is in the reconstructed category, the change will not be carried. I live in the South of Florida where temperatures are high throughout the year, apart from the dangerous glare the gases generated by the right of the plastic are affecting my health.

- Hialeah, FL, USA

problem #55

Oct 052018

MAZDA6

  • 188,000 miles
While driving car, felt clunk and car kept pulling to right and hard to control steering. When turn wheel, loud clunking felt and hard to control car. Car was on highway just before exiting to city street.took to independent mechanic who said subframe completely rusted and affected steering and wheels would not let anyone drive car and said car is undriveable. Car towed to Mazda dealer where it sits today. I was driving my 3 brothers in the car when this occurred. Luckily there was no accident.

- Cuyahoga Falls, OH, USA

problem #54

Oct 202018

MAZDA6

  • miles
Rust through of engine cradle frame on passenger side of vehicle. Discovered during oil change.

- Bayside, NY, USA

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