2016 Mazda MAZDA6
917 Technical Service Bulletins (TSBs)
TSB List for the 2016 Mazda MAZDA6
Technical Service Bulletins (TSBs) for the 2016 MAZDA6 are official communications between Mazda & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
STEERING
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TSB #SA-011-24
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #06-001-23a
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »
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TSB #06-001-23
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »
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TSB #02-003-22
Some customers may complain that the steering wheel is off center more than 3??A? even when driving straight on a flat road. Read More »
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TSB #00-001-22
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #06-002-21-3782
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »
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TSB #02-003-21-3777
Some customers may complain that the steering wheel is off center more than 3??A? even when driving straight on a flat road. Read More »
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TSB #00-001-21-3768
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #06-004-20-3757
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »
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TSB #06-002-3705
Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and ... Read More »
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TSB #02-003-20-3677
Some customers may complain that the steering wheel is off center more than 3??A? even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure. Read More »
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TSB #SA-033-19
Some customers may have a concern of a loose steering wheel. If a customer reports a loose steering wheel and the lock bolt is found to be loose, DO NOT simply re-tighten the steering wheel. Follow the steps below in the Repair Procedure. Read More »
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TSB #06-002-19-3585a
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »
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TSB #06-001-19-3575
Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and ... Read More »
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TSB #02-004-19-3574
Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road. Read More »
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TSB #MT-012-18
If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. Read More »
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TSB #03-001-18-3488
Some customers may complain about a vibration that is felt through the floor, seat and/or steering wheel while driving under moderate acceleration, at speeds of approx. 25 - 30 mph (40 - 50 km/h). Read More »
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TSB #02-003-17-3300c
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. Read More »
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TSB #06-002-17-3367
Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. Read More »
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TSB #02-010-16-3170
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. Read More »
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TSB #02-009-16-3155
SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3? EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Read More »
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TSB #02-009-16-3155
Some customers may complain that the steering wheel is off center more than 3" even when driving straight on a flat road. Read More »
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TSB #02-003-15-2990A
SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »
STEERING: STEERING WHEEL/HANDLE BAR
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TSB #06-001-23
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »
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TSB #06-002-19-3585a
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »
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TSB #06-001-18-3481
Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and ... Read More »
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TSB #02-010-18-3477
Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road. Read More »
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TSB #06-001-17-3307b
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »
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TSB #06-001-17-3307a
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance.This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »
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TSB #02-009-16-3155
SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3? EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Read More »
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TSB #02-004-14
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #02-004-14-2976
SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3? EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. FOLLOW STEERING WHEEL ALIGNMENT PROCEDURE. Read More »
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
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TSB #05-002-17-3355a
Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h), Hard to shift into 3rd, 4th, 5th, and/or 6th gear, ... Read More »
SUSPENSION
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TSB #02-004-22a
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
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TSB #02-002-20-3651
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
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TSB #02-003-19-3547
Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage. Read More »
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TSB #02-001-19-3550
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
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TSB #02-013-18-3491
Some vehicles may exhibit a crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient resistance to the cold. Read More »
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TSB #03-001-18-3488
Some customers may complain about a vibration that is felt through the floor, seat and/or steering wheel while driving under moderate acceleration, at speeds of approx. 25 - 30 mph (40 - 50 km/h). Read More »
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TSB #02-005-18-3444
Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage. Read More »
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TSB #02-003-17-3300c
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. Read More »
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TSB #06-002-17-3367
Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. Read More »
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TSB #02-003-17-3300a
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. Read More »
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TSB #02-010-16-3170C
SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »
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TSB #02-010-16-3170C
SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »
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TSB #02-010/16
SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »
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TSB #02-010-16-3170
SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »
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TSB #02-005-16-3152A
BEGINNING WITH THE CX-5 AND MAZDA6 MODELS, GRIP TYPE FRONT AND REAR STABILIZER BUSHINGS HAVE BEEN INCORPO-RATED FOR NOISE PREVENTION PURPOSES. Read More »
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TSB #02-010-16-3170
SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »
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TSB #0200616
Creaking Noise from front lower control arm bushings Read More »
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TSB #0200516
Front/Rear stabilizer noise prevention Read More »
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TSB #0200315
KNOCKING/SQUEAKING NOISE FROM FRONT SHOCK ABSORBER Read More »
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TSB #0200115
Creaking Noise From Front Lower Control Arm Bushings Some vehicles may exhibit a creaking noise from under the front of the vehicle when driving over bumps. The noise occurs at approx. Read More »
SUSPENSION:FRONT:STABILIZER BAR
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TSB #02-005-16-3152A
BEGINNING WITH THE CX-5 AND MAZDA6 MODELS, GRIP TYPE FRONT AND REAR STABILIZER BUSHINGS HAVE BEEN INCORPO-RATED FOR NOISE PREVENTION PURPOSES. Read More »
SUSPENSION:FRONT:SHOCK ABSORBER
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TSB #02-006-18-3449
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
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TSB #02-002-18-3300d
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving onrough roads and/or when turning the steering wheel while the vehicle is stopped. Read More »
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TSB #02-003-17-3300b
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. Read More »
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TSB #02-003-17-3300a
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. Read More »
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TSB #02-010-16-3170
SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »
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TSB #02-010-16-3170
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. Read More »
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TSB #0200416
SHOCK ABSORBER REPLACEMENT GUIDELINES Read More »
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TSB #02-003/15
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #02-003-15-2990A
SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
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TSB #02-003-17-3300a
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. Read More »
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TSB #02-006/16
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #02-001/15
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #02-001-15-2998A
SOME VEHICLES MAY EXHIBIT A CREAKING NOISE FROM UNDER THE FRONT OF THE VEHICLE WHEN DRIVING OVER BUMPS. THE NOISE OCCURS AT APPROX. 12 - 25 MPH (20 - 40 KM/H) WHEN THE ROAD SURFACE IS WET OR AFTER A CAR WASH. Read More »
SUSPENSION:FRONT:WHEEL BEARING
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TSB #SA-006-22
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »
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TSB #SA-016-19
There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »
SUSPENSION:REAR:SHOCK ABSORBER
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TSB #02-006-18-3449
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
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TSB #0200416
SHOCK ABSORBER REPLACEMENT GUIDELINES Read More »
BRAKES (PWS)
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TSB #SA-003-23a
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »
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TSB #SA-003/23
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »
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TSB #04-002-21-3809
Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »
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TSB #04-007-20-3713a
Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »
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TSB #04-002-20-3643b
Some vehicles may exhibit a groan noise from the front brakes when braking at a very low speed (approximately 6 mph/10 km/h). Read More »
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TSB #00-002-19-3561
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »
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TSB #04-002-19-3545
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »
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TSB #00-003-18-3480
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program. Read More »
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TSB #04-004-18-3468
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »
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TSB #MT-019-17
WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot ... Read More »
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TSB #SA-052-17
Smart City Brake Support (SCBS) frequently asked questions (FAQ) Read More »
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TSB #01-003-17
When the engine is started for the first time after parking overnight in cold weather (below freezing), some vehicles may exhibit the check engine light on with DTC P0451 (fuel tank pressure sensor: sensor characteristic malfunction) ... Read More »
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TSB #1079M
IN CERTAIN CONDITIONS, SMART CITY BRAKE SUPPORT (SCBS) MAY OPERATE UNINTENTIONALLY. THE OWNER'S MANUAL PROVIDES 7 EXAMPLES: OBJECTS ON THE ROAD AT THE ENTRANCE TO A CURVE.VEHICLES PASSING IN THE OPPOSITE LANE WHILE MAKING A CURVE. Read More »
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TSB #1079M
IN CERTAIN CONDITIONS, SMART CITY BRAKE SUPPORT (SCBS) MAY OPERATE UNINTENTIONALLY. THE OWNER'S MANUAL PROVIDES 7 EXAMPLES: OBJECTS ON THE ROAD AT THE ENTRANCE TO A CURVE.VEHICLES PASSING IN THE OPPOSITE LANE WHILE MAKING A CURVE. Read More »
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TSB #04-004-16-3160
SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY ... Read More »
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TSB #04-003/15
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
SERVICE BRAKES, HYDRAULIC
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TSB #SA-011-24
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #SA-010-23
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »
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TSB #04-003-22a
Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »
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TSB #SA-078-22
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »
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TSB #00-001-22
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #04-001-21-3798
Some vehicles may exhibit a groan noise from the front brakes when braking at a very low speed (approximately 6 mph/10 km/h). Read More »
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TSB #04-007-20-3713
Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »
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TSB #00-001-20-3689
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #SA-019-20
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »
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TSB #04-002-20-3643a
Some vehicles may exhibit a groan noise from the front brakes when braking at a very low speed (approximately 6 mph / 10 km/h). Read More »
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TSB #04-006-19-3643
Some vehicles may exhibit a groan noise from the front brakes when braking at a very low speed (approximately 6 mph / 10 km/h). Read More »
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TSB #09-010-19-3624
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »
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TSB #00-003-18-3480a
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »
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TSB #04-002-18-3435
Some vehicles may exhibit a squeak type noise from the rear brakes when driving at approximately 6- 12 mph (10-20 km/h) with or without light braking. Read More »
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TSB #04-001-17
Rear brake squeak noise during slow speed driving. Some vehicles may exhibit a squeak type noise from the rear brakes when driving at approximately 6-12 mph (10-20km/h) with or without light braking. Read More »
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TSB #04-001-17-3303a
Some vehicles may exhibit a squeak type noise from the rear brakes when driving at approximately 6-12mph (10-20km/h) with or without light braking. The noise usually occurs when driving immediately after the parking brake is released. Read More »
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TSB #04-001-17
Rear brake squeak noise during slow speed driving Read More »
SERVICE BRAKES, AIR
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TSB #04-001-19-3556
Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. Read More »
SERVICE BRAKES, AIR:DISC:PADS
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TSB #04-007-20-3713
Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »
PARKING BRAKE
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TSB #04001173303
Some vehicles may exhibit a squeak type noise from the rear brakes when driving at approximately 6-12mph (10-20km/h) with or without light braking. The noise usually occurs when driving immediately after the parking brake is released. Read More »
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TSB #04-001-17-3303a
Some vehicles may exhibit a squeak type noise from the rear brakes when driving at approximately 6-12mph (10-20km/h) with or without light braking. The noise usually occurs when driving immediately after the parking brake is released. Read More »
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TSB #SA337
Electric parking brake (EPB) maintenance mode procedure change. Read More »
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TSB #SA130
WHEN PERFORMING SERVICE ON THE ELECTRIC PARKING BRAKE (EPB) SYSTEM, BE AWARE THAT SOME EPB PARTS REQUIRE UNIQUE REMOVAL/REPLACEMENT PROCEDURES. Read More »
PARKING BRAKE:ELECTRICAL
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TSB #04-007-20-3713a
Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »
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TSB #04-007-20-3713
Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »
ENGINE (PWS)
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TSB #05-003-20-3725
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »
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TSB #01-008-19-3568
Some customer using "Flexible" setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. Read More »
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TSB #01-007-19-3541
When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of ... Read More »
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TSB #01-003-19-3557
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. Read More »
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TSB #01-018-18-3529
Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. Read More »
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TSB #MT-008-18
Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise. Read More »
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TSB #MT-007-18
ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. Read More »
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TSB #MT-008-18
ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing. Read More »
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TSB #01-012-18-3474
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. Read More »
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TSB #SA-026-18
If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Read More »
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TSB #01-006-18-3429
When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of ... Read More »
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TSB #MT-021-17
Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure. Read More »
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TSB #01-004-17
Multi-Model - engine runs rough and check engine light on with DTCS P0201 and P0204 or P0202 and P0203 Read More »
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TSB #01-017-16-3242
SOME VEHICLES MAY EXPERIENCE AN ENGINE THAT RUNS ROUGH AND THE CHECK ENGINE LIGHT ON WITH DTCS P0201 AND P0204 OR P0202 AND P0203.NOTE:ENGINE MISFIRE RELATED DTCS (P0301, P0302, P0303, P0304) ARE USUALLY STORED AT THE SAME TIME. Read More »
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TSB #01-016-16-3220
THERE IS A CONCERN THAT SOME WATER PUMPS ARE BEING REPLACED THAT ARE NOT FAULTY, DUE TO SIGNS OF A VERY SMALL COOLANT LEAK FROM THE BLEED HOLE. Read More »
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TSB #01-014-16-3208A
SOME VEHICLES MAY EXPERIENCE A LACK OF ENGINE POWER/ROUGH IDLING AND THE CHECK ENGINE LIGHT ON WITH ONE OR MORE OF THE MISFIRE RELATED DTCS OF P0300:00, P0301:00, P0302:00, P0303:00 AND P0304:00. Read More »
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TSB #05-005-16-3218
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780, P1738).?P0842:00 - OIL PRESSURE SWITCH NO. Read More »
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TSB #05-005-16-3218
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780, P1738).?P0842:00 - OIL PRESSURE SWITCH NO. Read More »
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TSB #1080M
IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. Read More »
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TSB #1080M
IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. Read More »
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TSB #01-011-16-3139A
WHEN THE ENGINE IS STARTED FOR THE FIRST TIME AFTER PARKING THE VEHICLE OVERNIGHT IN COLD CONDITIONS (BELOW 32 DEGREES FAHRENHEIT / 0 DEGREES CELSIUS), SOME VEHICLES MAY EXHIBIT A ROUGH IDLE AND/OR THE CHECK ENGINE LIGHT ON WITH ANY OF ... Read More »
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TSB #01-011-16-3139A
WHEN THE ENGINE IS STARTED FOR THE FIRST TIME AFTER PARKING THE VEHICLE OVERNIGHT IN COLD CONDITIONS (BELOW 32 DEGREES FAHRENHEIT / 0 DEGREES CELSIUS), SOME VEHICLES MAY EXHIBIT A ROUGH IDLE AND/OR THE CHECK ENGINE LIGHT ON WITH ANY OF ... Read More »
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TSB #01-009-16-3172B
SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY. Read More »
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TSB #01-009-16-3172B
SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY. Read More »
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TSB #01-014-16-3208
SOME VEHICLES MAY EXPERIENCE A LACK OF ENGINE POWER/ROUGH IDLING AND THE CHECK ENGINE LIGHT ON WITH ONE OR MORE OF THE MISFIRE RELATED DTCS OF P0300:00, P0301:00, P0302:00, P0303:00 AND P0304:00. Read More »
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TSB #1102M
WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS. Read More »
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TSB #1011M
SOME CUSTOMERS MAY COMPLAIN ABOUT A CHECK ENGINE LIGHT ON WITH DTC P0137 (HO2S CIRCUIT LOW INPUT) STORED IN PCM MEMORY. THIS MAY BE CAUSED BY REAR HARNESS DAMAGE FROM AN AFTERMARKET ALARM SYSTEM INSTALLATION. Read More »
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TSB #RF-16-03
THE 2016 CX-9 WITH THE SKYACTIV?-G 2.5T ENGINE REQUIRES A UNIQUE OIL FILTER (PY8W-14-302) WHICH IS NOT INTERCHANGEABLE WITH OTHER SKYACTIV? OIL FILTERS. THE UNIQUE OIL FILTER CAN BE IDENTIFIED WITH TWO WHITE BANDS AS SHOWN BELOW. Read More »
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TSB #01-011-16-3139
SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY. Read More »
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TSB #01-009-16-3172A
SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY. Read More »
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TSB #01-010-16-3185
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0421:00 (CATALYTIC CONVERTER SYSTEM) WITH-OUT EXPERIENCING POOR ENGINE PERFORMANCE OR MISFIRE (MITSUBISHI PCM ONLY). Read More »
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TSB #01-009-16-3172
SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY. Read More »
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TSB #01-009-16-3172
SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY. Read More »
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TSB #01-023-15-3084B
SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. ? P0015:00 - EXHAUST CMP TIMING OVER-RETARDED ? P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE ... Read More »
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TSB #0102315
Rough Idle with MIL on and DTC P0015/P0524 Read More »
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TSB #01-014-15-3055A
FREQUENT ENGINE STARTS UNDER EXTREMELY COLD AMBIENT TEMPERATURES MAY RESULT IN OIL SEEPAGE FROM THE ENGINE OIL PRESSURE SWITCH. THIS CONCERN MAY BE CAUSED BY A LACK OF DURABILITY OF THE OIL PRESSURE SWITCH UNDER THESE CONDITIONS. Read More »
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TSB #05-002-15-3019F
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780, P1738). ? P0842:00 - OIL PRESSURE SWITCH NO. Read More »
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TSB #0904415
Mazda connect shuts down and does not reboot Read More »
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TSB #01-023-15-3084A
SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. ? P0015:00 - EXHAUST CMP TIMING OVER-RETARDED ? P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE ... Read More »
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TSB #01-023-15-3084
SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. ? P0015:00 - EXHAUST CMP TIMING OVER-RETARDED ? P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE ... Read More »
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TSB #01-019-15-3072
SOME CUSTOMER USING ?FLEXIBLE? SETTING FOR OIL CHANGE IN THE MAINTENANCE MONITOR MAY NOTICE THAT THE OIL CHANGE DUE NOTIFICATION WILL NOT WORK BECAUSE OF IMPROPER CONTROL LOGIC OF THE PCM. THIS TSB IS APPLICABLE FOR THE FOLLOWING CASES. Read More »
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TSB #01-018-15-3070
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P2610 AND P2507 STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED. Read More »
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TSB #01-016-15-3067
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0421:00 (CATALYTIC CONVERTER SYSTEM) WITHOUT EXPERIENCING POOR ENGINE PERFORMANCE OR MISFIRE (MITSUBISHI PCM ONLY). Read More »
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TSB #01-014-15-3055
FREQUENT ENGINE STARTS UNDER EXTREMELY COLD AMBIENT TEMPERATURES MAY RESULT IN OIL SEEPAGE FROM THE ENGINE OIL PRESSURE SWITCH. THIS CONCERN MAY BE CAUSED BY A LACK OF DURABILITY OF THE OIL PRESSURE SWITCH UNDER THESE CONDITIONS. Read More »
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TSB #01-017-14
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #01-002-14
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
ENGINE AND ENGINE COOLING
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TSB #SA-011-24
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #SA-032-23a
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »
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TSB #01-008-23
Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. Read More »
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TSB #SA-035-23
Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Read More »
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TSB #SA-032-23
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »
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TSB #SA-010-23
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »
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TSB #RF-23-01
When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. Read More »
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TSB #MT-004-22
Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure. Read More »
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TSB #00-001-22
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #MT-002-21
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. Read More »
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TSB #01-006-21-3779a
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »
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TSB #MT-002-21
When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »
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TSB #MT-001-21
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
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TSB #CSP05c
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no ... Read More »
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TSB #CSP05d
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no ... Read More »
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TSB #CSP10
SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) - EXPIRES APRIL 30, 2021 Read More »
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TSB #01-003-21-3776
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. Read More »
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TSB #00-001-21-3768
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #CSP05b
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »
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TSB #CSP05a
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »
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TSB #MT-005-20
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. Read More »
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TSB #CSP05
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »
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TSB #SA-071-20
Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. Read More »
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TSB #01-011-20-3734
Some customers may complain about an unusual noise coming from the engine compartment for about 20 seconds after a cold engine start. This noise is a normal engine operation for improved exhaust gas emissions. Read More »
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TSB #00-001-20-3689
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #SA-009-20
LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. Read More »
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TSB #MT-002-19
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »
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TSB #01-022-19-3657
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »
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TSB #SA-053-19
GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Read More »
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TSB #01-019-19-3628
Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. Read More »
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TSB #SA-049-19
Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ??A?A? MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ??A?A? CANNOT COMMUNICATE WITH ... Read More »
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TSB #MT-004-19
Some customers may complain about: ??A?A? Intermittent engine no start ??A?A? Instrument cluster red security indicator light ON ??A?A? Engine Start/Start Button Amber indicator light flashing ??A?A? Battery discharge ??A?A? Electrical ... Read More »
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TSB #SA-048-19
Some customers may expierience one or more of the following: ??A?A? intermittent no start ??A?A? engine stall ??A?A? many DTC's stored ??A?A? no communication with the PCM. This may be caused by a poor C-11 or C-12 electrical connection. Read More »
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TSB #MT-003-19
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Read More »
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TSB #MT-002-19
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »
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TSB #SA-040-19
Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Read More »
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TSB #01-016-19-3627
Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil pressure too low. Read More »
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TSB #00-003-19-3583
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »
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TSB #01-005-19-3548
Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak). Read More »
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TSB #01-004-19-3558
On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Read More »
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TSB #MT-009-18
If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2. Read More »
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TSB #MT-009-18
If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2. Read More »
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TSB #SA-029-18
IMPORTANT: If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Read More »
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TSB #05-004-18-3466
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. Read More »
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TSB #04-003-18-3455
Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. Read More »
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TSB #01-005-17-3305
Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. Read More »
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TSB #01-002-17-3299a
When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of ... Read More »
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TSB #01-009-16-3172
SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY. Read More »
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TSB #01-009-16-3172
Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded, P0524:00 - Engine oil pressure too low. Read More »
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TSB #0100116
Engine Start /Stop Procedure with room fuse removed Read More »
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TSB #0100216
PreMixed long life "FL22" Engine Coolant Read More »
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TSB #0101415
Engine Oil seepage from engine oil pressure switch Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
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TSB #01-016-18-3522
On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Read More »
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TSB #01-013-18-3478
Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely ... Read More »
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TSB #01-006-18-3429
When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of ... Read More »
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TSB #01-005-18-3415
Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. Read More »
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TSB #01-002-17-3299a
When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of ... Read More »
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TSB #01-002-17
When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit/0 degrees Celsious). Read More »
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TSB #0100316
SULFUR SMELL FROM EXHAUST SYSTEM. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
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TSB #MT-002-19
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »
FUEL SYSTEM, GASOLINE
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TSB #MT-002-21a
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. Read More »
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TSB #00-003-19-3583
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »
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TSB #01-005-18-3415
Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. Read More »
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TSB #01-003-17
When the engine is started for the first time after parking overnight in cold weather (below freezing), some vehicles may exhibit the check engine light on with DTC P0451 (fuel tank pressure sensor: sensor characteristic malfunction) ... Read More »
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TSB #01-018-16
Unusual engine noise after a cold engine start. Some customers may complain about an unusual noise coming from the engine compartment for about 20 seconds after a cold engine start. Read More »
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
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TSB #00-003-19-3583
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »
FUEL SYSTEM, OTHER
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TSB #MT-002-21a
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. Read More »
FUEL SYSTEM, OTHER:FUEL FILTER
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TSB #RF-16-03R1
The SKYACTIV?-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with other SKYACTIV? oil filters. The unique oil filter can be identified with two white bands as shown below. Read More »
POWER TRAIN
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TSB #SA-011-24
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #05-002-23
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »
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TSB #SA-068-22
The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. Read More »
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TSB #SA-038-22
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Read More »
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TSB #SA-006-22a
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »
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TSB #SA-006-22
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »
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TSB #00-001-22
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #05-001-21-3826
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. Read More »
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TSB #SA-032-21
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »
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TSB #Transmission
MultiModel (equipped with skyactivdrive) ATF color deterioration New vehicle automatic transmission fluid (ATF) color is blue. As the vehicle mileage increases, the ATF color changes. The color change does not affect vehicle performance. Read More »
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TSB #00-001-21-3768
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #05-005-20-3752
Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. Read More »
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TSB #05-004-20-3727
Some vehicles may exhibit one of the following concerns: ??A?A? Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) ??A?A? Hard to shift into 3rd, 4th, 5th, and/or ... Read More »
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TSB #05-003-20-3725
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »
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TSB #SA-053-20
When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new washer. Read More »
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TSB #00-001-20-3689
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #SA-030-20
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. NOTE: The following Caution is included with every ATX that requires configuration. Read More »
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TSB #SA-058-19
WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the ... Read More »
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TSB #SA-053-19
GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Read More »
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TSB #05-005-19-3569
Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h), Hard to shift into 3rd, 4th, 5th, and/or 6th gear, ... Read More »
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TSB #05-004-19-3466
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. Read More »
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TSB #05-002-19-3576
Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. Read More »
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TSB #01-014-18-3487
Some customer using "Flexible" setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. Read More »
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TSB #05-002-18-3454
The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use"ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. Read More »
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TSB #05-002-17-3355
Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) Hard to shift into 3rd, 4th, 5th, and/or 6th gear ... Read More »
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TSB #0900616
Front power seats do not slide back and forth Read More »
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TSB #0500216
ATFFZ required for SKYACTIV drive 6speed automatic transaxle Read More »
POWER TRAIN:CLUTCH ASSEMBLY
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TSB #MTI_1138
Multi-Model - Clutch Slippage or Smell after Clutch Disc Replacement Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION
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TSB #05-005-16-3218
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780, P1738).?P0842:00 - OIL PRESSURE SWITCH NO. Read More »
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TSB #05-002-16-3129
THE NEW SKYACTIV-DRIVE FW6A-EL AT USES ?AUTOMATIC TRANSMISSION FLUID (ATF) TYPE: FZ?. ONLY USE ?ATF-FZ? TO FILL OR TOP OFF THE FLUID LEVEL. ATF-FZ IS SPECIALLY DESIGNED FOR USE IN THE SKYACTIV-DRIVE SERIES AT. Read More »
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TSB #05-002-15-3019F
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780, P1738). ? P0842:00 - OIL PRESSURE SWITCH NO. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
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TSB #05-002-23
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »
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TSB #SA-038-22
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Read More »
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TSB #01-008-19-3568a
Some customer using ??A???A???A?Flexible??A???A???A? setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. Read More »
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TSB #01-008-19-3568
Some customer using "Flexible" setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. Read More »
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TSB #MT-014-17
Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging. Read More »
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TSB #0500215
Check Engine light and A/T Warning light on with one or more of these DTS (P0842, P0847, P0872, P0877, P0780, P1738) Stored in TCM Memory Read More »
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TSB #01-016-15-3067
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0421:00 (CATALYTIC CONVERTER SYSTEM) WITHOUT EXPERIENCING POOR ENGINE PERFORMANCE OR MISFIRE (MITSUBISHI PCM ONLY). Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
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TSB #SA-038-22
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
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TSB #05-001-15-3104A
SOME VEHICLES MAY EXHIBIT ONE OF THE FOLLOWING CONCERNS: ? SOMETIMES THE SHIFTER MAY JUMP OUT OF 3RD GEAR OVER A ROAD BUMP WHEN ACCELERATING AFTER DECELERATION AT 25-40 MPH (40-65 KM/H) ? HARD TO SHIFT INTO 3RD, 4TH, 5TH, AND/OR 6TH GEAR ... Read More »
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TSB #05-001-15-3104
SOME VEHICLES MAY EXHIBIT ONE OF THE FOLLOWING CONCERNS: ? SOMETIMES THE SHIFTER MAY JUMP OUT OF 3RD GEAR OVER A ROAD BUMP WHEN ACCELERATING AFTER DECELERATION AT 25-40 MPH (40-65 KM/H) ? HARD TO SHIFT INTO 3RD, 4TH, 5TH, AND/OR 6TH GEAR ... Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
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TSB #0500115
Hard shifting/shift lever bebration Read More »
POWER TRAIN:DRIVELINE:UNIVERSAL JOINT
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TSB #03-002-18-3505a
Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. Read More »
POWER TRAIN:DRIVELINE:DRIVESHAFT
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TSB #03-001-19-3505b
Some vehicles may exhibit a squeak noise from the right front driveshaft at the automatic transaxle when driving. Read More »
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TSB #03-002-18-3505a
Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. Read More »
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TSB #03-002-18-3505
Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. Read More »
POWER TRAIN:AXLE ASSEMBLY
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TSB #05-002-19-3576
Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. Read More »
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TSB #SA-037-18
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Read More »
ELECTRICAL SYSTEM
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TSB #SA-008-24
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »
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TSB #SA-032-23a
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »
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TSB #SA-032-23
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »
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TSB #SA-033-23
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »
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TSB #09-016-23
Speedometer replacement procedure Read More »
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TSB #SA-010-23
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »
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TSB #SA-041-22c
Some customers may complain about infotainment center display: * Ghost Touch * DTC B108E:04 may be stored (Touch screen operates by itself) * Surface Peeling * DTC B108E:04 may be stored * Spider Cracks * White ... Read More »
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TSB #09-018-22b
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.324 or later). The system performance has been improved as follows: Ver. 74.00. Read More »
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TSB #09-021-22a
Some vehicles may exhibit a malfunction where the touch screen operates by itself (ghost touch). An example ghost touch would be the map on the center display scrolls without touching it. Read More »
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TSB #22-01R
Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors. Read More »
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TSB #SA-075-22
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »
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TSB #SA-066-22
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: * C1001:92 - Forward sensing camera (FSC) poor field of ... Read More »
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TSB #SA-041-22c
Some customers may complain about infotainment center display: - Ghost Touch (Touch screen operates by itself) - Spider Cracks - Surface Peeling - White dots Read More »
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TSB #SA-041-22
Some customers may complain about infotainment center display: - Ghost Touch (Touch screen operates by itself) - Surface Peeling - Spider Cracks Repair kits are available to replace just the screen. Read More »
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TSB #SA-001-22d
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »
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TSB #01-006-22
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »
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TSB #09-018-22
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.311 or later). Read More »
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TSB #SA-001-22c
Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Read More »
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TSB #SA-005-22a
Some customers may experience a continuous infotainment reboot in or near Seattle Washington and troubleshooting is not possible due to continuous reboot. Read More »
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TSB #SA-026-22
Apple CarPlay / Android Auto Frequently Asked Questions (FAQs) Read More »
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TSB #SA-001-22c
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »
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TSB #01-003/22
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »
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TSB #SA-001-22
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »
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TSB #SA-005-22
Some customers may experience a continuous infotainment reboot in or near Seattle Washington. Mazda is aware of the issue and is working on a resolution. Read More »
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TSB #SA-001/22
Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. Read More »
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TSB #01-006-21-3779b
Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »
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TSB #01-010-21-3803a
i-ELOOP Battery Service Information: This service information provides basic Q-85/T-110 battery handling procedures. Complete service information can be found in MGSS online or Workshop Manual (section 13-17). Read More »
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TSB #09-037-21-3839
NOTE: These vehicles are orginally built with the center display GML8-611J0* and are not applicable to this TSB. Read More »
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TSB #SA-052-21
For improvement of electrical diagnosis, the SKYACTIV??A? Wiring Terminal Test Kits has been delivered all the dealers. Read More »
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TSB #SA-019-21d
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »
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TSB #SA-046-21
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »
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TSB #SA-019-21a
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »
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TSB #SA-029-21a
APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »
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TSB #09-017-21-3808
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature. Read More »
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TSB #MT-002-21
When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »
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TSB #MT-001-21
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
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TSB #MT-001-21
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
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TSB #01-005-21-3778
The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »
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TSB #01-006-21-3779
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »
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TSB #01-003-21-3776
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. Read More »
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TSB #09-002-21-3770
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Read More »
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TSB #MT-006-20
Some customers may complain about the following MAZDA CONNECT??A?A? Temperature Warning message: ??A?A? Display is too Hot. Screen performance may be decreased until it cools. Read More »
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TSB #09-036-20-3756
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH??A? hands-free unit or text messaging related concerns. Read More »
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TSB #SA-070-20
APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »
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TSB #SA-063-20
When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the GR8 battery charger SST to maintain battery voltage. Read More »
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TSB #09-015-20-3698b
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. Read More »
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TSB #09-015-20-3698
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. Read More »
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TSB #SA-041-20
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »
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TSB #SA-011-20a
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »
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TSB #01-002-20-3678
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. Read More »
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TSB #SA-009-20
LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. Read More »
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TSB #SA-011-20
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »
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TSB #09-003-20-3671
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
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TSB #SA-049-19
Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ??A?A? MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ??A?A? CANNOT COMMUNICATE WITH ... Read More »
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TSB #MT-004-19
Some customers may complain about: ??A?A? Intermittent engine no start ??A?A? Instrument cluster red security indicator light ON ??A?A? Engine Start/Start Button Amber indicator light flashing ??A?A? Battery discharge ??A?A? Electrical ... Read More »
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TSB #SA-048-19
Some customers may expierience one or more of the following: ??A?A? intermittent no start ??A?A? engine stall ??A?A? many DTC's stored ??A?A? no communication with the PCM. This may be caused by a poor C-11 or C-12 electrical connection. Read More »
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TSB #09-010-19-3624
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »
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TSB #09-031-19-3625
After the installation of a new instrument cluster, the message "Fctry" or ??A???A???A?Factory??A???A???A? is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Read More »
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TSB #SA-031-19
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »
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TSB #SA-029-19
Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. Read More »
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TSB #09-022-19-3599
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00. Read More »
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TSB #SA-006-19a
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »
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TSB #01-008-19-3568a
Some customer using ??A???A???A?Flexible??A???A???A? setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. Read More »
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TSB #SA-001-19b
APPLE CARPLAY??A?A? / ANDROID AUTO??A?A? FREQUENTLY ASKED QUESTIONS (FAQ) Read More »
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TSB #SA-001-19a
APPLE CARPLAY??A?A? / ANDROID AUTO??A?A? FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers. Read More »
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TSB #05-001-19-3538
When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Read More »
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TSB #09-010-19-3577
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »
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TSB #SA-006-19
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »
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TSB #01-006-19-3549
The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazda models, there is no key cylinder on the steering column. Read More »
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TSB #01-001-19-3551
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »
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TSB #01-002-19-3552
The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »
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TSB #SA-047-18
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »
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TSB #MT-002-18
Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth? and the same device is also connected to the USB port for charging. Read More »
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TSB #MT-010-18
Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. Read More »
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TSB #MT-011-18
SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. Read More »
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TSB #MT-010-18
Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. Read More »
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TSB #SA-045-18
For improvement of electrical diagnosis, the SKYACTIV? Wiring Terminal Test Kits has been delivered all the dealers. Read More »
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TSB #MT-004-18
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
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TSB #MT-007-18
Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g. Read More »
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TSB #MT-008-18
Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise. Read More »
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TSB #09-035-18-3509
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »
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TSB #SA-036-18
MAZDA MOBILE START (MMS) APP ERROR MESSAGE INSTALLED ON ANDROID DEVICES: Customers may get an error message "Device no longer has access or service." for the MMS APP installed on android devices starting 8/1/18. Read More »
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TSB #MT-004-18
ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored... Read More »
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TSB #MT-007-18
ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. Read More »
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TSB #09-010-18-3440a
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later). NOTE: For 2016 CX-9 with version earlier than 59.00. Read More »
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TSB #09-008-18-3416a
Some vehicles may exhibit the active driving display opening/closing improperly as described below: It does not open or close when the ignition is turned ON or OFF. The display operation does not fully open/close. Read More »
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TSB #MT-004-18
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Read More »
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TSB #09-008-18-3416
Some vehicles may exhibit the active driving display opening/closing improperly as described below: It does not open or close when the ignition is turned ON or OFF. The display operation does not fully open/close. Read More »
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TSB #MT-002-18
Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth? and the same device is also connected to the USB port for charging. Read More »
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TSB #MT-001-18
When installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping. Read More »
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TSB #MT-019-17
WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot ... Read More »
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TSB #MT-017-17
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Read More »
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TSB #02-003-17-3300c
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. Read More »
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TSB #09-017-17-3347c
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later). NOTE: For 2016 CX-9 with version earlier than 59.00. Read More »
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TSB #09-001-17-3296b
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. Read More »
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TSB #MT-014-17
Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging. Read More »
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TSB #SA-048-17
In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS). Read More »
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TSB #09-019-17
Fctry MESSASGE DISPLAYED after instrument cluster replacement. After the installation of a new instrument cluster, the message "Fctry" is displayed instead of the odometer. Some new instrument clusters are in the factory mode setting. Read More »
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TSB #09-018-17
Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. Read More »
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TSB #MT-010-17
Some customers may claim that it is impossible or difficult to view the Active Driving Display, even if the position of the display is adjusted through the Settings screen. Read More »
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TSB #SA266
MAZDA Mobile start (MMS) cannot communicate with vehicle Read More »
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TSB #09-062-16
Active driving display opens/closes improperly. Some vehicles may exhibit the active driving display opening/closing improperly as described below: * It does not open or close when the ignition is turned ON or OFF . Read More »
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TSB #SA130
WHEN PERFORMING SERVICE ON THE ELECTRIC PARKING BRAKE (EPB) SYSTEM, BE AWARE THAT SOME EPB PARTS REQUIRE UNIQUE REMOVAL/REPLACEMENT PROCEDURES. Read More »
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TSB #SA299
SOME VEHICLES MAY HAVE DTC C1001:92 STORED IN MEMORY. DTC C1001:92 SETS AS A PAST RECORD FOR LOW VISIBILITY OF THE FORWARD SENSING CAMERA (FSC). IT DOES NOT MEAN THERE IS AN ACTUAL FSC DEFECT. Read More »
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TSB #1011M
SOME CUSTOMERS MAY COMPLAIN ABOUT A CHECK ENGINE LIGHT ON WITH DTC P0137 (HO2S CIRCUIT LOW INPUT) STORED IN PCM MEMORY. THIS MAY BE CAUSED BY REAR HARNESS DAMAGE FROM AN AFTERMARKET ALARM SYSTEM INSTALLATION. Read More »
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TSB #SA296
SOME CUSTOMERS MAY REPORT THAT WHEN USING THEIR IPHONE WITH BLUETOOTH AUDIO THAT THEY CANNOT SELECT A NEW SONG OR A DIFFERENT SONG WILL PLAY. Read More »
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TSB #SA288
IF YOU ENCOUNTER A VEHICLE WITH DTC P0137 (CIRCUIT LOW INPUT), CHECK THE REAR HARNESS AT THE RED CIRCLED AREA IN THE FOLLOWING DIAGRAM. Read More »
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TSB #SA288
IF YOU ENCOUNTER A VEHICLE WITH DTC P0137 (CIRCUIT LOW INPUT), CHECK THE REAR HARNESS AT THE RED CIRCLED AREA IN THE FOLLOWING DIAGRAM. Read More »
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TSB #1099M
WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY. Read More »
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TSB #SA266
IF A CUSTOMER HAS A VEHICLE COMMUNICATION RELATED ERROR ON THEIR APP, PERFORM THE FOLLOWING: DISCONNECT THE BATTERY OR UNPLUG THE MODULE FOR AT LEAST 10 SECONDS. Read More »
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TSB #SA285
OVER THE PAST TWO WEEKS, AN INCREASING NUMBER OF IPHONE SE EARLY ADOPTERS HAVE REPORTED AUDIO ISSUES WITH BLUETOOTH PHONE CALLS WHEN THE SMARTPHONE IS PAIRED WITH A VEHICLE OR WIRELESS HEADSET. Read More »
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TSB #MTI_1111
When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. Read More »
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TSB #SA278
After Pandora V7.0 was released on March 7th, the following problems have been found on vehicle with MAZDA CONNECT. Navigation voice guidance will skip and cut out losing many words. Read More »
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TSB #0200716
Tire pressure monitoring system (TPMS) warning Light IlluminationMisure prevention logic Read More »
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TSB #0900916
HandsFree bluetooth module and/or text messaging troubleshooting procedure Read More »
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TSB #0100116
Engine Start /Stop Procedure with room fuse removed Read More »
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TSB #15-001/16
LDWS OR ALH WARNING LIGHT ON WITH DTC C1001:92. SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR. Read More »
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TSB #0102315
Rough Idle with MIL on and DTC P0015/P0524 Read More »
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TSB #0101415
Engine Oil seepage from engine oil pressure switch Read More »
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TSB #09-044/15
MAZDA CONNECT SHUTS DOWN AND DOES NOT REBOOT. SOME VEHICLES MAY EXPERIENCE MAZDA CONNECT INFOTAINMENT SYSTEM SHUTTING DOWN WITH A FEW MINUTES AFTER IGNITION IS TURNED ON, AND WILL NOT REBOOT. Read More »
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TSB #0904415
Mazda connect shuts down and does not reboot Read More »
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TSB #0200215
TPMS WARNING LIGHT ON Read More »
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TSB #15-001-15-3092
SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR: 1.LANE DEPARTURE WARNING SYSTEM (LDWS) WARNING LIGHT TURNS ON AT IDLE. Read More »
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TSB #05-002-15-3019E
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). ? P0842:00 - OIL PRESSURE SWITCH NO. Read More »
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
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TSB #01-006-21-3779a
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »
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TSB #MT-004-18
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
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TSB #MT-008-18
Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise. Read More »
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TSB #01-008-18-3451
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »
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TSB #01-009-18-3452
The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »
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TSB #01-012-17-3382
This service information provides basic Q-85/T-110 battery handling procedures. Complete service information can be found in MGSS online or Workshop Manual (section 13-17). Read More »
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TSB #01-007/16
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #0100416
Battery Maintenance Read More »
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TSB #0100516
Battery test procedure requirements using the GR81291 Read More »
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TSB #01-002-14
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #01-002-14-2889B
THIS SERVICE INFORMATION PROVIDES BASIC Q-85/T-110 BATTERY HANDLING PROCEDURES. COMPLETE SERVICE INFORMATION CAN BE FOUND IN MS3 ONLINE OR WORKSHOP MANUAL (SECTION 01-17). Read More »
ELECTRICAL SYSTEM:IGNITION
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TSB #05-001-19-3538
When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Read More »
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TSB #01-014-16-3208
SOME VEHICLES MAY EXPERIENCE A LACK OF ENGINE POWER/ROUGH IDLING AND THE CHECK ENGINE LIGHT ON WITH ONE OR MORE OF THE MISFIRE RELATED DTCS OF P0300:00, P0301:00, P0302:00, P0303:00 AND P0304:00. Read More »
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
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TSB #SA-050-23
Some customers may complain about scratches on the instrument cluster lens. Read More »
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TSB #SA-039-22
Some customers may complain about scratches on the instrument cluster lens. Read More »
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TSB #09-009-19-3566
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
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TSB #09-002-18-3410
After the installation of a new instrument cluster, the message "Fctry" or "Factory" is displayed instead ofthe odometer. This concern may also occur when a room fuse is installed in a new vehicle. Read More »
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TSB #09-035-17-3080
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
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TSB #SA-061-17
In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is? 2017 Mazda North American Operations, U.S.A. Read More »
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TSB #09-019-17
Fctry MESSASGE DISPLAYED after instrument cluster replacement. After the installation of a new instrument cluster, the message "Fctry" is displayed instead of the odometer. Some new instrument clusters are in the factory mode setting. Read More »
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TSB #09018173351
Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. Read More »
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TSB #09-018-17
Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. Read More »
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TSB #MT-010-17
Some customers may claim that it is impossible or difficult to view the Active Driving Display, even if the position of the display is adjusted through the Settings screen. Read More »
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
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TSB #09-016-23
Speedometer replacement procedure Read More »
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TSB #09-024-22
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. Read More »
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TSB #0900716
Speedometer replacement procedure Read More »
ELECTRICAL SYSTEM:SOFTWARE
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TSB #SA-001-22b
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »
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TSB #SA-001/22
Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. Read More »
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TSB #09-021-21-3818b
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »
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TSB #09-030-20-3740
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »
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TSB #09-022-19-3599a
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »
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TSB #SA-047-18
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »
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TSB #SA-017-18
Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108. Read More »
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TSB #09-010-18-3440
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier than 59.00. Read More »
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TSB #09-001-18-3387a
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. Read More »
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TSB #09-007-18-3422
Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified. Read More »
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TSB #SA-036-17
IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version. Read More »
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TSB #SA-063-17
Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. Read More »
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TSB #09-017-17-3347b
All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »
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TSB #MT-014-17
Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging. Read More »
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TSB #08-002-17-3312a
When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. Read More »
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TSB #SA-048-17
In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS). Read More »
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TSB #09-017-17-3347a
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later).NOTE:For 2016 CX-9 with version earlier than 59.00. Read More »
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TSB #SA-046-17
An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.502. Please refer to TSB 09-017/17 for a list of improvements to the system. Read More »
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TSB #09017173346
All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »
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TSB #08-002-17-3312
When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. Read More »
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TSB #SA234
IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE "IDS/INFOTAINMENT" TAB. Read More »
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TSB #09-024-16-3192B
SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.760 OR LATER).?SOME STREET NAMES IN CANADA ARE NOT DISPLAYED. Read More »
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TSB #09-024-16-3192A
ALL MAZDA CONNECT VEHICLES IN NEW CAR INVENTORY MUST BE UPDATED TO THIS SOFTWARE VERSION LISTED BELOW IN THIS TSB AS PART OF THE NEW CAR READY STEP 3 PROCESS. MAKE SURE THE NEW VEHICLE SPECIALIST RECEIVES A COPY OF THIS BULLETIN. Read More »
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TSB #09-024-16-3192
SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 56.00.760 OR LATER).?SOME STREET NAMES IN CANADA ARE NOT DISPLAYED. Read More »
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TSB #SA283
CUSTOMERS THAT ARE REGISTERED WITH TOMTOM TO UPDATE THEIR MAZDA TOMTOM SYSTEM (USING TOMTOM HOME SOFTWARE) MAY HAVE RECENTLY RECEIVED THIS E-MAIL: PLEASE NOTE THAT THIS IS NOT AN OPERATING SYSTEM UPDATE (AKA FIRMWARE), THIS IS AN UPDATE ... Read More »
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TSB #SA51
MAZDA CONNECT SOFTWARE VERSION 55.00.760 IS NOW AVAILABLE ON MS3. USE THIS VERSION FOR ALL MAZDA CONNECT UPDATES, INCLUDING OPEN SSP98 VEHICLES. IF SSP98 IS CLOSED, USE TSB 09-024/16 TO REPAIR THE VEHICLES. Read More »
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TSB #09-044-15-3094
SOME VEHICLES MAY EXPERIENCE THE MAZDA CONNECT INFOTAINMENT SYSTEM SHUTTING DOWN WITHIN A FEW MINUTES AFTER THE IGNITION IS TURNED ON, AND WILL NOT REBOOT. IT WILL ONLY REBOOT AFTER THE IGNITION IS TURNED OFF AND THEN ON AGAIN. Read More »
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TSB #09-022-15-3047C
SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.753 OR LATER). Read More »
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TSB #09-022-15-3047B
SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.750 OR LATER). ? NAVIGATION OR OTHER SCREEN TURN BLACK, FREEZE OR REBOOT. ? SYSTEM DOES NOT RECOGNIZE USB/SD CARD. Read More »
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TSB #09-022-15-3047A
SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.650A OR LATER). FOR ALL VEHICLES: ? NAVIGATION OR OTHER SCREEN FREEZES OR REBOOTS. Read More »
ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP
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TSB #0901316
Excessive condensation or water within the headlamp assembly caustion Read More »
ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
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TSB #MTI_1031
Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device. Read More »
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY
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TSB #09-011-17-3339a
Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. Read More »
EXTERIOR LIGHTING
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TSB #SA-010-23
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »
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TSB #SA-036-21
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »
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TSB #09-010-19-3624
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »
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TSB #09-003-19-3555a
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »
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TSB #09-003-19-3555
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »
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TSB #15-003-17-3284a
Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. Read More »
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TSB #1066M
SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). Read More »
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TSB #0800116
Passenger fAirbag deactivation (PAD) indicator light illumination Read More »
EXTERIOR LIGHTING:HEADLIGHTS
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TSB #09-003-19-3555a
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »
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TSB #09-011-18-3448
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »
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TSB #09-001-17-3296b
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. Read More »
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TSB #SA-057-17
High Beam Control (HBC) system frequently asked questions (FAQ) Read More »
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TSB #09-008-17-3324
Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Read More »
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TSB #09-003-16-3130
SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. Read More »
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TSB #15-001-16-3126
SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR: 1. LANE DEPARTURE WARNING SYSTEM (LDWS) WARNING LIGHT TURNS ON AT IDLE. Read More »
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TSB #SB-15-001-15
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #09-049-14-2980
WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. Read More »
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
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TSB #SA-023-18
Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. Read More »
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TSB #SA-066-17
Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. Read More »
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TSB #15-003-17-3284a
Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. Read More »
EXTERIOR LIGHTING:FOG LIGHTS
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TSB #15003173284
? After installing the new Forward Sensing Camera (FSC), frequency of the disabled function with the LDWS/HBC warning lights ON due to foggy FSC lens will be reduced. Read More »
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TSB #0900316
Condensation/Fog in front and rear combination lights Read More »
EXTERIOR LIGHTING:TAIL LIGHTS
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TSB #09-003-19-3555a
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »
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TSB #09-011-18-3448
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »
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TSB #09-003-16-3130
SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. Read More »
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
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TSB #15-003-17-3284b
Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. Read More »
VISIBILITY
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TSB #SA-012-23
Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet. Read More »
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TSB #SA-010-23
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »
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TSB #SA-027-19
Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »
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TSB #09-010-19-3624
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »
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TSB #09-043-18-3441
Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. Read More »
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TSB #09-044-17-3398
Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the Active Driving Display. Read More »
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TSB #MT-001-17
Windshield washer fluid change - Factory filled windshield washer fluid has been changed to an ethanol type (yellow color) instead of athe conventional methanol type (blue color). Read More »
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TSB #15-001-16-3126
Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. Under certain driving conditions, the Forward Sensing Camera (FSC) may detect a dirty windshield (not clear). Read More »
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TSB #MTI_1036
Some customers may claim that it is impossible or difficult to view the Active Driving Display, even if the position of the display is adjusted through the Settings screen. Read More »
VISIBILITY:WINDSHIELD
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TSB #09-026-19-3613
Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. Read More »
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TSB #SA-058-17
CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead. Read More »
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TSB #15-001-16-3126
SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR. UNDER CERTAIN DRIVING CONDITIONS, THE FORWARD SENSING CAMERA (FSC) MAY DETECT A DIRTY WINDSHIELD (NOT CLEAR). Read More »
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TSB #15-001-16-3126
SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR: 1. LANE DEPARTURE WARNING SYSTEM (LDWS) WARNING LIGHT TURNS ON AT IDLE. Read More »
VISIBILITY:GLASS, SIDE/REAR
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TSB #09-024-18-3470
Some vehicles may exhibit wind noise at rear door quarter glass when driven at high speeds. This is caused by air leakage from the gap between rear sash molding, rear door glass run channel, rear door glass guide and rear door quarter ... Read More »
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
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TSB #SA-039-23a
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »
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TSB #SA-040-21
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »
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TSB #MT-003-21
Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. Read More »
VISIBILITY:SUN/MOON ROOF ASSEMBLY
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TSB #09-040-16-3214
SOME CUSTOMERS MAY COMPLAIN THAT IN EXTREME COLD WEATHER CONDITIONS, THE SUNROOF MAY SUDDENLY OPEN BY ITSELF WHEN THE HEATER IS ON. Read More »
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TSB #09-040-16-3214
SOME CUSTOMERS MAY COMPLAIN THAT IN EXTREME COLD WEATHER CONDITIONS, THE SUNROOF MAY SUDDENLY OPEN BY ITSELF WHEN THE HEATER IS ON. Read More »
VISIBILITY:REARVIEW MIRRORS/DEVICES
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TSB #MT-007-18
ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. Read More »
VISIBILITY:WINDSHIELD WIPER/WASHER
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TSB #MT-001-17
Windshield washer fluid change - Factory filled windshield washer fluid has been changed to an ethanol type (yellow color) instead of athe conventional methanol type (blue color). Read More »
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
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TSB #SA-012-23
Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet. Read More »
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TSB #MTI_1034
THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS. Read More »
AIR BAGS
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TSB #SA-042-21
Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc. Read More »
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TSB #08-001-19-3544
This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Read More »
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TSB #08-001-18-3457
This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Read More »
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TSB #MT-003-18
The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Read More »
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TSB #08-002-17-3312
When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. Read More »
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TSB #01-003-17
When the engine is started for the first time after parking overnight in cold weather (below freezing), some vehicles may exhibit the check engine light on with DTC P0451 (fuel tank pressure sensor: sensor characteristic malfunction) ... Read More »
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TSB #01-002-17
When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit/0 degrees Celsious). Read More »
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TSB #SA327
TAKATA recalls for Air bag Read More »
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TSB #0800116
Passenger fAirbag deactivation (PAD) indicator light illumination Read More »
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TSB #1500116
LDWS or ALH warning light on with DTC C1001:92 Read More »
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TSB #1500115
LDWS or ALH warning light on with DTC C1001:92 Read More »
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
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TSB #SA-027-18
Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc. Read More »
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
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TSB #SA-027-18
Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc. Read More »
STRUCTURE
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TSB #SA-039-23a
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »
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TSB #SA-039-23
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »
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TSB #SA-036-23
Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the ... Read More »
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TSB #SA-008-22a
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »
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TSB #SA-008-22
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »
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TSB #MT-001-22
Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. Read More »
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TSB #SA-009-20
LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. Read More »
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TSB #09-026-19-3613
Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. Read More »
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TSB #09-014-18-3443a
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »
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TSB #09-021-18-3459a
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »
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TSB #09-014-18-3443
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »
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TSB #09-001-17-3296b
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. Read More »
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TSB #09-012-17-3334a
Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. This is caused by the damper coming off the speaker frame due to corrosion on the speaker back frame. Read More »
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TSB #1098M
WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE. Read More »
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TSB #1098M
WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE. Read More »
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TSB #09-038-16-3213
SOME VEHICLES MAY EXPERIENCE A RATTLE NOISE FROM THE FRONT DOOR GLASS WHEN DRIVING WITH THE WINDOW OPEN APPROX. 1/2 TO 4 INCHES (1 - 10 CM). THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT HOLDING FORCE OF THE GLASS RUN CHANNEL. Read More »
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TSB #09-038-16-3213
SOME VEHICLES MAY EXPERIENCE A RATTLE NOISE FROM THE FRONT DOOR GLASS WHEN DRIVING WITH THE WINDOW OPEN APPROX. 1/2 TO 4 INCHES (1 - 10 CM). THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT HOLDING FORCE OF THE GLASS RUN CHANNEL. Read More »
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TSB #Mazda TSB March
Mazda Technical Service Bulletins March 2016 Some vehicles may exhibit the inner cloth (A) falling down at the rear end causing a poor appearance and obstructing the view of the back window. Read More »
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TSB #02-005-16-3152a
Beginning with the CX-5 and Mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. Read More »
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TSB #0400416
Brake noise, judder and dragging diagnosis and servicing Read More »
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TSB #09-011/16
CORROSION AROUND SPOT WELDS IN TRUNK OPENING. SOME VEHICLES MAY EXHIBIT CORROSION AROUND THE SPOT WELDS IN TRUNK OPENING UNDER THE REAR WINDOW. THIS IS CAUSED BY INSUFFICIENT PAINT THICKNESS AT THE SPOT WELDS. Read More »
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TSB #09-010/16
STAINS FOUND ON PAINT DURING PDI SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. Read More »
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TSB #09-046/15
WHITE DOOR ARMREST(S) PINK DISCOLORATION. SOME CUSTOMERS MAY COMPLAIN ABOUT A WHITE DOOR ARMREST(S) PINK DISCOLORATION. THE DISCOLORED ARMREST DOES NOT MATCH THE OTHER WHITE PARTS OF THE DOOR PANEL. Read More »
STRUCTURE:FRAME AND MEMBERS
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TSB #02-010-16-3170
SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »
STRUCTURE:BODY
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TSB #MT-012-18
If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. Read More »
STRUCTURE:BODY:DOOR
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TSB #09-024-18-3470
Some vehicles may exhibit wind noise at rear door quarter glass when driven at high speeds. This is caused by air leakage from the gap between rear sash molding, rear door glass run channel, rear door glass guide and rear door quarter ... Read More »
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TSB #SSPA5
Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2014-2016 Mazda6 vehicles produced from October 25, 2012 through January 30, 2015. Read More »
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TSB #0901016
Stains found on kpaint during PDI Read More »
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TSB #09-046/15
WHITE DOOR ARMREST(S) PINK DISCOLORATION. SOME CUSTOMERS MAY COMPLAIN ABOUT A WHITE DOOR ARMREST(S) PINK DISCOLORATION. THE DISCOLORED ARMREST DOES NOT MATCH THE OTHER WHITE PARTS OF THE DOOR PANEL. Read More »
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TSB #09-046-15-3111
SOME CUSTOMERS MAY COMPLAIN ABOUT A WHITE DOOR ARMREST(S) PINK DISCOLORATION. THE DISCOLORED ARMREST DOES NOT MATCH THE OTHER WHITE PARTS OF THE DOOR PANEL. REPLACE ALL 4 DOOR PANELS. Read More »
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TSB #09-016-15-3041
SOME VEHICLES MAY EXPERIENCE A RATTLE NOISE FROM THE FRONT DOOR GLASS WHEN DRIVING WITH THE WINDOW OPEN APPROX. 1/2 TO 4 INCHES (1 - 10 CM). THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT HOLDING FORCE OF THE GLASS RUN CHANNEL. Read More »
STRUCTURE:BODY:TRUNK LID
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TSB #09-021-18-3459
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »
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TSB #09-029-16-3195
SOME VEHICLES MAY EXHIBIT A GRINDING TYPE NOISE (C) FROM THE TRUNK LID HINGE (A) (ONE OR BOTH SIDES) WHEN OPEN-ING AND/OR CLOSING THE TRUNK LID. Read More »
STRUCTURE:BODY:HOOD
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TSB #SA-040-19
Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Read More »
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TSB #SA-024-18
Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Read More »
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TSB #09-021-18-3459
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »
STRUCTURE:BODY:ROOF AND PILLARS
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TSB #09-021-18-3459
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »
VEHICLE SPEED CONTROL
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TSB #09-002-21-3770
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Read More »
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TSB #09-034-18-3430a
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
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TSB #09-034-18-3430
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
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TSB #09-055-16
Rattle noise from front door glass Read More »
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TSB #0904615
White door armrest(s) pink discoloration Read More »
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
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TSB #01-013-16-3202
SOME VEHICLES MAY EXHIBIT THE ACCELERATOR PEDAL HINGE SEPARATING FROM THE BASE IN COLD TEMPERATURES BELOW 32 DEGREES FAHRENHEIT (0 DEGREES CELSIUS).THE ACCELERATOR PEDAL HAS BEEN CHANGED TO INCREASE DURABILITY. Read More »
TIRES
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TSB #SA-011-24
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
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TSB #MT-002-20
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Read More »
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TSB #MT-010-18
Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. Read More »
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TSB #02-011-18-3476
This service bulletin illustrates the conditions when a TPMS warning light may illuminate, why it illuminated and how to properly initialize the system. Read More »
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TSB #02-009-18-3472
Customer complaints have been reported where the TPMS warning light is unnecessarily illuminated because the TPMS initialization was not performed correctly before customer delivery. Read More »
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TSB #0200716
Tire pressure monitoring system (TPMS) warning Light IlluminationMisure prevention logic Read More »
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TSB #02-002/15
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #02-002-15-3002C
AFTER PERFORMING RECALL CAMPAIGN 8014J, OR THE VEHICLE VIN IS NOT APPLICABLE TO 8014J, SOME VEHICLES MAY EXPERIENCE TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON EVEN IF THE TPMS SYSTEM HAS BEEN PROPERLY INITIALIZED AT THE ... Read More »
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TSB #0200215
TPMS WARNING LIGHT ON Read More »
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TSB #02-002-15-3002B
AFTER PERFORMING RECALL CAMPAIGN 8014J, OR THE VEHICLE VIN IS NOT APPLICABLE TO 8014J, SOME VEHICLES MAY EXPE-RIENCE TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON EVEN IF THE TPMS SYSTEM HAS BEEN PROPERLY INITIALIZED AT THE ... Read More »
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TSB #02-002-15-3002A
AFTER PERFORMING RECALL CAMPAIGN 8014J, OR THE VEHICLE VIN IS NOT APPLICABLE TO 8014J, SOME VEHICLES MAY EXPERIENCE TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON EVEN IF THE TPMS SYSTEM HAS BEEN PROPERLY INITIALIZED AT THE ... Read More »
WHEELS
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TSB #SA-011-24
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #SA-031-23
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »
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TSB #SA-006-22a
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »
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TSB #02-002-21-3769a
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »
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TSB #CSP10
SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) - EXPIRES APRIL 30, 2021 Read More »
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TSB #00-001-21-3768
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #02-002-21-3769
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »
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TSB #MT-002-20
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Read More »
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TSB #02-004-20-3685
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »
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TSB #SA-016-19
There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »
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TSB #02-002-19-3546
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »
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TSB #02-003-18-3501
Some vehicles may have aluminum alloy type wheel(s) with one of the following paint damage conditions shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly or entirely. Read More »
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TSB #02-008-18-3467
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »
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TSB #02-003-18-3427
Some vehicles may exhibit an aluminum alloy type wheel(s) having one of the following paint damage conditions shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly or entirely. Read More »
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TSB #02-002-17-3281a
Some vehicles may exhibit an aluminum alloy type wheel(s) having one of the following paint damage conditions shown in the sample photos below.The damage extends to the front surface of the aluminum wheel partly or entirely. Read More »
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TSB #02-002-17
Aluminum wheel paint damage (Black spot, flanking, discolored, blackened) Some vehicles may exhibit the bright type aluminum wheel(s) having one of paint damage conditions dhown in the sample photos below. Read More »
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TSB #02-002-16-3124
SOME AUTOMOTIVE CLEANING PRODUCTS CONTAIN STRONG ACID OR ALKALI. WHEN THESE TYPES OF CLEANERS ARE USED TO CLEAN THE WHEELS ON MAZDA VEHICLES, THE CHEMICALS CONTENTS PENETRATE THE CLEAR COATING OF THE WHEEL SURFACE AND DAMAGE THE PAINT ... Read More »
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TSB #0200216
STAINS APPEAR ON WHEELS Read More »
WHEELS:HUB
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TSB #03-006-15-3086
SOME VEHICLES MAY EXHIBIT A GROAN TYPE NOISE FROM THE FRONT WHEEL HUB BEARING WHILE DRIVING AT HIGH SPEED OR WHEN CORNERING. THIS MAY BE CAUSED BY FRONT WHEEL HUB BEARING CORROSION. Read More »
TRAILER HITCHES
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TSB #SA-027-19
Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »
SEATS
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TSB #09-027-21-3829
Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the ... Read More »
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TSB #09-015-18-3445a
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »
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TSB #09-005-18-3414a
Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. Read More »
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TSB #09-015-18-3445
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »
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TSB #09-024-17-3350
Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the ... Read More »
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TSB #09-016-16-3158A
AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE. Read More »
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TSB #09-016-16-3158A
AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE. Read More »
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TSB #09-016-16-3158
AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE. Read More »
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TSB #09-016-16-3158
AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE. Read More »
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TSB #09-016-16-3158
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »
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TSB #0900616
Front power seats do not slide back and forth Read More »
SEATS:FRONT ASSEMBLY:POWER ADJUST
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TSB #09-005-18-3414
Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. Read More »
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TSB #09-011-17-3339a
Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. Read More »
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TSB #09-006/16
FRONT POWER SEATS DO NOT SLIDE BACK AND FORTH. SOME CUSTOMERS MAY COMPLAIN THAT THE FRONT POWER (DRIVER AND/OR PASSENGER) SEATS DO NOT SLIDE BACK AND FORTH PROPERLY OR THAT THEY MAY BE COMPLETELY INOPERATIVE. Read More »
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TSB #09-034-15-3068
SOME CUSTOMERS MAY COMPLAIN THAT THE FRONT POWER (DRIVER AND/OR PASSENGER) SEATS DO NOT SLIDE BACK AND FORTH PROPERLY OR THAT THEY MAY BE COMPLETELY INOPERATIVE. Read More »
FORWARD COLLISION AVOIDANCE
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TSB #SA-036-21
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »
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TSB #SA-003-19
Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). Read More »
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
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TSB #SA-056-17
Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ) Read More »
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM
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TSB #MT-016-17
The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) detects a vehicle ahead and determines that a collision with ... Read More »
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TSB #SA-066-17
Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. Read More »
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
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TSB #SA-037-20
Some vehicles may have one of the following DTCs stored in memory: ??A?A? C1001:92 - Forward sensing camera (FSC) poor field of view ??A?A? B14F0:92 - General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set ... Read More »
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TSB #SA-003-19
Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). Read More »
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TSB #SA-003-19
Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. Read More »
LANE DEPARTURE
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TSB #SA-036-21
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »
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TSB #15-003-17-3284a
Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. Read More »
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TSB #SA-053-17
Lane Departure Warning System (LDWS) frequently asked questions (FAQ) Read More »
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TSB #1500116
LDWS or ALH warning light on with DTC C1001:92 Read More »
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TSB #1500115
LDWS or ALH warning light on with DTC C1001:92 Read More »
LANE DEPARTURE: WARNING
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TSB #SA-023-18
Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. Read More »
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TSB #15-003-17-3284b
Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. Read More »
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TSB #15-003-17-3284a
Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. Read More »
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TSB #SB-15-001-15
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
LANE DEPARTURE: BLIND SPOT DETECTION
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TSB #SA-055-17
Blind Spot Monitoring (BSM) system frequently asked questions (FAQ) Read More »
BACK OVER PREVENTION
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TSB #SA-001/22
Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. Read More »
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TSB #SA-006-19a
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »
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TSB #01-003-17
When the engine is started for the first time after parking overnight in cold weather (below freezing), some vehicles may exhibit the check engine light on with DTC P0451 (fuel tank pressure sensor: sensor characteristic malfunction) ... Read More »
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TSB #01-018-16
Unusual engine noise after a cold engine start. Some customers may complain about an unusual noise coming from the engine compartment for about 20 seconds after a cold engine start. Read More »
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TSB #09-055-16
Rattle noise from front door glass Read More »
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TSB #02-010-16
Knocking/squeaking noise from front shock absorber, creaking noise from front lower arm bushing. Read More »
COMMUNICATION:MANUFACTURER TELEMATICS
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TSB #SA-001-22c
Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Read More »
EQUIPMENT
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TSB #SA-008-24
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »
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TSB #SA-036-23
Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the ... Read More »
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TSB #RF-22-01R3
This Parts Flash replaces RF-22-01R2 released January 04, 2022. It includes new display repair kit part numbers for the 2018-2019 Mazda2, 2018-2020 CX-3 and 2018-2020 MX-5. Repair kits are available to replace just the screen. Read More »
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TSB #SA-001-23a
Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: ... Read More »
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TSB #RF-22-01R2
This Parts Flash replaces RF-22-01R released November 21, 2022. It includes a new display repair kit part number for the 2020-2022 MX-5. Repair kits are available to replace just the screen. Read More »
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TSB #SA-001-23
Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: ... Read More »
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TSB #SA-016-22a
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method Read More »
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TSB #SA-041-22
Some customers may complain about infotainment center display: Ghost touch, surface peeling, spider cracks. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit. Read More »
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TSB #SA-039-22
Some customers may complain about scratches on the instrument cluster lens. Read More »
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TSB #09-021-22
Some vehicles may exhibit a malfunction where the touch screen operates by itself (ghost touch). An example ghost touch would be the map on the center display scrolls without touching it. Read More »
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TSB #SA-026-22
Apple CarPlay / Android Auto Frequently Asked Questions (FAQs) Read More »
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TSB #SA-016-22
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method Read More »
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TSB #SA-001/22
Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. Read More »
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TSB #09-037-21-3839
NOTE: These vehicles are orginally built with the center display GML8-611J0* and are not applicable to this TSB. Read More »
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TSB #SA-019-21e
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns Read More »
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TSB #SA-052-21
For improvement of electrical diagnosis, the SKYACTIV??A? Wiring Terminal Test Kits has been delivered all the dealers. Read More »
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TSB #SA-019-21d
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »
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TSB #MT-002-21
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. Read More »
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TSB #09-027-21-3829
Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the ... Read More »
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TSB #09-021-21-3818b
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »
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TSB #09-025-21-3824
This service bulletin provides information regarding the proper use of the driver??A?A?s floor mat to avoid any potential interference with the foot pedals. Read More »
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TSB #09-021-21-3818
AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready ... Read More »
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TSB #SA-030-21a
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Read More »
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TSB #SA-041-21
Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section ... Read More »
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TSB #SA-029-21a
APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »
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TSB #09-017-21-3808
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature. Read More »
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TSB #SA-034-21
When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the DCA8000 OR GR8 battery charger SST to maintain battery voltage. Read More »
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TSB #MT-002-21
When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »
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TSB #MT-001-21
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
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TSB #SA-030-21
Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method Read More »
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TSB #SA-029-21
APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay??A?A? / Android Auto??A?A?, but it can be activated using MDARS. Read More »
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TSB #SA-019-21a
MAZDA CONNECT Symptom Troubleshooting (6th Generation Vehicles). Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »
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TSB #CSP05c
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no ... Read More »
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TSB #CSP05d
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no ... Read More »
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TSB #01-003-21-3776
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. Read More »
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TSB #07-001-21-3775
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »
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TSB #09-002-21-3770
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Read More »
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TSB #CSP05b
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »
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TSB #SA-004-20c
In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all ... Read More »
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TSB #06-004-20-3757
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »
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TSB #CSP05a
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »
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TSB #CSP05
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »
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TSB #04-007-20-3713a
Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »
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TSB #SA-071-20
Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. Read More »
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TSB #04-002-20-3643b
Some vehicles may exhibit a groan noise from the front brakes when braking at a very low speed (approximately 6 mph/10 km/h). Read More »
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TSB #SA-070-20
APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »
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TSB #SA-069-20
ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.mazdausa.com Read More »
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TSB #09-006-20-3673a
When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »
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TSB #05-003-20-3725
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »
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TSB #SA-041-20
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »
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TSB #SA-026-20
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Audio System, Bluetooth??A?, Center Dislay, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reboot / Frozen Screen / Slow Response, USB / Aux ... Read More »
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TSB #09-006-20-3673
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »
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TSB #02-002-20-3651
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
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TSB #09-003-20-3671
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
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TSB #MT-002-19
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »
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TSB #09-022-19-3599a
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »
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TSB #07-002-19-3616a
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »
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TSB #01-022-19-3657
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »
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TSB #SA-027-19
Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »
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TSB #SA-049-19
Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ??A?A? MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ??A?A? CANNOT COMMUNICATE WITH ... Read More »
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TSB #MT-004-19
Some customers may complain about: ??A?A? Intermittent engine no start ??A?A? Instrument cluster red security indicator light ON ??A?A? Engine Start/Start Button Amber indicator light flashing ??A?A? Battery discharge ??A?A? Electrical ... Read More »
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TSB #SA-048-19
Some customers may expierience one or more of the following: ??A?A? intermittent no start ??A?A? engine stall ??A?A? many DTC's stored ??A?A? no communication with the PCM. This may be caused by a poor C-11 or C-12 electrical connection. Read More »
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TSB #07-005-19-3632
Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This concern may be caused by A/C refrigerant leaking from the evaporator at the joint between the tubes and the header due to improper ... Read More »
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TSB #09-031-19-3625
After the installation of a new instrument cluster, the message "Fctry" or ??A???A???A?Factory??A???A???A? is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Read More »
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TSB #SA-029-19a
The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download. Read More »
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TSB #SA-031-19
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »
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TSB #07-002-19-3616
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »
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TSB #SA-029-19
Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. Read More »
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TSB #SA-027-19
ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/ Read More »
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TSB #09-022-19-3599
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00. Read More »
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TSB #01-008-19-3568a
Some customer using ??A???A???A?Flexible??A???A???A? setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. Read More »
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TSB #SA-001-19b
APPLE CARPLAY??A?A? / ANDROID AUTO??A?A? FREQUENTLY ASKED QUESTIONS (FAQ) Read More »
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TSB #SA-013-19
MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. Read More »
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TSB #SA-001-19a
APPLE CARPLAY??A?A? / ANDROID AUTO??A?A? FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers. Read More »
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TSB #00-003-19-3583
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »
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TSB #09-007-19-3564a
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »
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TSB #SA-001-19a
APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ) Read More »
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TSB #00-001-19-3560
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #09-005-19-3562
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »
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TSB #09-007-19-3564
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »
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TSB #09-004-19-3543
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Read More »
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TSB #SA-001-19
APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ) Read More »
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TSB #09-001-19-3553
When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as ... Read More »
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TSB #SA-050-18
Some customers may complain that the navigation brand icons are no longer shown after a navigation SD card update. This is caused by a navigation map supplier software change. Customers can set preferences if needed. Read More »
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TSB #SA-005-18
Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Read More »
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TSB #09-010-18-3440b
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »
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TSB #MT-002-18
Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth? and the same device is also connected to the USB port for charging. Read More »
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TSB #MT-011-18
SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. Read More »
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TSB #00-001-18-3446a
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #00-003-18-3480a
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »
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TSB #09-014-18-3443a
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »
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TSB #09-020-18-3458b
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »
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TSB #09-021-18-3459a
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »
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TSB #09-034-18-3430a
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
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TSB #MT-004-18
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
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TSB #MT-004-18
ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored... Read More »
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TSB #SA-034-18
MAZDA CONNECT SYSTEM FREQUENTLY ASKED QUESTIONS (FAQ) Read More »
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TSB #SA-031-18
When troubleshooting a radar unit, DO NOT swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. Read More »
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TSB #09-020-18-3458a
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »
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TSB #09-025-18-3479
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Read More »
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TSB #09-023-18-3475
When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as ... Read More »
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TSB #01-011-18-3456
The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazdamodels, there is no key cylinder on the steering column. Read More »
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TSB #MT-004-18
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Read More »
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TSB #00-001-18-3446
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #SA-008-18
Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display. Read More »
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TSB #MT-003-18
The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Read More »
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TSB #09-011-17-3339a
Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. Read More »
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TSB #09-044-17-3398
Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the Active Driving Display. Read More »
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TSB #MT-019-17
WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot ... Read More »
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TSB #MT-017-17
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Read More »
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TSB #01-012-17-3382
This service information provides basic Q-85/T-110 battery handling procedures. Complete service information can be found in MGSS online or Workshop Manual (section 13-17). Read More »
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TSB #MT-010-17
Some customers may claim that it is impossible or difficult to view the Active Driving Display, even if the position of the display is adjusted through the Settings screen. Read More »
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TSB #SA266
MAZDA Mobile start (MMS) cannot communicate with vehicle Read More »
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TSB #09-062-16
Active driving display opens/closes improperly. Some vehicles may exhibit the active driving display opening/closing improperly as described below: * It does not open or close when the ignition is turned ON or OFF . Read More »
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TSB #00-004-16-3237
RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNER?S MANUAL. Read More »
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TSB #MTI_1111
WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. Read More »
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TSB #09-013-16-3161
WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE RESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. Read More »
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TSB #09-009-16-3150A
SOME VEHICLES MAY EXHIBIT BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM ... Read More »
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TSB #15-001-16-3126
SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR. UNDER CERTAIN DRIVING CONDITIONS, THE FORWARD SENSING CAMERA (FSC) MAY DETECT A DIRTY WINDSHIELD (NOT CLEAR). Read More »
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TSB #15-001-16-3126
Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. Under certain driving conditions, the Forward Sensing Camera (FSC) may detect a dirty windshield (not clear). Read More »
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TSB #MTI_1036
SOME CUSTOMERS MAY CLAIM THAT IT IS IMPOSSIBLE OR DIFFICULT TO VIEW THE ACTIVE DRIVING DISPLAY, EVEN IF THE POSITION OF THE DISPLAY IS ADJUSTED THROUGH THE SETTINGS SCREEN. Read More »
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TSB #MTI_1111
WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. Read More »
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TSB #MTI_1036
SOME CUSTOMERS MAY CLAIM THAT IT IS IMPOSSIBLE OR DIFFICULT TO VIEW THE ACTIVE DRIVING DISPLAY, EVEN IF THE POSITION OF THE DISPLAY IS ADJUSTED THROUGH THE SETTINGS SCREEN. Read More »
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TSB #MTI_1111
WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. Read More »
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TSB #MTI_1034
This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions. Read More »
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TSB #MTI_1111
When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. Read More »
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TSB #09-020-16-3183
SOME VEHICLES MAY EXPERIENCE A FUZZY APPEARANCE (TINY CRACKS) AROUND THE EDGE OF THE ACTIVE DRIVING DISPLAY. REPLACE THE ACTIVE DRIVING DISPLAY. Read More »
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TSB #09-020-16-3183
Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the Active Driving Display. Replace the Active Driving Display. Read More »
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TSB #MTI_1031
SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE. Read More »
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TSB #MTI_1032
SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK. Read More »
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TSB #MTI_1031
SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE Read More »
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TSB #MTI_1032
Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. This may be caused by a loose spare tire jack. Read More »
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TSB #SA278
AFTER PANDORA V7.0 WAS RELEASED ON MARCH 7TH, THE FOLLOWING PROBLEMS HAVE BEEN FOUND ON VEHICLE WITH MAZDA CONNECT.NAVIGATION VOICE GUIDANCE WILL SKIP AND CUT OUT LOSING MANY WORDS. Read More »
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TSB #SA278
AFTER PANDORA V7.0 WAS RELEASED ON MARCH 7TH, THE FOLLOWING PROBLEMS HAVE BEEN FOUND ON VEHICLE WITH MAZDA CONNECT.NAVIGATION VOICE GUIDANCE WILL SKIP AND CUT OUT LOSING MANY WORDS. Read More »
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TSB #SA278
After Pandora V7.0 was released on March 7th, the following problems have been found on vehicle with MAZDA CONNECT. Navigation voice guidance will skip and cut out losing many words. Read More »
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TSB #0901216
Paint damage Mazda pocket paint guide Read More »
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TSB #0200416
SHOCK ABSORBER REPLACEMENT GUIDELINES Read More »
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TSB #0100216
PreMixed long life "FL22" Engine Coolant Read More »
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TSB #0200115
Creaking Noise From Front Lower Control Arm Bushings Some vehicles may exhibit a creaking noise from under the front of the vehicle when driving over bumps. The noise occurs at approx. Read More »
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TSB #09-044/15
MAZDA CONNECT SHUTS DOWN AND DOES NOT REBOOT. SOME VEHICLES MAY EXPERIENCE MAZDA CONNECT INFOTAINMENT SYSTEM SHUTTING DOWN WITH A FEW MINUTES AFTER IGNITION IS TURNED ON, AND WILL NOT REBOOT. Read More »
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TSB #09-009-15-3015
SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF THE VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN A COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. Read More »
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TSB #01-003-15-3014
USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS. Read More »
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:MATERIALS:FLOORING
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TSB #0900416
PROPER USAGE OF DRIVER'S FLOOR MAT. Read More »
EQUIPMENT:ELECTRICAL
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TSB #SA-016-23
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method Read More »
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TSB #SA-026-20a
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »
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TSB #SA-031-19
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »
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TSB #09-020-18-3458b
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »
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TSB #MT-008-18
ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing. Read More »
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TSB #09-020-18-3458
Some vehicles may exhibit BLUETOOTH? hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH? hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program ... Read More »
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TSB #MT-001-18
When installing a navigation SD card, the center display may show error message "Invalid SD Card". Read More »
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TSB #SA-036-17
IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version. Read More »
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TSB #SA-065-17
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. MAZDA CONNECT Symptom Troubleshooting Table Sections: Audio System, Bluetooth?, Center Display, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, ... Read More »
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TSB #MT-015-17
Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. Read More »
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TSB #SA-063-17
Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. Read More »
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TSB #08-002-17-3312
When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. Read More »
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TSB #09-009/16
HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. Read More »
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TSB #09-034-15-3068
SOME CUSTOMERS MAY COMPLAIN THAT THE FRONT POWER (DRIVER AND/OR PASSENGER) SEATS DO NOT SLIDE BACK AND FORTH PROPERLY OR THAT THEY MAY BE COMPLETELY INOPERATIVE. Read More »
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
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TSB #SA-047-18
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »
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TSB #09-025-18-3479
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Read More »
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TSB #09-023-18-3475
When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as ... Read More »
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TSB #SA-005-18
Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Read More »
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TSB #09-012-17-3334b
Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. This is caused by the damper coming off the speaker frame due to corrosion. Read More »
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TSB #09-012-17-3334a
Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. This is caused by the damper coming off the speaker frame due to corrosion on the speaker back frame. Read More »
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TSB #SA296
SOME CUSTOMERS MAY REPORT THAT WHEN USING THEIR IPHONE WITH BLUETOOTH AUDIO THAT THEY CANNOT SELECT A NEW SONG OR A DIFFERENT SONG WILL PLAY. Read More »
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TSB #0900516
Siriusxm satellite radio registration transfer after unit replacement Read More »
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
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TSB #SA-046-21
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »
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TSB #SA-031-19
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »
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TSB #09-007-18-3422a
Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified. Read More »
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TSB #09-007-18-3422
Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified. Read More »
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TSB #09-001-18-3387
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. Read More »
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TSB #09-024-16-3192
SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 56.00.760 OR LATER).?SOME STREET NAMES IN CANADA ARE NOT DISPLAYED. Read More »
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TSB #SA278
AFTER PANDORA V7.0 WAS RELEASED ON MARCH 7TH, THE FOLLOWING PROBLEMS HAVE BEEN FOUND ON VEHICLE WITH MAZDA CONNECT.NAVIGATION VOICE GUIDANCE WILL SKIP AND CUT OUT LOSING MANY WORDS. Read More »
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TSB #09-022-15-3047C
SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.753 OR LATER). Read More »
EQUIPMENT:ELECTRICAL:INFOTAINMENT
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TSB #SA-001-23a
Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: ... Read More »
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TSB #RF-22-01R2
This Parts Flash replaces RF-22-01R released November 21, 2022. It includes a new display repair kit part number for the 2020-2022 MX-5. Repair kits are available to replace just the screen. Read More »
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TSB #SA-001-23
Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: ... Read More »
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TSB #SA-041-22c
Some customers may complain about infotainment center display: * Ghost Touch * DTC B108E:04 may be stored (Touch screen operates by itself) * Surface Peeling * DTC B108E:04 may be stored * Spider Cracks * White ... Read More »
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TSB #SA-041-22
Some customers may complain about infotainment center display: Ghost touch, surface peeling, spider cracks. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit. Read More »
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TSB #SA-001-22c
Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Read More »
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TSB #SA-005-22a
Some customers may experience a continuous infotainment reboot in or near Seattle Washington and troubleshooting is not possible due to continuous reboot. Read More »
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TSB #SA-005-22
Some customers may experience a continuous infotainment reboot in or near Seattle Washington. Mazda is aware of the issue and is working on a resolution. Read More »
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TSB #09-021-21-3818a
AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready ... Read More »
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
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TSB #22-01R
Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors. Read More »
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TSB #SA-041-22c
Some customers may complain about infotainment center display: - Ghost Touch (Touch screen operates by itself) - Spider Cracks - Surface Peeling - White dots Read More »
EQUIPMENT:MECHANICAL
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TSB #SA-006-22a
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »
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TSB #01-005-17-3305a
Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. Read More »
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TSB #02-003-15-2990
SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT STRUT BEARING (A) WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
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TSB #SA-014-22
Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. Read More »
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TSB #01-003/22
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »
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TSB #CSP10a
SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) - EXPIRES APRIL 30, 2021 Read More »
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TSB #00-001-20-3689
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #SA-036-20
The owner??A?A?s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Read More »
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TSB #00-001-18-3446a
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #SA-009-18
The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? VIN-lock occurs at key ON. Read More »
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TSB #SSPA5
Subject: 2014-2016 Mazda6 - Door Sash Molding Concern Special Service Campaign (SSP) A5. The purpose of this email is to notify you that on January 25th, customers will be mailed a re-notification letter to improve SSPA5 completion rates. Read More »
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TSB #SA-001-18
The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored. Read More »
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TSB #MT-021-17
Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure. Read More »
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TSB #MT-019-17
WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot ... Read More »
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TSB #09-035-17-3080
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
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TSB #01-008-17-3376
Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil pressure too low. Read More »
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TSB #01-004-17-3317a
Some vehicles may experience an engine that runs rough and the check engine light on with DTCs P0201 and P0204 or P0202 and P0203. NOTE: Engine misfire related DTCs (P0301, P0302, P0303, P0304) are usually stored at the same time. Read More »
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TSB #15003173284
? After installing the new Forward Sensing Camera (FSC), frequency of the disabled function with the LDWS/HBC warning lights ON due to foggy FSC lens will be reduced. Read More »
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TSB #SA-041-17
PERMANENT DTCS ARE NOW DISPLAYED WITH THE IDS 104 UPDATE. THE PURPOSE OF A PERMANENT DTC IS TO PREVENT CUSTOMERS FROM CLEARING THEM BY DISCONNECTING THE BATTERY CABLE IN ORDER TO PASS A SMOG CHECK. Read More »
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TSB #MTI_1137
Mulri-Model (Equipped with Mazda connect) - DTC U0323/U0423/U3000 Cannot be deleted (Update) Read More »
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TSB #15-001-16-3126
SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR. UNDER CERTAIN DRIVING CONDITIONS, THE FORWARD SENSING CAMERA (FSC) MAY DETECT A DIRTY WINDSHIELD (NOT CLEAR). Read More »
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TSB #Display Screen
Mazda TTips March 2016 Read More »
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TSB #0000216
Mazda guidelines for factory scheduled maintenance Read More »
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TSB #0400416
Brake noise, judder and dragging diagnosis and servicing Read More »
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TSB #Maintenance
Maintenance. Read More »
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TSB #0100416
Battery Maintenance Read More »
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TSB #0100516
Battery test procedure requirements using the GR81291 Read More »
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TSB #Service
Mazda Service Support MX Connect MTips Read More »
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TSB #00-001-16-3127
IN SUPPORT OF IMPROVED ELECTRICAL DIAGNOSIS ON SKYACTIV VEHICLES, MAZDA WILL SHIP A TERMINAL TEST KIT TO ALL DEALERS. THE TEST KIT IS DESIGNED PECIFICALLY FOR SKYACTIV MODULE TERMINALS. Read More »
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TSB #15-001-16-3126
SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR: 1. LANE DEPARTURE WARNING SYSTEM (LDWS) WARNING LIGHT TURNS ON AT IDLE. Read More »
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TSB #09-044-15-3094
SOME VEHICLES MAY EXPERIENCE THE MAZDA CONNECT INFOTAINMENT SYSTEM SHUTTING DOWN WITHIN A FEW MINUTES AFTER THE IGNITION IS TURNED ON, AND WILL NOT REBOOT. IT WILL ONLY REBOOT AFTER THE IGNITION IS TURNED OFF AND THEN ON AGAIN. Read More »
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TSB #05-002-15-3019E
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). ? P0842:00 - OIL PRESSURE SWITCH NO. Read More »
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TSB #01-023-15-3084
SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. ? P0015:00 - EXHAUST CMP TIMING OVER-RETARDED ? P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE ... Read More »
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TSB #01-015-15-3064A
SOME VEHICLES USING AN AUXILIARY HEATER (BLOCK HEATER) MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0116:00 OR P011A WHEN STARTING IN COLD WEATHER BELOW 32 ?F (0 ?C). ? P0116:00: ECT SENSOR NO. Read More »
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TSB #09-030-15-3073
MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. Read More »
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TSB #01-019-15-3072
SOME CUSTOMER USING ?FLEXIBLE? SETTING FOR OIL CHANGE IN THE MAINTENANCE MONITOR MAY NOTICE THAT THE OIL CHANGE DUE NOTIFICATION WILL NOT WORK BECAUSE OF IMPROPER CONTROL LOGIC OF THE PCM. THIS TSB IS APPLICABLE FOR THE FOLLOWING CASES. Read More »
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TSB #01-018-15-3070
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P2610 AND P2507 STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED. Read More »
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TSB #01-016-15-3067
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0421:00 (CATALYTIC CONVERTER SYSTEM) WITHOUT EXPERIENCING POOR ENGINE PERFORMANCE OR MISFIRE (MITSUBISHI PCM ONLY). Read More »
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TSB #01-015-15-3064
SOME VEHICLES USING AN AUXILIARY HEATER (BLOCK HEATER) MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0116:00 OR P011A WHEN STARTING IN COLD WEATHER BELOW 32 ?F (0 ?C). ? P0116:00: ECT SENSOR NO. Read More »
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TSB #05-002-15-3019D
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). ? P0842:00 - OIL PRESSURE SWITCH NO. Read More »
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TSB #01-008-15-3045
SOME VEHICLES MAY EXHIBIT THE CHECK ENGINE LIGHT ON WITH DTC P0456 STORED IN THE PCM MEMORY. ? P0456: EVAP SYSTEM LEAK DETECTED (VERY SMALL LEAK) THE CONCERN IS MOST LIKELY THE RESULT OF THE CUSTOMER NOT GETTING THE FUEL CAP COMPLETELY ... Read More »
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TSB #05-002-15-3019C
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). ? P0842:00 - OIL PRESSURE SWITCH NO. Read More »
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TSB #05-002-15-3019B
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). ? P0842:00 - OIL PRESSURE SWITCH NO. Read More »
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TSB #05-002-15-3019A
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). ? P0842:00 - OIL PRESSURE SWITCH NO. Read More »
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TSB #05-002-15-3019
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). ? P0842:00 - OIL PRESSURE SWITCH NO. Read More »
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TSB #01-017-14-2973
SOME VEHICLES MAY EXPERIENCE MIL ILLUMINATION WITH DTC P2610 (INSTRUMENT CLUSTER INTERNAL ENGINE OFF TIMER PERFORMANCE PROBLEM) STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED. Read More »
EQUIPMENT ADAPTIVE/MOBILITY
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TSB #SA-032-23a
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »
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TSB #09-037-21-3839
NOTE: These vehicles are orginally built with the center display GML8-611J0* and are not applicable to this TSB. Read More »
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TSB #SA-019-21e
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns Read More »
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TSB #09-021-21-3818b
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »
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TSB #SA-019-21a
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »
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TSB #09-017-21-3808
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature. Read More »
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TSB #SA-036-21
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »
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TSB #MT-006-20
Some customers may complain about the following MAZDA CONNECT??A?A? Temperature Warning message: ??A?A? Display is too Hot. Screen performance may be decreased until it cools. Read More »
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TSB #09-036-20-3756
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH??A? hands-free unit or text messaging related concerns. Read More »
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TSB #09-030-20-3740
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »
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TSB #05-003-20-3725
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »
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TSB #09-015-20-3698b
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. Read More »
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TSB #09-015-20-3698
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. Read More »
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TSB #SA-037-20
Some vehicles may have one of the following DTCs stored in memory: ??A?A? C1001:92 - Forward sensing camera (FSC) poor field of view ??A?A? B14F0:92 - General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set ... Read More »
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TSB #SA-011-20a
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »
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TSB #01-002-20-3678
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. Read More »
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TSB #SA-011-20
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »
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TSB #02-002-20-3651
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
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TSB #09-022-19-3599a
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »
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TSB #07-002-19-3616a
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »
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TSB #01-022-19-3657
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »
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TSB #SA-027-19
Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »
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TSB #09-022-19-3599
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00. Read More »
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TSB #SA-006-19a
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »
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TSB #09-002-19-3554
This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. Read More »
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TSB #09-019-18-3450
This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. Read More »
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TSB #09-044-17-3398
Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the Active Driving Display. Read More »
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TSB #MT-015-17
Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. Read More »
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TSB #MT-003-17
WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. Read More »
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TSB #09-062-16
Active driving display opens/closes improperly. Some vehicles may exhibit the active driving display opening/closing improperly as described below: * It does not open or close when the ignition is turned ON or OFF . Read More »
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TSB #15-001-16-3126
Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. Under certain driving conditions, the Forward Sensing Camera (FSC) may detect a dirty windshield (not clear). Read More »
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TSB #MTI_1036
Some customers may claim that it is impossible or difficult to view the Active Driving Display, even if the position of the display is adjusted through the Settings screen. Read More »
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TSB #09-020-16
Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the Active Driving Display. Replace the Active Driving Display. Read More »
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TSB #09-020-16-3183
Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the Active Driving Display. Replace the Active Driving Display. Read More »
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TSB #MTI_1031
Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device. Read More »
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TSB #02-010-16-3170
SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »
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TSB #01-009-16-3172
SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY. Read More »
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TSB #09-011/16
CORROSION AROUND SPOT WELDS IN TRUNK OPENING. SOME VEHICLES MAY EXHIBIT CORROSION AROUND THE SPOT WELDS IN TRUNK OPENING UNDER THE REAR WINDOW. THIS IS CAUSED BY INSUFFICIENT PAINT THICKNESS AT THE SPOT WELDS. Read More »
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TSB #0400316
Clunk/bang/buzz noise during first forward movement after sitting Read More »
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TSB #0100316
SULFUR SMELL FROM EXHAUST SYSTEM. Read More »
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TSB #0000116
Special service tool shipment Janaurary 2016 Read More »
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TSB #02-001-15-2998A
SOME VEHICLES MAY EXHIBIT A CREAKING NOISE FROM UNDER THE FRONT OF THE VEHICLE WHEN DRIVING OVER BUMPS. THE NOISE OCCURS AT APPROX. 12 - 25 MPH (20 - 40 KM/H) WHEN THE ROAD SURFACE IS WET OR AFTER A CAR WASH. Read More »
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TSB #09-037-15-3079
SOME VEHICLES MAY EXPERIENCE A FUZZY APPEARANCE (TINY CRACKS) AROUND THE EDGE OF THE ACTIVE DRIVING DISPLAY. REPLACE THE ACTIVE DRIVING DISPLAY. Read More »
EQUIPMENT:APPLIANCE:AIR CONDITIONER
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TSB #07-002-19-3616a
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »
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TSB #07-005-19-3632
Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This concern may be caused by A/C refrigerant leaking from the evaporator at the joint between the tubes and the header due to improper ... Read More »
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TSB #07-002-19-3616
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »
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TSB #07-002-18-3432
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »
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TSB #07-007-17-3384
Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a clogged heater unit. Read More »
UNKNOWN OR OTHER
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TSB #06-001-23
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »
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TSB #SA-039-22
Some customers may complain about scratches on the instrument cluster lens. Read More »
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TSB #SA-001-22c
Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Read More »
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TSB #MT-001-22
Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. Read More »
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TSB #SA-058-19
WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the ... Read More »
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TSB #MTI_1034
This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions. Read More »