The contact owns a 2004 Mazda Tribute. After the vehicle was serviced under NHTSA campaign number: 14V174000 (structure), the technician stated that there was excessive rust on the undercarriage. As a result, the undercarriage needed to be replaced. The vehicle was not repaired. In addition, the contact stated that while pulling into the garage at approximately 5 mph, the vehicle accelerated independently without warning. The brake pedal was depressed and failed to respond. As a result, the contact crashed into the garage and the air bags failed to deploy. The contact sustained bruising that did not require medical attention. A police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the VIN was included in NHTSA campaign number: 12V357000 (engine and engine cooling, vehicle speed control). The failure mileage was 58,000.

- Wiscaskett, ME, USA