This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall car is completely locked up says remove key from ignition, left me stranded seems to be a common issue with this vehicle failure with steering lock and esl
Takata recall my airbag is not working, and my lighting has a problem. My back light stay on all of the time even when the car is off.I just bought the car 3 weeks ago and I just realized that.
Takata recall, eis, esl seized up and car won't start anymore, common problem with this car and repair is costly should be recalled since it's a manufactured defect and not caused by the user, this problem can leave anyone stranded in the worst of situations and it can seize up while vehicle is in motion causing accidents and danger to the driver and passenger
- Casa Grande, AZ, USA
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My car would not start... nothing when the I turn the key into the on position. The battery was checked and was good. This happed several times over months but twice the car started after sitting maybe 8 hours. This happened a third time a few months later. I was stranded and ended up having the car towed home. I tried starting it the next day..nothing. My authorized Mercedes repair shop informed me that it was the electronic ignition module. I waited 2 weeks for the part. Cost was $1600. Just a note... I occasionally heard a faint noise like a motor running inside of my car whenever I turned the ignition off for a couple years but did not think it was any thing to be concerned but apparently this may have been a sign of a failing part.
Steering wheel will lock disabling the car from being started.the key will turn but the car will not start. Good thing it was parked on driveway !we are unable to move the car whatsoever, shift mechanism is locked as well disabling the movement of car
My Mercedes was running good all day then when I went to the mall and came back back to start my car it had no power. We try jumping the car nothing. Use a different key nothing.. it won't start I had to call a tow truck. I took it to Mercedes dealer just to look at it $300.. now they say it's the key ingotion that needs to replace cost me $1200+.. I just bought the car 7 months ago I have no warrant.. I google the problem and it's a common problem that ppl have plz investigate this problem cuz it cost a lot of money to fix and I'm out of a car for a week. Thank you
Takata inflators recall SRS controls manufacturing error this auto should have never left the factory floor it has cost me considerable mental upset and money which I can not afford it parked unsafe to drive engine lite on Mercedes should repair or rebuilt this auto I am a disable veteran and need my transportation. Mercedes should take the air bags out better there out than go off accidently
Approximately two years ago the electronic steering lock module (esl module) failed and the vehicle would not start while the steering wheel and transmission shifter were locked. Had to take to the dealer to replace the module at a cost of $840. Right now the electronic ignition switch module (eis module) failed and again the steering wheel and transmission shifter were locked and the car will not start. Dealer is asking for $1150 to repair. These are known defects in Mercedes vehicles. I asked Mercedes Benz usa to cover the cost of the repairs of the vehicle in both cases and they have refused to admit that these are known defects and to repair the vehicle free of charge.
Vehicle parked and locked. When I attempted to unlock vehicle with remote control, vehicle would not unlock. Door had to be opened manually with "key". when attempting to start vehicle, no warning lights went on in position 2 and car woud not start in position 3. towing company was called. Was unable to start vehicle. Vehicle towed to mbz dealer. Dealer confirmed that the electronic ignition steering lock malfunctioned and required replacement. Replacement completed.
The steering wheel locks up and will not move. Dealership and web state this is a common problem with this model of the car and the eis and esl switches need to be removed and replaced.
Electronic steering wheel lock prevents car from starting. Car was at a stop and motor turned off - car would not restart. Stranded miles from home. This has occurred multiple times necessitating auto club to attempt to start.
Esp control module as I was driving on the highway, specifically getting off the interstate on a curved road, all of a sudden the following message/code illuminated across my dashboard, "brake" ebr ABS esp inoperative. I wasn't sure what this meant and I was extremely alarmed and nervous. As soon as I could I brought it into the shop and the technician told me it wasn't a brake issue, it was a faulty electronic stability control panel that needed to be replaced. The technician told me that he had just replaced these in about 4 other vehicles. Same exact problem. After doing research, it is a major safety concern because it reads the wheel data from the sensors as well as the ABS module which prevents traction and slippage when driving on the road, when making sharp turns, or even turning left or right. The car seems to fishtail. It also prevents stability on the road in the event of a crash. I've also noticed it has affected other areas of the car such as the turn signal, cruise control mechanism, steering column and starting up the car has also been an issue. I've had to turn the ignition switch a couple of times to get the car started. The car is also driving rougher than usual. This is a major concern for us because I am a single mother and I have a nine year old son who drives with me frequently. I'm worried about our safety. Not to mention our front driver and passenger takata airbags still have a recall that have yet to be dealt with. It has been well over a year and the problem still hasn't been resolved. This esp control module costs $1,500 to replace and I cannot afford this. I'm driving around in a ticking time bomb just waiting for something to happen. It is a major concern and needs to be addressed immediately. Thank you for your time and I certainly hope you take this seriously and place this on the recall list to avoid a bad situation.
The contact owns a 2008 Mercedes-Benz C300. While attempting to start the vehicle, it was discovered that the vehicle was completely inoperable and disabled. The vehicle was towed to the dealer where it was diagnosed that the electronic identification system was faulty. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 101,000.
Last week I drove my daughter to school. Then I went to the gas station and turned the car off. When I tried to start the car to leave, it would not start. It did not do anything. I could not even roll the windows up. The car did nothing other than say "remove ignition key." The battery was tested and fine. It had just been replaced 1 month ago. The tow truck driver brought it to my mechanic who then said it had to be brought to the dealer. The Mercedes dealer said it was the eis/steering switch. The cost will be $1900. I've called other mechanics. No-one can fix it because Mercedes has the parts and coding exclusively. This is a lot of money and with the amount of complaints it should be a recall. Last year my car also experienced the SRS light malfunction. I brought it to the dealer and this was also another huge expense. The dealer did not take the responsibility of a recall. They acted like it was a big surprise.
A D V E R T I S E M E N T S
- Rancho Cordova, CA, USA