This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After repair done on the confirmed recall airbag computer/module my vehicle became immobile, malfuctioned. The vehicle warning lamps alerted the airbag malfunctioned, srs malfunction. I seeked service for repair of this recall by experts. This safety issue is still ongoing and urgency is needed for this to be resolved.
When I was driving, the passenger active headrest suddenly deployed and pop out. I-€™m glad on one was on the passenger seat, and the airbags did not deployed. I-€™m concerned about the safety of airbags accidentally deploy in the future with the broken headrest.
Please disassociate this vehicle with me. I have been getting recall notices for the last 5 years! it was totaled in an accident in 2015 and the insurance claim was paid and the insurance company took ownership/sent to action- declared a total loss
Bank in 2017 the SRS airbag safety light comes on and needs replacement. This was a recall. I waited until late 2018 when the air bags came into the Mercedes dealer in annapolis to replace for recall. After that the SRS airbag safety light still comes on. We take it back to Mercedes for them to check and clear. They say it was done. Same light comes back on. We take it back to Mercedes today 2/25/2020 and they say its a safety faulty seat belt switch. They want to charge me $1100 to repair. I told them they should have fixed everything properly and I still believe that they just never reset or cleared the SRS airbag alert light so that we would have to pay some bogus made up repair. I believe that we are being treated unfairly and that this dealer is being dishonest. The SRS airbag light was not reset and it is still on. Help?
- Laurel, MD, USA
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I have a mb C300 2008 the car never had an issue until I brought it in for a airbag recall 2 weeks later I get an SRS malfunction, esp and ABS failure car doesnt turn on next day the car turns on and engine light goes on, then lights stayed on even after car was off next day lights went off while driving in dark making for hazardous and quite scary situation mb is doing these recalls but jeopardizing the overall integrity of car I even replaced battery but this still occurred car was rendered undrivable and stuck in my driveway and had to have it towed and pay $380 just to look at it even though I told them they caused damage there is no way a perfectly running car coincidentally has major electrical issues post recall (they replaced entire stash board and steering wheel cover)
The contact owns a 2008 Mercedes-Benz C300. While driving approximately 25 mph, the front driver and front passenger air bags deployed without warning or an impact occurring. There were no injuries. The contact stated that the air bag indicator illuminated approximately one second before the deployment. The manufacturer was made aware of the failure, picked up the vehicle, and took it to Mercedes-Benz of ft. Lauderdale (954-949-0623, located at 2411 South federal highway, ft. Lauderdale, fl 33316) for investigation. The contact was not provided a loaner vehicle. The vehicle was not repaired. The failure mileage was approximately 120,000. The VIN was unknown.
The contact owns a 2008 Mercedes-Benz C300. The contact stated while driving 45 mph, when the front driver headrest air bag deployed without impact. The contact stated the front passenger side SRS malfunction service required and the front driver side SRS malfunction service required warning messages illuminated. The contact stated she heard an abnormal noise coming from the rear of the headrest that deployed. The contact stated she could smell and saw smoke on the rear headrest. The contact was able to park on the shoulder of the road and decided to continue to drive to her residence. The contact sustained neck and head injuries, but had not sought medical attention. No police report had been filed. The contact stated she had NHTSA campaign number: 17V177000 (electrical system, air bags) completed previously on this vehicle. The vehicle was taken to local dealer Mercedes-Benz of massapequa located at 101 sunrise hwy, amityville, NY 11701, (631) 213-2023, where it was diagnosed with needing 2 front headrest to be replaced and to reprogram the electronically system. The vehicle had not been replaced as of yet. The manufacturer had been informed of failure. The failure mileage was 140,000.
Takata recall I was hit in a head-on collision wreck in October 2018 my airbags did not deploy and I've been undergoing excruciating pain physical therapy pain management and will have surgery on my spine soon
The contact owns a 2008 Mercedes-Benz C300. While driving approximately 35 mph, the contact's vehicle crashed into a second vehicle. The front end of the contact's vehicle was severely damaged; however, the air bags did not deploy. The driver sustained an injured back that required medical attention. A police report was filed. The vehicle was towed. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 160,000.
The contact owns a 2008 Mercedes-Benz C300. While driving, the SRS warning indicator illuminated. In addition, the horn, headlights, cruise control, and turn signals failed to function. The contact received notification of NHTSA campaign numbers: 16V081000 and 16V363000 (air bags) and called Mercedes-Benz of augusta (3061 Washington rd, augusta, ga 30907, (706) 860-1111). The contact was informed that she would be placed on a waiting list. The vehicle was not taken to a dealer and was not repaired. The manufacturer was not noticed of the failure. The approximate failure mileage was 134,000.
The contact owns a 2008 Mercedes-Benz C300. The contact stated that the SRS warning indicator periodically illuminated. The vehicle was currently at Mercedes-Benz of austin (6757 airport blvd, austin, tx 78752, (512) 220-0940) for diagnostic testing. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 118,000.
Takata recall. The contact owns a 2008 Mercedes-Benz C300. The contact received notification of NHTSA campaign numbers: 16V081000 and 16V363000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes-Benz of calabasas at (818) 528-5513 (located at 24181 calabasas rd, calabasas, ca 91302) and was informed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2008 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 16V363000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of valencia (23355 valencia blvd, santa clarita, ca 91355, (661) 753-5555) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was unknown.
Takata recall. The contact owns a 2008 Mercedes-Benz C300. The contact stated that the recall notice for NHTSA campaign numbers: 16V081000 (air bags) and 16V363000 (air bags) was received in February of 2016. After contacting the dealer (Mercedes-Benz of nashville, 630 bakers bridge ave, franklin, tn), the contact was informed that the parts needed to repair the defect were not available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall: I went to Mercedes in paramus, NJ to complete the recall on the airbags to my vehicle.. the service rep stated that because I have an SRS light on in my vehicle that I would need to pay $160 (discounted from the $299) in order to find out what was wrong with the vehicle, then correct that situation (out of my pocket) before they can complete the recall... the funny part is that the SRS light is for the supplemental restraint system which are my air bags!!! I have had the SRS light on my vehicle since I bought he car which has been 9 years! of coarse Mercedes is trying to charge me something because they figure 'why spend so many hours of free labor on a vehicle that is 10 years old' I actually expected this outcome! nothing is ever free with Mercedes.... I am not giving them a penny for an issue I have had with the vehicle since I bought it August 2009
We have been waiting since the start of the NHTSA recall of Mercedes-Benz C300S for faulty airbags for the appropriate replacement. I believe this has been about two years since we received our first notice. Last week we received a notice from our dealership that the part was in and that we should schedule our free repair. However, today, when my husband brought the car in for service he was told that the part was not available. This has been going on for some time and the purpose of this email is to inform NHTSA that mbusa and mb of miami are continuing to fulfill their obligations under federal auto safety laws. We are both disgusted by the length of time this process has taken and we want something to be done to ensure that our car's airbag system is properly repaired.
Takata recall I've waited over 2 years for replacement of driver and passenger air bags and now my son is driving the car. I fear everyday for his safety, please help! will they ever get replaced?
Takata recall. The contact owns a 2008 Mercedes-Benz C300. The contact stated that the recall notices for NHTSA campaign number: 16V081000 (air bags) was received in February of 2016 and NHTSA campaign number: 16V363000 (air bags) in may of 2016. After contacting the dealer (orland Mercedes of orland park, 8430 w. 159th St, orland park, il), the contact was informed that the parts needed to repair the defect were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- St Petersburg, FL, USA