This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had a few electrical problems but have now been resolved through many repair shop visits. I have 109,000 miles on the car. Now. The issue that kept occurring is the passenger door handle that keeps coming off. I already replaced it once and the part itself is $350. I can buy the whole door for $300 at the scrap yard. Not sure what to do. I feel like its the glue and maybe the hot humid weather is affecting it? I did have to replace a new battery and thought something was wrong with the car because it drained so quickly. I think the battery was just bad and its been fine ever since.
The electronic key presents a safety hazard since it ques in all setting for the driver. While driving the mirrors would change position. The key can stop "talking" to the car and not allow the car to be started. Sometimes when starting the panel and other inside lights failed to come on, but the car was driveable. The oil level check system would say the oil level is to high, and add miles to the next service point. The big confidence breaker is will this key stop talking entirely to the car while driving? this would surley result in a non-steerable event. I could not get Mercedes to answer such inquiry, or reassure me that it could not happen. I turned the car back into the dealer and now have learned it was sold. I want to warn the new owner of these problems, since they were not fixed for me, and I have little confidence they can be.
- Hays, KS, USA
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- Boca Raton, FL, USA