Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
54,452 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercedes-Benz C320 accessories - exterior problems

accessories - exterior problem

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2002 Mercedes-Benz C320 Owner Comments

problem #1

Aug 212005

C320 6-cyl

  • Automatic transmission
  • 54,452 miles


I own a 2002 Mercedes Benz C320 with less than 55,000 miles. On sat. Aug. 20, 2005 while opening my trunk with the remote I heard a strange sound coming from the trunk assembly. The very next day I went shopping and went to place my items in the trunk and heard the same sound again. This time when I go to close the trunk it would not latch. I call mb 1-800 service, however, they didn't want to come because they were not sure they would be able to repair it and still have to charge me for coming. So I then had to try to hold the trunk down with what I had in the trunk which wasn't much. While traveling on the freeway the trunk lid sprung open which to me was very dangerous because I had to try to maneuver my way across lanes of traffic with a trunk lid up blocking my view. I took the car to the dealership and the service guy himself said he did not know why the assembly broke. The trunk is not something one uses everyday so I do not understand why it broke especially considering the fact that the car is 3 years old. This simply should not have happened. Also, I checked the different mb forums and it appears that others have had some form of problem with their trunks along with a laundry list of other malfunctions. I now have to pay $ $350 parts and labor for something I believe is a manufacturer defect.

- Washington, DC, USA

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