Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
115,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercedes-Benz E320 seat belts / air bags problems

seat belts / air bags problem

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2002 Mercedes-Benz E320 Owner Comments

problem #2

Nov 042003

E320 6-cyl

  • 90,000 miles


Exact date of incident not known I am third owner of car and have known the second owner the entire time of her ownership. The SRS light on the dash stays lit at all times, as does the passenger side airbag off indicator. Was wondering if this was a one incident type or if this is a trend among older E320's that are out of warranty.

- Jay, FL, USA

problem #1

Aug 132014

E320 6-cyl

  • 140,000 miles
The contact owns a 2002 Mercedes Benz E320. While driving approximately 10 mph, another vehicle crashed into the rear passenger side door of the contact's vehicle. The air bags deployed and metal shavings came out of the air bags. The contact was injured and required medical attention. A police report was filed. The vehicle was taken to an independent mechanic who stated that the air bags needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000. Updated 01/27/15

- Stillwater, OK, USA

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