Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,272 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercedes-Benz E320 steering problems

steering problem

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2002 Mercedes-Benz E320 Owner Comments

problem #1

Mar 052003

E320 6-cyl

  • Automatic transmission
  • 1,272 miles


E320 4 matic (all wheel drive)2002. Noise in the right front suspension when going over speed bumps, or a dip/incline in the pavement then coming back to normal level. Steering wheel makes noise when turning in warm weather Mercedes Benz has determined that the first problem noise is inherent in the design of their E320 4 matics and can not be repaired. This noise issue however does affect the resale of the car, and also can not be starmarked certificed by Mercedes to be resold on their pre-owned used car lot. One of the starmarked areas is no noise issues coming from the suspension. The steering wheel noise is another inherent problem with all E320's. their attempt to fix it has not lasted. In both cases their is no determination as to whether either could cause an accident. The end result is that the owner will suffer when the car is to be traded in or sold to a third party. The value of the car is substantially reduced by these inherent defects that can not be corrected as proven. Also their starmarked vehicle requirements would eliminate this car from being put for sale on their pre-owned lot due to the suspension noise not being able to be repaired. The other problem will occurr if the weather is warm and so therefore it could or could not be happening at the time of the sale.

- Charlotte, NC, USA

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