Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
93,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Mercedes-Benz E320 suspension problems

suspension problem

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2004 Mercedes-Benz E320 Owner Comments

problem #2

Jul 162013


  • 148,000 miles


My right front air strut went out while my wife was driving and had our son in the car. She was 120 miles away from home and stranded. She went to Mercedes Benz of beverly hills and they want $160 to diagnose and then would put her in a loaner. The estimate was around $1700 to fix 1 air strut. I have done my research and this is definitely a safety issue as the speed she was traveling at. Im not sure why mb has not issued a safety recall on these faulty parts. Definitely would be nice if they would cover this.

- Temecula, CA, USA

problem #1

Oct 102008


  • 39,000 miles
Mercedes Benz airmatic ride height system is faulty. I have research several forums and noticed a continuous of air strut failure on vehicles under 50,000 miles. The parts to repair this fault can only be purchased at a Mercedes Benz dealer and are extremely expensive. One air strut costs around $1500 and usually a compressor must also be replace for around $500.

- Mascotte, FL, USA

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