This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle began shaking on the highway. It was coming from under the front hood and was shaking the steering wheel. The check engine light came on. I pulled over and had it towed to the Mercedes repair shop. They said it was related to a bad balance shaft and that it was a systemic problem with the engine in certain Mercedes e350s. I was told I needed to replace the camshaft and it would cost $6,000!!! After some research, it looks like Mercedes agreed, back in 2015, to cover only certain of these Mercedes, but there was no recall. I could have been killed if I was rear ended.
The contact owns a 2007 Mercedes-Benz E350. The contact stated that while the vehicle was parked with the engine running, the contact heard a loud rattling sound coming from the engine compartment. The contact called an independent mechanic and was informed that the camshaft balancer was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 257,000.
Engine light came on when I was driving. Did diagnostic and it says camshaft sensor problem. Which means it's not only the diesel models with this issue.
My car was running suddenly stop and does not start, I take it to Mercedes dealer and they charge me $195 plus tax to scanned it they found the ECM engine control module need to be replace. Cost is $2,300 plus tax. Please contact me for at your convenience so I can take further steps towards Mercedes Benz.
My vehicle shut off while I was driving on a main street. Two minutes later I could start it. Then next day I could so I took it to a trusted mechanic and was informed about recall. It hasn't started since. The mechanic isn't certain about exactly the problem but said there was some misfires on sensors. Unknown exactly what's wrong. I did get a letter in the mail about a recall offered to me if similar conditions happen.
The contact owns a 2007 Mercedes-Benz E350. While driving various speeds, the battery warning indicator illuminated. In addition, the power steering became difficult to maneuver and the vehicle stalled. Also, the check engine warning indicator remained illuminated. The contact was unable to restart the vehicle. The vehicle was towed to Mercedes-Benz of West chester (located at 1260 wilmington pike, West chester, pa 19382, (484) 313-1100) where it was diagnosed that the fuel pump needed to be replaced. The fuel pump was replaced; however, the failure recurred twice. Additionally, the fuel pump filer, water pump, tensioner pulley, and serpentine belt (which was replaced nine times) were replaced, but the failure recurred. The contact was also informed that there was an electronic failure for which the mechanic was unable to repair. The contact also stated that the fuel gauge and coolant system were inoperable, and there was a failure with the water pump. The manufacturer was informed of the failures. The approximate failure mileage was 129,000.
The engine stalled while in motion and driving over 45 mph. This is the 2nd time this has occurred. Both times I was travelling over 45 mph on a large and busy city street and had difficulty steering my car to safety. There are no codes to explain what might be the cause. Replaced the transmission control unit the first time. After removing the key, putting the car in park and waiting for 5-10 minutes, in both occurrences I was able to restart the vehicle and drive to the dealership, which was less than 5 miles from my location.
At about 87,000 miles, the car is essentially useless because of a known defect. The balance shaft, engine intake manifold and transmission conductor plate need to be replaced. Mercedes will not take responsibility even though there was a class action lawsuit.
Upon filling up gas tank you can smell gas around the rear of the vehicle. This happens for the first day or two after filling up and then becomes less and less over time until you fill up again. There is a much stronger smell when inside an enclosed garage and I am worried about the fumes being ignited by a water heater Pilot flame.
While driving on freeway, engine suddenly revved high and almost red-lined on RPM gauge. Exited freeway and RPM (while lowered) was still high. A 3rd party mechanic diagnosed transmission valve body failure and advised on replacement. This must be a a known issue because mechanic asked that in order to replace the part a valid personal id must be recorded as part of the parts replacement per Mercedes.
The contact owns a 2007 Mercedes-Benz E350. While the vehicle was undergoing routine service at a repair shop, a failure code was stored in the computer pertaining to the engine assembly. There were no warning indicators illuminated. There were also no tsbs or recalls pertaining to the failure. The independent mechanic replaced the intake manifold, gaskets, lower injectors, O rings, and cleaned the engine assembly for carbon build up. Additional technical analysis was also conducted. The vehicle was repaired. The manufacturer was notified of the failure. The dealer was not contacted. The failure mileage was not available.
30 Aug.16 took my 07 E350 with 29427 miles to the dealership because the check engine light came on and the car was hard starting. After arriving I informed the service writer the car had shut down while driving. We were proceeding through a busy major intersection when the car shut down. Luckily it started so we could safely exit the busy major intersection. After a diagnostic test was ran, I was informed the crankshaft hall sensor was defective. Additionally, the engine control unit, engine wiring harness, crank sensor and various other components are oil soaked. I notified Mercedes Benz to be told the car was out of warranty. Mercedes Benz should be held accountable for the unsafe defective materials they use. The above issues are a danger to the occupants and general public as well. The defective oil soaked wiring harness is can cause a fire. The car shuts down while driving is dangerous.
Hi my name is [xxx] owner of a Mercedes Benz E350 2007 I always been loyal to Mercedes because I was in the be leave that they had safe cars but unfortunately with this vehicle I had a big problem I was driving in the freeway in the car just stop with a terrible odor of gas; I pull T the side of the road got out the car and call for help. The towing truck took my car to the mechanic than it was than when we find out that the this model and year of the car had problems with the fuel pump and many other problems. Called another towing truck to take it to Mercedes Benz dealer in monterey calif spoke with [xxx] wish he is the manager in that location they check the car and said that there wasn't any warranty in the vehicle that have to pay out of my pocket, I show him all the documentation from safe car.gov also known as NHTSA I printed out all the documentation saying that Mercedes Benz extended the warranty in this vehicles for 15 years unlimited miles [xxx] the ownership of the car. Even dough I took all this documents to [xxx] at Mercedes Benz at monterey calif dealer he didn't want to fix the car, he told me and my husband that he exposed this to the Mercedes Benz representative from the head quarters and they are not approving it wish I really be leave that they should with no hassle at all. At this point I have no car and Mercedes Benz its not responding the according to the warranty of the extra 15 years unlimited miles and regardless of the ownership. Please I really appreciate that you help me to take care this matter. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
My car has been having a high smell of gasoline for quiet a while after I fill up my tank, until eventually one morning I went out started my car before going to work a couple my weeks ago and it started but died after a few minutes and has not started since. It crank but does not start.
The front inner tires get cupping over the time, I have to replace them every 10,000 miles. All the suspension parts are new put still the problem going on. It is a manufacturing problem with the heavy engine get the load on the power train and with the time it losing and make the tires cupping from the inner side.
A D V E R T I S E M E N T S
- Birmingham, AL, USA