This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle headlight burned out while driving at night time reduced visibility. Upon inspection found the headlight wires insulation located behind the passenger's light bulb connector melted/burnt causing short circuit. Temporary fixing it with an electrical tape.
Suddenly the vehicle trunk does not open, tried both remote key & door trunk latch. Got a message on panel regarding 3rd brake light..unable to get the wheelchair from trunk but drove car around the block and was then able to open it using my key remote. Then a few minutes later again was not able to open the trunk, but now the panel read license plate right and left light lamps not working...night driving is an issue now...ca laws require lic plate be lit and visible at all times. I went online and noticed all the buzz and complaints reporting this same issue regarding brown wire being severed on many makes, models and years on mer Benz vehicles. I E-mailed mb customer service to ask about a recall and they do not have one to my surprise. Got a call today from [xxx] @ [xxx] stating there is nothing mb can do since my warranty has expired...I advised him I have under 50K miles on this car, he said that I would need to get a diagnostic test costing me over $100 in order to find out what the problem is plus according to internet comments this is a $250 or more repair cost. I explained my internet findings and he again apologized, said there is nothing he can do for me. I explained my concerns and feel that mb should step up and take responsibility in good faith and good customer service and fix this issue at their expense, obviously it is an electrical issue mal-function and they are responsible for fixing the problem and should not put this burden and expense on their customer's. frustrated mb customer
Fuel gauge showed 3/4 tank, car stopped, mechanic told us the car was out of gas. I spend $600 at the shop to find out this. They first wanted to replace tank, fuel pump and senders. Gas gauge is not working proper, any advise?
The right rear tail light is out do to bad original electric wiring and connectors. The problem is common and widely known and they've recalled for C-class but not for E-class. Brake light won't function because connector has melted. Potential fire waiting to happen now.
- Montpelier, VT, USA
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- Orange, CA, USA