This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle wears the insides of front and back tires. Have done wheel alignments, toe-ins and other remedies. The problem with this is that your tires wear down prematurely and the unsuspecting driver drives and the tires wear down to the threads and explodes. This is because they did not expect their tires to last half or less of the thread life due to this unusual wear, and no one can figure out why this is happening. Also, because of the area that it wears the average person would not even notice it. Vehicles going highway speeds (55-70 mph) could have blowouts and kill themselves and others on the road.
The vehicle involved was a 2007 Mercedes Benz E350. Premature wear on the inside corner of my tires. This was ultimately discovered on all four tires. This lead to belt separation on all tires and a lost of belting on the left front of the car that caused driver surprise that demanded a dramatic emergency stop. This exposed me to highway traffic and almost caused an accident while pulling over in a shocked and concerned state. These tires were recommended for my car by the retailer and met both the speed rating and performance required. However, I there appear to be a vehicle manufacturer defect with the alignment components. No tires appear to hold up to the challenging demands of this application. This failure is dangerous. Had it happened at night or on a wet surface, the consequences would have been much more severe. Note: This was on a car that was fully in alignment, with factory wheels and suspension. The car was driven only as a commuter. No racing or other extreme driving. I purchased the vehicle around 9/10/11 with fairly new tires. The 1st time this issued occurred to was with the two front tires around 12/15/2011. The 2nd time this issue happened was with the two rear tires around 4/13/12. I just replaced the two front tires (40K warranty tires) again with only 28K miles on them. The 3rd time, the same tire retailer informed me he could not replace my tires free because they were worn improperly on the inside like an alignment issue. I informed him that the car had an alignment about 10 months ago and the tires should not be down to the belts already. On 7/16/13, I had to buy new tires and another 4-wheel alignment. There is something wrong with the design or mechanical suspension issue. This is costly and not right. I think mb should investigate and recall to fix the manufacturer defect.
After normal driving, a slight shake occurred around 80,000 miles. I took it into the shop and they reported 4 bent rims (2 being dangerously bad). I had the wheels straightened, and I found out the previous owner had one wheel welded, so this issue was present before I bought the car. While doing research online, there are hundreds of wheel complaints, particularly on the E-class. Because there are so many variations of the model, I believe that NHTSA is overlooking the issue because of the way complaints are entered by exact model (even though the wheels they use is the same across).
4 bent wheels with no major accident or pot hole run over. Cost a lot to fix, put wear on my tires. Should not have such weak wheels on a car. All of them were bent.
The contact owns a 2007 Mercedes Benz E350. While driving 50 mph, the contact felt an unusual vibration in the wheels. He took the vehicle to the dealer and was informed that all four wheels were bent at the inside rim due to driving over potholes and railroad tracks. All four wheels and rims needed to be replaced. The manufacturer refused to assist with any repairs. The powertrain was unknown. The current mileage was 14,000 and failure mileage was 12,789. Updated 04/23/08.
A D V E R T I S E M E N T S
- Miami, FL, USA