4.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
26,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Mercedes-Benz E350 accessories - interior problems

accessories - interior problem

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2011 Mercedes-Benz E350 Owner Comments

problem #1

Sep 142013

E350 6-cyl

  • 26,000 miles

A D V E R T I S E M E N T S

I was driving down the road on layton ave and 43rd street, and out of nowhere the headrests of the vehicle exploded, pushing my neck forward. Granted I went over a hole not that big, but the explosion was so drastic that it pushed my seat forward and my neck is now sore and tender from the impact. I am really scare now that this can happen anywhere. I called Mercedes Benz dealership and they said that they want me to bring the car so the can reset the system. I don't like that idea, because I got this car brand new and now the value really change. I don't feel safe in it anymore. I don't think Mercedes is willing to take the car back either. Should I follow a lawsuit? I have 5 months left on this lease but anything can happen with this car now since already showed some malfunction. Headrests are supposed to popped out only if you are rear ended.

- Oak Creek, WI, USA

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