Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Typical Repair Cost:
No data
Average Mileage:
110,000 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. replace entire AC system & recharge (1 reports)
1997 Mercedes-Benz E420 AC / heater problems

AC / heater problem

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1997 Mercedes-Benz E420 Owner Comments

problem #1

Jun 132011

E420 AMG V8

  • Automatic transmission
  • 110,000 miles


Purchased during Jan 2011.Car was imaculent,I looked at it 3 separate times. I was told the mechanics have checked it out and were driving it home to be sure it was good. I had a problem with the price and even talked to Tom Sheehan when he called my home.I felt it was over priced and told him of all the other vehicles I had purchased previously.He replied that I already got the best price.I turned on the AC each time I was at the dealership and the system worked.Fast forward to yesterday total failure.This morning I went to two reputable MB mechanic shops to get estimates. Both estimates came in @ $2500.00. Both shops said its common for used car shops to charge up the freon to move the car of the lot.I went to sheehan to tell them of my disatisfaction and talked to Kevin who is the new used car manager.I had initially talked to Scott and who I bought the car from is not employed there.Kevin was anoyed to talk to me and really was kind of rude. He tried to tell me what he knows what went on and was not even present.

It wont do me any good dealing with Sheehan anymore Ive had it. I feel that they were well aware the car had AC issues- with the mechanic driving it home at night.They sold me a bum deal.Cover your back at SHEEHAN_ BUYER BEWARE I regret doing Biz with them.

- , Lighthouse Point, FL, USA

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