This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Mercedes-Benz E500. While the vehicle was being refueled, the contact became aware of a fuel leak. The contact stated that there was an abnormal odor detected outside of the vehicle. The contact stated that the the instrument cluster was red and the check engine warning light was illuminated. The vehicle was taken to Mercedes-Benz of goldens bridge 321 NY-22, goldens bridge, NY 10526, (914) 232-8122 to be diagnosed. A fuel leak was confirmed however, the vehicle was not repaired. The manufacturer was not contacted or informed of the failure. The failure mileage was 180,000.
The contact owns a 2004 Mercedes Benz E500. The contact stated that while driving at 35 mph, the vehicle vibrated and a strong odor of fuel was noticed. In addition, the coolant warning light was illuminating after the coolant was refilled. The failure occurred constantly. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 127,000.
The contact owns a 2004 Mercedes Benz E500. The contact stated that when the ignition was turned to the on position, the vehicle did not start. The vehicle was towed to the dealer where it was diagnosed that the battery and the ignition key needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 109,000.
The contact owns a 2004 Mercedes Benz E500. While driving 10 mph, the steering wheel seized and the brake pedal was depressed but failed to respond. The contact had to engage the emergency brakes in order to stop the vehicle. Additionally, the no breakage power and the shut down engine warning lights illuminated. The vehicle was towed to a dealer. The technician diagnosed that the sbc pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 91,600.
Benz E500 2004 (54K miles) safety issue1: Nov 2008(36K miles), the car used to lose power and shut down while driving with all the lights blinking on the dash board. But I was able to break ansdstop. Sometimes it started back on and sometimes it did not.dealer replaced the crankshaft sensor and the sender unit. Had to pay the bill of $600 plus towing. They did not inspect other safety issues like the sbc pump or let me know about the 10 year warranty. Neither did they tell me if sbc pump failure or its malfunction has any impact on other parts of the car. Safety issue 2: Jan 6th 2015.(refer to complaint #10676289)sbc pump failed during a long road trip and thinking it was just brake pads, could have been fatal. Dealer/mb refused any assistance in repairs. Cost us $2200. When the dealer refused to look at the sbc pump before the warranty expired and they know it is going to fail, customer is in a very uncomfortable position with safety aspect, huge repair costs involved and possible impact on other parts and situations. They designed a warranty on this programmable unit that is programmed to lend certain cycles or service. Mercedes Benz has turned this major defect into a money making opportunity lately. They are installing reman units with a high repair cost of $2000-3000. Sometimes, more than the worth of the car. Regulators should revisit the case and have them provide life time warranty on this major flaw and maybe more. When there were two recalls just a year after it was bought, how can they get away with a 10 year warranty and a huge repair cost. Since they have more lawyers than any common man, only regulators can help the citizens and protect their interests and safety.
- Doral , FL, USA
Search CarComplaints.com for these popular complaint phrases...
I filled up my car & noticed a gas smell I was on my way to atlanta for work I had to inhale strong gas fumes for most of my travel. When I got there I took my car to a shop & they discovered my gas tank had a leak and gas was leaking near back seat they gave a me an estimate of about 2500 to fix I was told that this had been a known issue for Mercedes but no recall yet which I don't understand. This is very dangerous not only the inhalation of the fumes & gas leaking in a car with electrical wiring & parts that get extremely hot. I don't understand why there hasn't been a recall to fix this since Mercedes are aware that the car was manufactured properly. Why should we have to pay to repair poor manufactured products that put our lives in danger.
After refueling, car had strong odor of fuel leaking. Fills garage with fumes. Worried that Pilot light will ignite fumes. Also, fuel gauge sticks on 1/2 tank even when tank is empty.
A D V E R T I S E M E N T S
- Brewster, NY, USA