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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
7,678 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Mercedes-Benz GLA250 body / paint problems

body / paint problem

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2015 Mercedes-Benz GLA250 Owner Comments

problem #6

Jan 092023

GLA250

  • miles

A D V E R T I S E M E N T S

Mercedes no longer supports the sos ( tel-aid) system, so this system no longer works...each time you start the car, the sos inoperative warning light is on, and it blocks other safety features ( speedometer etc..). You have to reset the light each time you get in the car. Without the support of the system there is no emergency alert theft tracking, airbag deployment sent to MB etc etc. Mercedes no longer services this feature, and this is one of the reasons we bought this car. It's a tremendous safety concern. Even though there are dealer bulletins about this, there is no fix. All these cars should be purchased back by MB. I'm uncomfortable driving a car that could be involved in a collision, and the car not notifying MB, or the police

- Phillipsburg , NJ, USA

problem #5

May 012022

GLA250 4-cyl

  • miles
Panoramic sunroof slider shoes failing, being cracked and stuck in the railing, causing a sunroof malfunction. The main concern of danger is that during closing the sunroof, with a lack of support glass bangs down coming in contact with some metal parts, risk of being shattered and cause injury to passengers. In my specific car, somehow all 4 shoe sliders failed on a car with less than 50,000 miles. While researching, the issue is raised by many other owners and appears to be a wide spread systemic flaw. https://www.glaowners.com/threads/shoe-on-rail-of-panoramic-sunroof-broke.26716/page-5

- Lorton, VA, USA

problem #4

Nov 012021

GLA250

  • miles
Sunroof shoes have deteriorated and panoramic roof has become loose off the rails. This is a highly disturbing erosion putting drivers and other vehicles on the road in danger. I have found hundreds of reported cases of the same issue with no recall in place.

- Long Island City, NY, USA

problem #3

Sep 082020

GLA250

  • 38,000 miles

A D V E R T I S E M E N T S

I was driving down rancho blvd in las vegas under 15 mph winds on tues and the spoiler cover flew off/spoiler

- Las Vegas, NV, USA

problem #2

Mar 162016

GLA250

  • 8,000 miles
I had two mva accidents (February 1 and March 16, 2016) in this vehicle within~ 3 months of ownership. The accidents occurred when I slowed down this vehicle under 10-15mph. Upon purchase, I noticed unlike other cars I have owned, at a stop this mbgla 250 vehicle engine would cut off completely and start back when the gas pedal was pressed. I was told by the dealership this was normal. However, I noticed when I received the car back from park place bodywerks in March, 2016, (after ~ 5 week repair period from the first accident that occurred in February 2016) the engine gears would jump from 1st to 4th after slowing down on the brake followed by stepping on the gas pedal, it felt like the car was jumping between gears, I was not able to control this. The current car accident happened on March 16, 2016, within 1 week post repair from park place bodywerks, after I stopped at a stopped light I hit the light pole, resulting in front end damage and no airbag deployment. During this continuous additional 3 month repair period, I was notified in may, 2016 by my geico adjuster that the transmission had the wrong fluid in it and the claim would be escalated. In the days that follow, I was contacted by a park place bodywerks agent and asked "did you change the fluids in the transmission.." I was extremely offended and informed him "I didn't know how to open the hood..." as of today, 6/13/16, geico has paid park place bodywerks on behalf of my policy $28,831.30 for a vehicle I have only owned since November 2015, driven less than 2 months, bought certified pre-owned from park place bodywerks with less than 8000 miles, contained the wrong transmission fluid from the dealership, had two low speed accidents each with no air bag deployment, a hospitalization for the owner and never had a driving history like this of multiple accidents.

- Grand Prairie, TX, USA

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problem #1

Sep 302015

GLA250

  • 68 miles
The door handles become in stuck position and does not close fully and does not latch to a locked position. Also after removing the driver side California proposition 65 sticker interacts with the window closing mechanism.

- Arcadia, CA, USA

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