This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle has ~ 20K miles, brought into dealer because ABS light went on while driving saying system was inoperative. Dealer then found gas tank leak, and would not let me leave the dealer, because of the safety hazard. Search shows recall for earlier model year 2012 with same issue, but dealer says no recall for 2013. ABS sensors are also malfunctioning while driving. Two separate incidents for ABS sensors. Two been replaced within one week!
When I'm driving the car, the car will automatically shifts from D(drive) to P(park). It happens especially when I hit the brake. I went to dealer for the same issue twice, and it seems they still cannot find the problem and fix it. This is a life-threatening issue. Just image the car stops immediately at the middle of highway. We are lucky not hit by the car behind us. It happened twice on highway I-70.
I just left my house and drove approximately 2 miles. I was stopped at a stop sign and as I made a turn and accelerated, I felt a drag and then a loud noise coming from under the front of the car. I then smelled smoke and saw black smoke coming from under the car. I pulled over and got out of the car and saw flames under the front of the car. In a matter of minutes the car was engulfed in flames. 911 was called and the first responders, a policeman and a person from the associated fire protection, attempted to extinguish the flames with a dry chemical fire extinguisher without success. By the time the fire department arrived, I was taken to the police department to complete a police report so I don't know how long it took to extinguish the fire but the end result is that the car is just a burned out shell and was totaled.
Vehicle automatically locked leaving my 3 year old in the vehicle strapped to her carseat. The key fob was in the vehicle at the time. My wife left the keys in her purse since they are bluetooth keys and placed them inside the vehicle and walked around to drivers side to get in. Vehicle self locked while she was walking around to driver's side, leaving child trapped in vehicle in 100 degree weather. Called Mercedes Benz of amercia, relayed the problem. Phone rep "[xxx]" said this happens from time to time and "they" do not know why. Talked to Mercedes Benz of san antonio, tx. They said they have never heard of this happening and said it would be a $130 diagnostic charge to analyze the problem. Was informed at time of purchase of vehicle it was impossible to lock keys in vehicle unless lock button is depressed on keyless start key fob. This is a mfg defect in my opinion and mb of usa needs to fix this problem before a death occurs. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Amherst , VA, USA