Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
180,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Mercedes-Benz ML320 cooling system problems

cooling system problem

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1998 Mercedes-Benz ML320 Owner Comments

problem #1

May 092012

ML320 6-cyl

  • 180,000 miles


The contact owns a 1998 Mercedes Benz ML320. The contact stated that the vehicle was being repaired by an independent mechanic for unrelated issues when she was informed that the ignition key needed to be replaced because it no longer functioned properly. The contact was not informed as to why the failure occurred. The key was not replaced. The manufacturer was made aware of the failure and the contact was informed that in order to remedy the failure, the vehicle would need an entire new ignition system. The vehicle was not repaired. The failure mileage was 180,000. The consumer discovered during research that merceds Benz installed an inadequate computer system in her vehicle. The system would only allow eight keys to be made for the lifetime of the vehicle. The consumer felt it was a scam by mb to force their customers to purchase a new computer, ignition, etc, for the vehicle after the 8th key had been made. They claimed it was made that way for security reason. The consumer called two dealerships and was given a price of $4,000 to $5,000. The consumer finally had the key, computer and other parts replaced by a locksmith for $1,400. The radiator, air condition and two mirror also had to be replaced. Updated 07/11/12

- Dunwoody, GA, USA

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