This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This is a complaint concerning a 2000 Mercedes Benz ml 320. The SRS warning light comes indicating that the air bag system is not functioning. First time was April 2006, vehicle was taken to napervill Mercedes Benz. Advised that there would be a $300 diagnostic charge. Problem was "baby smart" sensor in right front seat. I was told that I could either eat the $300 charge or have it fixed. Final bill was $1,063.86 problem re-appeared February 2008. Called same dealer and was advised that same procedure would be required to fix. I have declined to go through this again. Checked on internet by googling "ml 320 SRS failure" and found numerous cases of same problem. Checked for recalls and did not find anything.
I was severely injured when my 2000 Mercedes-Benz ML320 failed to steer in an attempted U-turn resulting in impact with a tree. I was hospitalized with three facial fractures (eye socket, jaw, and nose). The air bags did not deploy. The reason for the accident was failure of the cars steering mechanism which has subsequently been recalled. I also feel the dealership lied in connection with the accident. The car (SUV) sustained major damage. I have an ongoing medical issue.
- Campbell, CA, USA
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- Crest Hill, IL, USA