Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
24,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Mercedes-Benz ML320 seat belts / air bags problems

seat belts / air bags problem

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2001 Mercedes-Benz ML320 Owner Comments

problem #6

Nov 162007


  • 68,000 miles


The contact owns a 2001 Mercedes Benz ML320. While driving approximately 60 mph, the steering failed and the contact lost control of the vehicle. He crashed into a tree and the vehicle was completely destroyed. The air bags deployed and the chemicals caused severe burns on his right arm. He has supporting documents. After the crash, the contact received a recall notice for NHTSA campaign id number 08V465000 (steering:hydraulic power assist:hose, piping, and connections), which explicitly referenced the failure that he experienced. He called the manufacturer and is currently waiting for a response. The failure and current mileages were 68,000.

- Fairview, PA, USA

problem #5

Mar 232007


  • miles
My wife ran into the back of a parked car on a residential street. She was driving her 2001 Mercedes ML320 at approximately 35 mph. At impact, the vehicle flipped, landing on the passenger side roof at the front corner, then rolled over to an upright position. Not a single airbag in the vehicle activated to protect her, even though both sides impacted the ground during the flip and rollover.

- Eufaula, AL, USA

problem #4

Feb 282005

ML320 4WD 6-cyl

  • Automatic transmission
  • 76,000 miles
Safety system failure, including braking assist, seat belts, air bags and tel-aide due to computer chip failure. Caused two accidents after which customer paid to have vehicle reviewed bumper to bumper and the failing chip was replaced. During this time, the dash warning lights did not illuminate to warn of the failure which the vehicle computer documented 15 times in a six-month period (between the two accidents). Approximately eight months later, the warning light on the dash illuminated again. Do not know how many times system had failed since it was 'fixed.' Traded in vehicle for safety purposes.

- Fishers, IN, USA

problem #3

Aug 062005

ML320 4WD 6-cyl

  • Automatic transmission
  • miles


I was hit on the passenger door side on 8/6/05 by a car running a red light. My car was hit so hard it rolled over resting on it's roof. No air bags deployed, not even side ones. I called mb-usa to complain. They didn't seem concerned about the event.

- Falls Church, VA, USA

problem #2

Aug 072003

(reported on)

ML320 6-cyl

  • miles
While driving 30 mph the consumers vehicle was hit on the drivers side and subsequently rolled two times before it landed back on all four tires. None of the six air bags deployed and the Mercedes Benz tele-aid system never activated therefore the service center was not immediately informed of the accident.

- Hilton Head , SC, USA

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problem #1

Aug 152002


  • Automatic transmission
  • miles
The air bag light was illuminated, dealer replaced harness in steering column.

- Delray Beach, FL, USA

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