5.8

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,760 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

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2012 Mercedes-Benz ML350 body / paint problems

body / paint problem

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2012 Mercedes-Benz ML350 Owner Comments

problem #1

Nov 102014

ML350 6-cyl

  • 14,760 miles

A D V E R T I S E M E N T S

We bought this new vehicle and has been used very carefully as well. No accidents on this vehicle at all. We noticed that the front bumper chrome was peeling off. It is coming off in flakes as though the chrome did not adhere to the material at all. Took it to dealership and requested for a replacement as it is still covered under warranty. I researched and found out ours was not an isolated event and this has been issue for many others as well. However, the dealership refused replacement stating that this happened due to damage. I look at the bumper and cannot even see a small dent. The front bumpers are needed to withstand crash of lower magnitude and retain the bumper quality. This is unacceptable. Mercedes needs to honor the bumper to bumper warranty and take of this defect by recalling all of the vehicles.

- Southlake, TX, USA

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