Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
77,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercedes-Benz ML500 brakes problems

brakes problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2002 Mercedes-Benz ML500:

Unsubscribe any time. We don't sell/share your email.

2002 Mercedes-Benz ML500 Owner Comments

problem #1

Apr 242007

ML500 8-cyl

  • Automatic transmission
  • 77,000 miles


While driving, ML500 began to brake randomly. Also ABS turned on while stopping and accelerating. Also brakes were constantly screeching. Warning lights for ABS, bas, and washer fluid. Fluid level was fine. I told dealer about these problems before warranty had expired. They ran a diagnostics test and found nothing was wrong. They advised me to bring the vehicle in should the same events occur. (the random breaking began to occur after warranty expired). The problem continued to persist and with the failure of ABS system, I brought the ML500 back to the service center. After two days, I retrieved the vehicle and the cost to repair was $1100. "conveniently" they found the same problems I spoke of before after the warranty was up. We had no choice but to pay to restore function to the vehicle. After taking it home we noticed that the there was no sound in the vehicle. The sound and navigation voice worked perfectly before getting service. And afterwards it did not. We called the service center, and they said to bring it back at our earliest convenience, and they will fix the problem. I assume that this was a mistake on their part. When I returned to restore the sound they approached me and told me that a "voice modulation unit" beneath the driver's seat had gone out, and that it would cost $750 parts and labor to repair. They tried to explain to me that this was just a coincidence, and that the unit was in no way related or circuit linked to the sensors they replaced. I believe that they must have mistakenly shorted it. We have spent almost $10,000 in the past year for repairs to this vehicle and one other Mercedes. They did not good will credit the work so I did not accept the repair service. There is no such thing as a $750 coincidence. The sound worked for almost 80,000 miles before service and now right after it failed... I don't think so. The Mercedes service center refused to do any work for what we believe to be their responsibility.

- Carteret, NJ, USA

Not what you are looking for?