This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The airmatic system began to fail. The front left strut quit working and had to be replaced. Since that time the right strut has failed and both rear airmatic springs have failed. All items had to be replaces at great cost. Now the airmatic compressor has failed and needs to be replaced. The mileage at this time is around 72000. A difference of just over 15000 miles and the whole system has completely broken down. After reviewing other online posts about Mercedes airmatic suspension problems there is clearly substantial exposure to dangerous conditions with the suspension system as well as great cost to the owners of these automobiles. The failure of the system at any time can make these vehicles drive erratically and may cause accidents. The fact that this suspension system fails for the most part before 75000 miles is not acceptable. Mercedes should either have warranty on this beyond a certain mileage or at least inform buyers of the potential failure of the system. There should also be a temporary suspension device incorporated into the airmatic system.
- Houston, TX, USA
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- Houston, TX, USA