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10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
62,770 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Mercedes-Benz SL500 steering problems

steering problem

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2003 Mercedes-Benz SL500 Owner Comments

problem #6

Mar 292021

SL500

  • miles

A D V E R T I S E M E N T S

It has been nearly two years I have stopped driving my 2003 Mercedes SL500, although I only have about 80,000 miles on the car. This is due to ABC warning light(red display: please drive carefully)comes on intermittently and the car drives very bouncy and it feels the car has no shocks, definitely feeling it would be unsafe to drive. The diagnostic message comes up saying "visit workshop". This is the third time this ABC pump issue is stopping me from driving the car, since it first appeared when I had 29,000 miles on the car which was under manufacturer warranty (50,000 miles or four years) and the dealership replaced the ABC pump and also replaced the engine mounts. The ABC red light appeared again when I had about 51,000 miles on the car. It happened also the engine mounts were in need of replacement again. As the Warranty was only for 50,000 miles, Mercedes refused to repair the ABC pump and the engine mounts under warranty and finally I agreed to a 50% cost to me to have repairs done. I expressed my opinion that the ABC pump and the engine mounts had engineering and manufacturing defect and they should have 50,000 miles warranty as the original warranty, from the time of replacement. Regrettably, same ABC malfunction and engine mounts became an issue at 78,000 miles and now the dealer and Mercedes refuse to replace the ABC pump and engine mounts under warranty and have given an estimate of $7336.36 for the necessary replacement of parts, including labor, but excluding taxes. To divert attention from ABC pump, the dealer is now referring to the problem as "power Steering pump"I have extensively researched the issues and it appears the mentioned problems with my car are prevailing issues with other Mercedes 2003 SL 500, and there are 100's of owners who feel Mercedes is not taking responsibility for replacement and repair of these defective parts under warranty. My car is unsafe to drive. There should be a recall by Mercedes to fix these dangerous to drive cars.

- Corte Madera, CA, USA

problem #5

Jan 012018

SL500

  • 95,000 miles
The contact owns a 2003 Mercedes Benz SL500. The contact stated while driving 45 mph, the active body control (abc) warning light illuminated and the steering wheel became difficult to turn. The contact parked the vehicle on the side of the road. The vehicle was not drivable. The vehicle was towed to an unknown Mercedes-Benz dealer to be diagnosed. The contact was informed that the active body control (abc) needed to be replaced. The vehicle was repaired however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 95,000. The VIN was not available.

- Decatur, GA, USA

problem #4

Oct 102012

SL500 8-cyl

  • 55,620 miles
The contact owns a 2003 Mercedes-Benz SL500. While driving into the garage, the abc pump warning indicator illuminated and the contact noticed smoke inside the vehicle. In addition, the contact noticed a large amount of hydraulic fluid on the garage floor. The vehicle was towed to a dealer where it was diagnosed that the front and rear axle valve lock, and pressure reservoir for the abc system needed to be repaired and flushed. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 07V263000 (suspension, engine and engine cooling). The manufacturer was made aware of the failure. The approximate failure mileage was 55,620.

- San Jose, CA, USA

problem #3

Nov 132015

SL500 8-cyl

  • 66,000 miles

A D V E R T I S E M E N T S

Driving along the freeway at 65 mph when the whole front left side drops to within inches off the ground!! Mercedes is well aware of this lemon feature on there vehicle and is some how still allowed to sell them in the us, much less not do a [xxx]thing about the lemons they have sold. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Marina Del Rey, CA, USA

problem #2

Oct 032014

SL500 8-cyl

  • 69,998 miles
There is an epidemic of this power steering / hydraulic tandem pump and possibly other models at approximately 70,000 miles malfunctions and starts to leak and spread up to three quarts of hydraulic fluid on the engine that could cause a fire potential, slipping of belts, loss of steering / suspension on hydraulic balanced cars, and then drip toxic fluids on the highway causing other potential safety issues.

- Cincinnati, OH, USA

problem #1

Mar 242012

SL500 8-cyl

  • 90,000 miles
I was driving on the freeway when the idler pulley simply fell off the front of the engine. Obviously, the belt came off too. The vehicle was hard to control since the power steering stopped working. Additionally, breaking effort increased, stability control malfunctioned, and a few other non-essential systems became inoperable.

- Houston, TX, USA

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