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10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
51,982 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Mercedes-Benz SL500 suspension problems

suspension problem

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2003 Mercedes-Benz SL500 Owner Comments (Page 1 of 2)

problem #39

May 012017

SL500

  • miles

A D V E R T I S E M E N T S

ABC (Active Body Control) light keeps coming on and body goes up and down when I drove car. Light says do not drive. Mercedes would not take responsibility for this in spite there are so many complaints about this. Really irresponsible by Mercedes.

- Oakland, CA, USA

problem #38

Jul 192022

SL500

  • miles
I was driving my car at 45 mph and suddenly, unexpectedly a red light flashed ABC do not drive. Smoke was coming from under the car and the front end of the vehicle collapsed downwardly. I had to call for a tow truck to take my vehicle to the MB dealership. I'm I am waiting for the prognosis. I've had numerous issues with the All Body Control system. Expensive repairs in the $3000-$8000 range. This is a safety issue the breakdown happens abruptly and I was fortunate other cars weren't on the parkway with me. Otherwise a crash could gave occurred.

- Arlington , VA, USA

problem #37

Aug 212021

SL500

  • 52,500 miles
The contact owns a 2003 Mercedes-Benz SL500. The contact stated that after parking the vehicle, the following day he noticed that the front of the vehicle was lowered down. The contact stated that the car was too low a warning light was illuminated. The contact stated while starting the vehicle and taking his foot off the brake pedal, the vehicle would raise up independently and would be able to drive to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front strap suspension to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 52,500.

- Katy, TX, USA

problem #36

Mar 292021

SL500

  • miles

A D V E R T I S E M E N T S

It has been nearly two years I have stopped driving my 2003 Mercedes SL500, although I only have about 80,000 miles on the car. This is due to ABC warning light(red display: please drive carefully)comes on intermittently and the car drives very bouncy and it feels the car has no shocks, definitely feeling it would be unsafe to drive. The diagnostic message comes up saying "visit workshop". This is the third time this ABC pump issue is stopping me from driving the car, since it first appeared when I had 29,000 miles on the car which was under manufacturer warranty (50,000 miles or four years) and the dealership replaced the ABC pump and also replaced the engine mounts. The ABC red light appeared again when I had about 51,000 miles on the car. It happened also the engine mounts were in need of replacement again. As the Warranty was only for 50,000 miles, Mercedes refused to repair the ABC pump and the engine mounts under warranty and finally I agreed to a 50% cost to me to have repairs done. I expressed my opinion that the ABC pump and the engine mounts had engineering and manufacturing defect and they should have 50,000 miles warranty as the original warranty, from the time of replacement. Regrettably, same ABC malfunction and engine mounts became an issue at 78,000 miles and now the dealer and Mercedes refuse to replace the ABC pump and engine mounts under warranty and have given an estimate of $7336.36 for the necessary replacement of parts, including labor, but excluding taxes. To divert attention from ABC pump, the dealer is now referring to the problem as "power Steering pump"I have extensively researched the issues and it appears the mentioned problems with my car are prevailing issues with other Mercedes 2003 SL 500, and there are 100's of owners who feel Mercedes is not taking responsibility for replacement and repair of these defective parts under warranty. My car is unsafe to drive. There should be a recall by Mercedes to fix these dangerous to drive cars.

- Corte Madera, CA, USA

problem #35

Oct 012019

SL500

  • 78,000 miles
My car is a 2003 Mercedes Benz SL500. The abc light keeps coming on and the cars suspension continues to raise and fall. Many times one side higher than the other and not evenly. In 2013 I had a similar problem and ended up costing roughly $3200. Obviously, this is an unsafe mechanical issue. After reviewing you site for recalls on mb 2003 SL500, it appears there was a recall for this problem on my model year and car. After speaking to mb of sarasota and mbusa it was VIN# specific and my VIN wasnt included. I am very confused how this doesnt cover my vehicle. NHTSA caampaign number : 08V405000. Obviously, this should not be VIN specific as my car has this problem for the second time and very expensive to correct. It is a dangerous mechanical defect that mb should take care of. Any help would be appreciated.

- Sarasota, FL, USA

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problem #34

Apr 042019

SL500

  • 66,000 miles
The abc suspension system fails while driving causing suspension to lower and vehicle is difficult to handle. The front end is spongy and dips up and down. Red warning do not drive illuminates. Very unsafe.

- Gainesville, GA, USA

problem #33

Jun 102011

SL500

  • 34,000 miles

A D V E R T I S E M E N T S

Mercedes Benz 2003 sl 500. In 2011 with 34,000 miles on engine, while driving on highway heard loud noise had to pull over quickly because front of car dropped rubbing on tires which resulted in one blown out tire and had car towed to nearest dealership, thank god cuz innocent people or myself could have been hurt seriously, this was a $5,000 job. 2014 with 45,000 miles on engine while driving on highway I heard again that distinctive loud sound which resulted in left side of car dropped rubbing on tires, fender and tire was damaged had car towed to nearest mb dealership. Hydraulic fluid problems has plague this quality series car. This unfortunate event cost me $9,800 because I also had to repair the roof as it is a convertible and hydraulics plays an important role in the operations of the roof. 2018 with 60,000 miles on engine, while driving in the city, I heard loud thud under car I quickly swerve off road to safe spot cuz I knew there was a problem again, the right side of car dropped with fluid spraying out, car then started resting on front and rear tires with hydraulic fluid sprayed every where, had this problem fixed cost was $2,000. Few months after the same problem occurred again. This car that I love so much has been sitting in my garage because car cant be driven and the front end / body of car is resting on both tires left and right side. I am mentally and physically drained and also my pockets. Mercedes Benz Corp. Is fully aware of this problem because of thousands of complaints from owners just like myself. As a multi million dollar company they should have taken the responsibility of a recall in good faith to assist us, after all they would not be where they are today without us customers. Mercedes Benz Corp. Willfully and intentionally is keeping a blind eye to this big problem while we the customers are being taken advantage off

- Nanticoke, MD, USA

problem #32

Jan 012015

SL500

  • miles
Abc and convertible are not functioning as its supposed, while the car not benn dring nor using the features. The keyless remote key entry is not working!

- Chamblee, GA, USA

problem #31

Nov 012017

SL500

  • 56,000 miles
ABS problem my car wont go up or down it is in the down position ABS light is on don T no what problem is I believe that there is a recall on this problem.

- San Jose, CA, USA

problem #30

Jan 052017

SL500

  • 116,578 miles
I own a 2003 Mercedes Benz sl 500 and replaced the hydraulic pump in 2014 for $6400. The car would drop low (on one side if parked for a few hours). Today, January 5, 2017 - the identical problem happened again. While driving, I heard a loud bursting sound and then hydraulic fluid began seeping out also, the abc red dash light illuminated stating that the car is "too low to drive". I managed to slowly drive home (without power steering). This is a huge defect in Mercedes Benz technology and manufacturing - a class action lawsuit is absolutely necessary. This vehicle is defective and dangerous to operate. Also, consumers should not spend thousands upon thousands of dollars on defective parts. By the way, this vehicle has always been serviced by Mercedes Benz dealership technicians. I would appreciate any additional information or support from the NHTSA as I pursue viable recourse options. Thank you!

- Greenville, SC, USA

problem #29

Oct 102012

SL500 8-cyl

  • 55,620 miles

A D V E R T I S E M E N T S

The contact owns a 2003 Mercedes-Benz SL500. While driving into the garage, the abc pump warning indicator illuminated and the contact noticed smoke inside the vehicle. In addition, the contact noticed a large amount of hydraulic fluid on the garage floor. The vehicle was towed to a dealer where it was diagnosed that the front and rear axle valve lock, and pressure reservoir for the abc system needed to be repaired and flushed. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 07V263000 (suspension, engine and engine cooling). The manufacturer was made aware of the failure. The approximate failure mileage was 55,620.

- San Jose, CA, USA

problem #28

Jul 092015

SL500

  • 71,000 miles
Suspension drops overnight and has dropped while in motion on the expressway. Red warning to limit speed constantly comes on especially if low on fluid and on bumps. The dealer cannot isolate the cause of pressure or excessive hydraulic fluid leaks. Front bumper damaged as a result. Over $8000 spent and problem not resolved. No confidence in the car unless the supply of fluid is carried in the car at all times. Dealer wanted $16,000 to diagnose and possibly repair but offered no warranty for work.

- Brown Deer, WI, USA

problem #27

May 012016

SL500

  • 84,000 miles
The contact owns a 2003 Mercedes-Benz SL500. While driving 65 mph, the contact heard an abnormal noise coming from the vehicle as it lowered to the ground. A "too low to drive" message displayed across the message board. The vehicle was towed to an independent mechanic who diagnosed that the accumulators needed to be replaced. A complete diagnostic had not been performed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 84,000.

- Monroe, LA, USA

problem #26

May 012016

SL500

  • 84,000 miles
I was driving an 03 SL500 and from the start the battery light (white stayed on) replaced both front and back battery and voltage regulator, now the red battery light is on and stays on. On last night, while driving down the highway, I heard a pop, car dropped and warning came on saying car was too low and fluid is leaking from the front driver side look like by the front wheel. Mechanic did a lot of guessing and still not fixed.

- Monroe, LA, USA

problem #25

Dec 182015

SL500

  • 86,998 miles
The contact owns a 2003 Mercedes Benz SL500. The contact stated that while driving 25 mph, she smelled smoke coming from the engine. The contact stated that the abc and stop vehicle too low warning lights illuminated. The contact mentioned that while driving, the front end of the vehicle started to scrape the ground. The contact was able to pull the vehicle over and noticed that it was leaking fluid. The vehicle was towed to the dealer. It was unknown if the vehicle was diagnosed but the vehicle has not been repaired. The contact stated that the vehicle was not included in NHTSA campaign number: 07V263000 (engine and engine cooling, suspension). The dealer informed the contact that the vehicle also showed failure signs of NHTSA campaign: 05V133000 (service brakes, hydraulic). The failure mileage was 86,998.

- Riverside, CA, USA

problem #24

Dec 152015

SL500

  • 87,000 miles
The contact owns a 2003 Mercedes Benz SL500. The contact stated that while driving at 25 mph, the front of the vehicle lowered and leaked fluids as the ABS warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 87,000.

- Riverside, CA, USA

problem #23

Nov 132015

SL500 8-cyl

  • 66,000 miles
Driving along the freeway at 65 mph when the whole front left side drops to within inches off the ground!! Mercedes is well aware of this lemon feature on there vehicle and is some how still allowed to sell them in the us, much less not do a [xxx]thing about the lemons they have sold. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Marina Del Rey, CA, USA

problem #22

Nov 032015

SL500

  • 64,000 miles
This car has had abc problems from day one. First we had hydraulic leaks, we replaced struts, then the pump went out and had to replace that. Now the car lowers on it's own when ever it feels like it. If I park the car it lowers and when I reverse the low front end will get trapped and drag, now the front bumper is ruined...this will be my last Mercedes.they need to recall this terrible system, .I never have any problem with my Lexus..ijs

- Charlotte, NC, USA

problem #21

Jul 312015

SL500

  • 70,000 miles
Abc failure at 70 miles. Ridiculous for a car of this precise.

- Prescott, AZ, USA

problem #20

Mar 072015

SL500

  • 55,000 miles
Abc system failure.

- Plymouth, CA, USA

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