This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I submitted via fax earlier this week a formal letter to Mr. Exler the president & CEO of mbusa and, cc'd Mr. King of the NHTSA that included information about known critical safety issued these vehicles had prior to mbusa importing them to the United States. Mbusa failed to disclose these known issues and, chose to importation these vehicles violating vehicle importation rules. Yesterday-January 31, 2019 I received a call from a representative of mbusa stating he was calling on behalf of Mr. Exlers office concerning my letter. I will not be intimidated by mbusa while seeking the truth on why mbusa allowed these vehicles to enter the usa knowing these critical safety issues existed while misleading consumers and, the NHTSA. On January 21, 2019 my vehicle had what is described by mbusa as a catastrophic failure when the entire brake system failed. This failure could have killed me - and, other motorist. Mbusa has replaced the sbc unit at least 6 times and, still the issue and, other persist. The vehicle has been driven on average 4,000 miles annually. How many failures must happen before mbusa is fully investigated? they refused to provide me any information on the vehicles except the 4 year warranty period. Once I complete my research on these vehicles I will submit my findings to the NHTSA & Ms. King
Something called an abc pump and block has failed and car drops down on frame. Spent $3200 on the pump to drive 2 months before they want $3800 to repair the valve block. Both times the vehicle drops and is dangerous to drive. This is in addition to a baffle coming loose in the gas tank that has metal bashing metal inside the gas cell.
I received a bas/esp malfunction on my steering wheel. This is the second tire monitor that has failed on this car. I have contacted Mercedes and notified them of the problem. They have offered no assistance in repairing this safety/mechanical failure. This car should not have these sensors going bad this quickly.
The contact owns a 2004 Mercedes Benz SL500. While driving approximately 10 mph, the brakes failed. The contact drove the vehicle up a hill in order to stop and then pulled into his driveway. The dealer was notified. The current and failure mileages were 3,200.
Recall campaign: Recall 2004 050014 notice received for defective sensotronic brake. The service dealer computers disengaged the consumers braking system, therefore the vehicle was inoperable. 2004 Mercedes Benz SL500 roadster.
A D V E R T I S E M E N T S
- Plano, TX, USA