Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Mercedes-Benz Sprinter brakes problems

brakes problem

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2011 Mercedes-Benz Sprinter Owner Comments

problem #1

Mar 202013


  • 20,000 miles


On February 20, 2013, I report to alex rodriguez said: "when my 2011 Mercedes Sprinter running on highway 59, the engine automatic stop working about 1 minutes."[xxx] sent a tow truck, our car pulled to the repair site. In March 1, 2013, [xxx] called "the car is no problem, we have to ride 40 miles."on the same day the car back to my wife call them said: "the vehicle on the highway appear this kind of circumstance is a very dangerous thing, you just ride our car 40 miles and conclude that our car is no problem is extremely irresponsible."they said: "if you had car trouble, we willing to take all responsibility."on March 3, 2013, our car in san antonio on highway 410, the same situation come again, and this time the "check engine" warning lights is on.on March 3, 2013, I registered vehicle repair on [xxx] website want make reservation.on March 4, 2013, I called [xxx]two times and leaved message booking vehicle repair. At 1022am, [xxx] called me and said: "we can't fix your car, you go to other places to repair you are car."I asked the gentleman 2 times:" Are you saying you refuse to provide repair service for us""the answer is in the affirmative.we have two 2011 vehicles of the same Mercedes Sprinter, .another car also had a similar problem, but not so serious, and another one often radio not working.we took the car to [xxx] many times, but they said that your car is no what should we do" information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Stafford, TX, USA

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