4.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
26,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Mercury Cougar body / paint problems

body / paint problem

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2001 Mercury Cougar Owner Comments

problem #1

Oct 052005

Cougar 6-cyl

  • Automatic transmission
  • 26,500 miles

A D V E R T I S E M E N T S

The metal sunroof on my 2001 Mercury Cougar broke free on the passenger side while driving. Ford apparently used plastic parts in the assembly which holds the metal sunroof to the car. These parts failed after only 26,500 miles. If the driver side assembly had also broken, the metal roof could have flown off the car and hit another vehicle. A complaint website (www.cougarsunroof.com) contains approximately 800 complaints of 1999-02 Cougar metal sunroof's failing in a similar fashion. Several of these complaints note that the metal sunroof actually flew off the car on the highway. Ford customer representatives have been notified of this potentially hazardous defect, but no recall or service bulletin has been issued. Does someone have to be injured or die in an accident caused by these defective metal sunroof's before a recall is issued?

- West Keansburg, NJ, USA

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