Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Mercury Cougar transmission problems

transmission problem

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2001 Mercury Cougar Owner Comments

problem #1

Apr 162001


  • Manual transmission
  • miles


From 3/29 - 10/24/2001 have taken car to dealer 8 times, 5 of which dealing with problems with shifting from one gear to another. Dealer could never find a problem relating to complaint. On 11/16/2001 took car in and was told by dealer the cost to repair would be $1,100. I had the car in the dealership 22 days prior and they couldn't find anything wrong. Service manager asked if driver knew how to drive a stickshift" also stated the car has been driven improperly. Why was this never a question or comment before" have previously owned and currently operate manual transmission vehichles at work and for the army reserves. Called and spoke with Ford customer service representative, she was very polite until she came back from speaking with service department. Was told Ford could do nothing to help. Went back to speak with someone at dealership was told there was nothing anyone could do to help. Felt there was nothing else to do but file a complaint.

- St. Louis, MO, USA

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