Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
89,612 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Cougar electrical problems

electrical problem

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2002 Mercury Cougar Owner Comments

problem #2

Nov 242014


  • 179,225 miles


I'm having the same issue with my 2002 Mercury Cougar as everyone else, but when I put my VIN number into the search, there are no recalls listed for it. I don't think that its right that my life be put in serious danger because of an apparent design issue. This car is losing all power and shutting down. It doesn't matter how fast you are going, it happens at all speeds. We thought the alternator was bad, had it replaced and the battery at the same time. The same day, the car lost all power again and died out going 60 mph on the highway. All the gauges start going crazy and the lights dim and eventually everything including the car just quits. Mercury/Ford, needs to be responsible for this coffin that I'm trying to drive and fix the problem for me and everyone else for free. I've done some online research on this, and it seems like there are a ton of people with the same problem from years 99 to 02.

- Leavenworth, KS, USA

problem #1

Jul 282004

Cougar 6-cyl

  • Automatic transmission
  • miles
6 months after I bought the car I noticed that after fueling that the fuel gauge still stayed on empty after a while it corrected itself but after that now everytime that I put fuel in the car it registers either empty or only half full. The dealership told me that Cougar are known for theri fuel pump problems. Upon further inspection of the car they stated that they could find nothing wrong and to watch and not overfill the tank. To this day the fuel gauge is still wrong. After that the paint on the hood of the car started peeling. I took it to the dealership and after some harsh words and weeks of waiting they took it in and repainted the hood which now is a slightly different color that the rest of the car. Then 6 months after that the car started hesitating on acceleration and would spit and splutter and quit in the middle of the road. I took it to the dealership and they put it on the machine and found that a component in the computer was out so they replaced it. Then one day as I was driving it my break pedal went almost all the way to the floor. I almost hit several cars trying to get it stopped I had it taken to a nearby garage and I had no break pads on the front or the back of the car also I had to have my rotors replaced( which is not covered by a warranty) however, there was no grinding no warning, nothing to indicate that a car with only 20,000 miles on it would have brake problems. After those were fixed I was driving to class one evening in heavy rush hour traffic and turned to into a parking lot my steering wheel immediately made this loud popping noise and locked to the left and sent me into a 360 degree spin into a crowded parking lot. I had the car towed to the dealership where it now sits unable to drive because the steering wheel and front wheels are locked to the left with no explanation of why it happened.

- Bluefield, WV, USA

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