The contact owns a 1998 Mercury Grand Marquis. While driving approximately 10 mph, the contact heard a loud noise and felt excessive vibration. The contact was informed by another motorist that the end rod was disengaged underneath the vehicle. The vehicle was taken to an independent mechanic and it was discovered that the ball joint was the cause of the failure. The vehicle was repaired. The contact was concerned of the safety risk involved. The VIN was unknown. The failure and current mileages were 90,000.

- Munster, IN, USA

During normal driving, heard extremely alarming loud creaking, squeaking noises from front end. Steering became sloppy and erratic. Took it to R&R automotive in lex. Pk. md and had complete front end replaced, due to worn out ball joints, idler arms, pitman arms, tie rods, sway bar ends which could not be lubricated. Replaced with those equipped with grease fittings. $1750

- Lexington Park, MD, USA

The inner and outer tie rod ends have been replaced as well as the upper and lower ball joints.

- Louisville, KY, USA

Front end missalignment causes vehicle to pull to the right.

- Indio, CA, USA

There is a constant feeling that the tires and front end are both out of alignment and tires out balance(they are not) causing a constant rough ride on the smoothest pavement beginning at 55mph. Dealer has changed tires twice re-balanced tires 4 times and re-aligned 3 times. Can you check.

- Las Vegas, NV, USA

Vehicle pulls to the left while driving.

- Sun City, AZ, USA