7.3

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,391 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Mercury Grand Marquis suspension problems

suspension problem

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2001 Mercury Grand Marquis Owner Comments

problem #3

Jun 012001

Grand Marquis 8-cyl

  • 125 miles

A D V E R T I S E M E N T S

While driving at 40 mph, the vehicle shimmied in the front. The vehicle was taken to the dealership, where the mechanic re-balanced and aligned the tires. The problem still existed after being taken to an independent mechanic. This was an on going problem since the beginning of purchase. The consumer had an adjudication to take the vehicle back to the dealership. The vehicle had been back to the dealer on many occasions for the shimmy in the front. The dealership replaced all four tires and the driveshaft assembly. The vehicle developed an oil leak that was also ongoing, so the dealer replaced the oil pan/oil pan gasket and the rear main crank shaft seal. The ignition coil assembly had to be replaced as well. When the weather was cold, the hood would not pop open and the right front door did not close properly.

- Lynn, MA, USA

problem #2

May 142003

Grand Marquis

  • miles
While driving, the sway bar broke which caused the rear end to lock up.

- Union City, TN, USA

problem #1

Sep 212002

Grand Marquis 8-cyl

  • Automatic transmission
  • 22,047 miles
Consumer stated there was a rattling noise coming from the engine when cold, dealer informed consumer the timing gear needed to be replaced, also the dashboard vibrated, however dealer stated nothing was wrong, the trim panel was loose on the door, the left front door closed too hard, the vehicle would lean to the left and there was a noise coming from the front of the vehicle when turning a corner, dealer replaced the front frame supports, the instrument cluster was scratched, the steering column trim was replaced, the radio had a poor reception, there was a pulsation coming from the brakes, however the dealer could not duplicate the problem.

- Waverly, NY, USA

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