Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,213 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Grand Marquis electrical problems

electrical problem

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2002 Mercury Grand Marquis Owner Comments

problem #1

Apr 062004

Grand Marquis 8-cyl

  • Automatic transmission
  • 15,213 miles


Problems with my wife's 2002 Mercury Grand Marquis ls not cranking at odd times. I have cranked up the car, and driven it into the garage, then go back out a couple minute later - 15-30 minutes - and the car would not crank. The last time I pulled the car into the garage one evening and when my wife went to go to work the next morning it would not crank. The dealer's service department can not find a problem. However, the left turn signal went out about a year ago, requiring a module be replaced. After that we noticed the foot pedal adjustment diid not work and a loose connection was found to be the problem. The starting problems did not start until after the turn signal module was replaced. I have found other incidents of problems with the ignition switch for this model Mercury.

- Columbia, SC, USA

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