Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,046 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Grand Marquis seat belts / air bags problems

seat belts / air bags problem

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2002 Mercury Grand Marquis Owner Comments

problem #1

Dec 052008

Grand Marquis

  • 15,046 miles


Air bags are rendered inoperative by failure of a sensor in the driver's side seat belt pretensioner. Flashes code 3-4. part in question is oem number 2W7Z54611B09aaa. Ford advises that part is discontinued, no replacement parts available. No other explanation. This leaves two choices: Drive without airbag protection or replace vehicle. This car has less than 16,000 miles on it and need not be replaced. How can a safety critical item be discontinued in less than 6 years. This part is required to be replaced in the event of an airbag deployment and, as in my case, when the sensor failed.

- Naperville, IL, USA

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