Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
80,476 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Grand Marquis suspension problems

suspension problem

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2002 Mercury Grand Marquis Owner Comments

problem #1

Oct 262007

Grand Marquis 8-cyl

  • Automatic transmission
  • 80,476 miles


Backed out of driveway at a friends house and went about 4 houses, when the right front of the car dropped to the pavement and dug into the asphalt. The car was stopped immediately as it was only traveling at 10 mph. Upon inspecting the damage it was discovered that the lower ball joint on the passenger side had broken off. The tire was cut down on the inside sidewall and was pushed back into the fender forcing the fender back into the door. The rim and sway bar link were also damaged. We travel to the veterans hospital in Iowa city, Iowa quite frequently, two appointments this week, and had we been on the highway when this happened, I fear we would be statistics.

- Galesburg, IL, USA

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