Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
60,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Mercury Grand Marquis miscellaneous problems

miscellaneous problem

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2004 Mercury Grand Marquis Owner Comments

problem #1

Feb 012016

Grand Marquis

  • 60,000 miles

A D V E R T I S E M E N T S

I am not happy with the way Ford is handling this recall notice 15S39/NHTSA. There seems to be a problem with the headlight control module. We where instructed, via letter from the Ford company, to only notify my dealer if I am experiencing this headlight failure. Well, I did and it seems the Ford dealership didn't even know there was a recall and not only that but could do nothing for me. This is a very serious situation and it seems they did not take me seriously.

- Somerset, NJ, USA

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