Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,596 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Mercury Grand Marquis suspension problems

suspension problem

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2010 Mercury Grand Marquis Owner Comments

problem #1

Mar 012011

Grand Marquis

  • 2,596 miles


The contact owns a 2010 Mercury Grand Marquis. While driving approximately 3 mph the contact heard a loud thumping sound coming from the rear end of the vehicle. The vehicle was taken to three dealers for diagnostic testing. The technicians were unable to duplicate the failure. The last dealer the vehicle was taken to stated the shocks should be replaced with heavy duty shocks. The vehicle was not repaired because the part was not available. The approximate failure mileage was 2,596. Updated 10/12/11 updated 3/30/12

- Loveland, OH, USA

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