My truck cannot be driven. I have a 88 year old father to take care of. I have been able to borrow a car. I have to return it. I am disabled and cannot afford to fix it. My truck is mint except for the transmission. I only have 59,000 miles. My Ford dealer diagnosed it and said I have 2 codes. I also have 2 broken bands they said. I do not have the money to fix it. I think I can only take a beating. I will have to give it away. My family has 23 Ford products mostly on my say so. I have the time to find them what they need. If Ford does not help I will not be moving Ford products.

I purchased my Mariner on Sept 27, 2012, less than 2 years ago as a used vehicle from Kia Auto Mall in Swansea Massachusetts, with 48,000 miles on it. (My previous car, a used but loved 1998 Volvo needed more work than I could afford so I went searching for another affordable used vehicle)

My Mariner has been an 'ok' car from the beginning, spacious but nothing special in terms of performance. I have been noticing for probably close to a year now, that the gears/transmission, have been skipping a little when I'm taking off from a stop.) Now (August 23, 2014) when I start my car and drive I am hearing what sounds to me, like the transmission in 1st or second gear instead of 'drive'...like it's revving too high...ANYONE driving this car would notice this, seriously, ANYONE. This is an automatic 2008 Mercury Mariner currently with 62,000 miles on it. When I first noticed this a month ago, it was mild. Now it's much more obvious that the transmission IS NOT operating normally. The little orange 'wrench' light came on about 2 weeks ago. HELP.

I decide to take my car to The 'Auto Mall' dealer where I bought it. (2 days after the light appeared) Their mechanic said there was nothing wrong. Their mechanic 'hooked up' the device that shows diagnostic codes' and then took it for a ride. His conclusion: It's fine, It just needs maintenance. He suggested an oil change. Since I knew something was wrong in spite of his lame diagnosis, I took my car to a local highly recommended and highly trusted mechanic. He drove it for 5 minutes and noticed what I noticed. He hooked up his device and saw the codes indicating 'transmission' problems ( I forgot the actual numbers, they were in the 700 range)

How could the first technician at The Auto Mall Dealership get it wrong?? Was he inept?? Are they just messing with me? Are they lying? Are they trying to weasel out of fixing my vehicle? Seriously.

I did purchase an 'extended warranty the same day that I purchased this car, "Portfolio Protection", in the dealership's finance office - so I expect this repair will be covered. I just want expert opinion/advice please. Seriously.