3.7

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,645 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Mercury Mariner seat belts / air bags problems

seat belts / air bags problem

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2010 Mercury Mariner Owner Comments

problem #2

Jul 252014

Mariner 4-cyl

  • 60,000 miles

A D V E R T I S E M E N T S

Air bag light came on at erratic times. Took it to Ford dealer, it turns out the internal fault with restraint control module. This repair will cost almost $900 to repair a safety item that is not a worn part but a electrical module that deploys the airbag. I find it difficult to believe that such an item is the owners responsibility. If it is an item that wears, yes, mechanical, yes but this is a module that is designed for the emergency deployment of the safety airbags and Ford holds no responsibility for the failure. Mileage and age should not come into play on this issue. I pray my family remains safe, I cannot afford this cost.

- Joplin, MO, USA

problem #1

Sep 172010

Mariner 6-cyl

  • 7,290 miles
The contact owns a 2010 Mercury Mariner. The contact stated that the front passenger air bag light remained illuminated while the passenger was seated. The vehicle was taken to the dealer several times for the failure. The air bag sensor was replaced, but the air bag light remained illuminated. The vehicle will be taken back to the dealer. The failure mileage was 14 and the current mileage was 7,290. Updated 07/08/11 the consumer stated the vehicle was taken to the dealer several times, with no satisfactory outcome. Updated 08/29/11

- Gary, IN, USA

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