Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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3.2

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,267 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Mercury Mariner windows / windshield problems

windows / windshield problem

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2010 Mercury Mariner Owner Comments

problem #3

Feb 202014

Mariner 4-cyl

  • Automatic transmission
  • 30,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Mercury Mariner. The contact stated that the rear driver side window slid down into the door. The contact stated that the window had to be pulled up manually. The vehicle was taken to a dealer where it was diagnosed that the rear driver side power window regulator failed and needed to be replaced. The vehicle was repaired. One year later, the contact observed that the rear passenger side window slid down into the door and had to be manually raised. The vehicle was taken back to the dealer where it was diagnosed that the rear passenger side power window regulator failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failures. The failure mileage was approximately 30,000. Updated 03/04/16 updated 03/14/16.

- Delray Beach, FL, USA

problem #2

Jan 192013

Mariner

  • 96,000 miles
Went to shut back door on vehicle and the back glass just exploded. Glass went every where me and my children were hit with glass but no injuries.

- Nettleton , MS, USA

problem #1

Feb 202010

Mariner 4-cyl

  • 3,800 miles
The contact owns a 2010 Mercury Mariner. The contact stated that rear window on the lift gate had suddenly exploded. A glass company replaced the window on 03/07/2010, one week later after closing the rear lift gate the rear window exploded again. She took the vehicle to the dealership and was informed that the failure could not be repaired. The contact then took the vehicle to a collision center and she was informed that the rear window shock was broken and was replaced. The current mileage was approximately 4,500 and the failure mileage was approximately 3,800. Updated 05/12/11 updated 06/06/11

- Yorba Linda, CA, USA

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