Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
44,700 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Mercury Mariner seat belts / air bags problems

seat belts / air bags problem

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2011 Mercury Mariner Owner Comments

problem #2

Dec 232013

Mariner 6-cyl

  • 50,000 miles


In December of 2013, I was involved in a fender bender. After this accident the air bag light remained on. In January of 2015 I was bumped from behind with no damage. However, I then decided I should take in my car to see why the light was still on. As it turns out, the airbag module was apparently damaged beyond repair. I believe that this part was defective as the speed of either collision should not have been enough to cause the airbag system to completely shut down. Additionally, the high cost of the module also made it very costly to repair. This model of Mariner has been subject to a recall before. I had to take it into a shop because it would shut down on the highway while I was driving. I believe that more Mariners will see failures of this airbag module in the future and that this will require a recall. I still have the old module should NHTSA like to inspect it to see if it is defective.

- Indianapolis, IN, USA

problem #1

Sep 172013

Mariner 4-cyl

  • 39,400 miles
She pulled into a patients driveway and stopped she went to put it in park and the car just took off into the house. She (the driver) had to be taken to the er. She had her foot on the brake still when the car took off. I have pictures of how the right front tire was dragged through the dirt while brake was applied. It damaged the home and did over $5000 damage to the car. She insists it accelerated unexpectedly.

- New Castle, PA, USA

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