NHTSA — Service Brakes Problems

1.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
114,575 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Mercury Mariner Hybrid brakes problems

brakes problem

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2009 Mercury Mariner Hybrid Owner Comments

problem #2

Oct 262016

Mariner Hybrid

  • 105,900 miles

A D V E R T I S E M E N T S

The ABS system turn off, took to shop they could not fine trouble it had reset. Today same thing ABS turn off. Will take it in if it does not reset. Both times that it turn off car was parked and I was just starting it to leave.. would see a warning that says 'regen brake failure.' ABS just went out one day while coming home from the store, and would reset when the car sat for a while. And syre was not fun to drive, but unless it stayed off there was not much they could do at Ford to fine out what was going on. It went off and stayed off and then Ford fixed it, replaced the ABS module it has been O.K. since then. I did not like the price of the repair at $1933.03. I do not think a women would be able to stop her car if this happen to her while driving you need too much push on the brake to stop even when going slow, and if going the speed posted two feet maybe*smch

- Oviedo, FL, USA

problem #1

May 152015

Mariner Hybrid

  • 123,250 miles
While driving down the road, all of the warning lights on the dash board came on and then the breaks failed. We were able to get to safety after going off the road. When taken into the Ford Motor Company repair shop they reset the codes and said everything was fine, no parts to repair. Less than 50 miles later, the same thing happened again injuring 3! this time it's the ABS module. After calling the Ford Motor Company, they refuse to admit there is any problem and no reason for a recall. We were given the NHTSA information to make a complaint and if eventually NHTSA informs Ford that they must do a recall we can be given a refund for our money spent on this repair. Our question is what happens when someone dies" does it take that before someone is going to do something about the known hybrid breaking problems" the manger at the Ford Motor Company customer service doesn't think it's an issue worth looking into only to say that a vehicle with high mileage should be taken care of and repaired by the owners. Not that Ford is responsible for faulty parts! please NHTSA do something about the hybrid breaking system before multiple people continue to be injured or are killed!

- Wasilla, AK, USA

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