Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

1.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
115,417 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Mercury Mariner Hybrid electrical problems

electrical problem

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2009 Mercury Mariner Hybrid Owner Comments

problem #3

May 152015

Mariner Hybrid

  • 123,250 miles

A D V E R T I S E M E N T S

While driving down the road, all of the warning lights on the dash board came on and then the breaks failed. We were able to get to safety after going off the road. When taken into the Ford Motor Company repair shop they reset the codes and said everything was fine, no parts to repair. Less than 50 miles later, the same thing happened again injuring 3! this time it's the ABS module. After calling the Ford Motor Company, they refuse to admit there is any problem and no reason for a recall. We were given the NHTSA information to make a complaint and if eventually NHTSA informs Ford that they must do a recall we can be given a refund for our money spent on this repair. Our question is what happens when someone dies" does it take that before someone is going to do something about the known hybrid breaking problems" the manger at the Ford Motor Company customer service doesn't think it's an issue worth looking into only to say that a vehicle with high mileage should be taken care of and repaired by the owners. Not that Ford is responsible for faulty parts! please NHTSA do something about the hybrid breaking system before multiple people continue to be injured or are killed!

- Wasilla, AK, USA

problem #2

Jan 212015

Mariner Hybrid 4-cyl

  • 75,000 miles
Vehicle loses all ability to control the throttle both while at highway speed and when pulling away from a stop. "wrench" fault indicator on the dashboard illuminates. Restarting the vehicle restores normal operating conditions until the issue reappears. There is no fault code on obdii reader after restarting the engine.

- Scottsdale, AZ, USA

problem #1

Aug 042014

Mariner Hybrid 4-cyl

  • 148,000 miles
My car, on 4-5 occasions now, has lost all power while traveling on the freeway at about 80 miles per hour. I called Ford because of the electronic throttle body customer satisfaction program and my vehicle does not qualify because of the assembly plant that the car was built at. I can attest that my vehicle is doing the same exact thing that is described in the accounts of the problem with the throttle - without question. I urge you to expand the program that Ford is being required to do for this massive (over 1 million vehicle) problem. This appears to me to go beyond a plant issue to an engineering issue with the part itself.

- San Diego, Ca, CA, USA

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