NHTSA — Fuel/Propulsion System Problems

1.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
87,667 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Mercury Mariner Hybrid fuel system problems

fuel system problem

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2009 Mercury Mariner Hybrid Owner Comments

problem #3

Nov 032016

Mariner Hybrid

  • 40,000 miles

A D V E R T I S E M E N T S

Throttle body problem. All of a sudden I had no power and barely made it home. I had to be towed to ramey Ford in princeton, wv they replaced throttle body but I had to pay $100 deductible. This car was part of a customer service arrangement worked out with NHTSA but the VIN was not included and I was told it was not covered for cost of replacement. This was a very dangerous situation and could have resulted in an accident. I feel the part should have been replaced without any charge since other vehicles in this class had the same problem. There was no offer to reimburse me for my tow since the vehicle was totally disabled. This was a problem that Ford and the NHTSA were aware of and my vehicle had the same problem as others. I feel that I should not have to pay for labor or tow to correct a defect.

- Princeton, WV, USA

problem #2

Jan 212015

Mariner Hybrid 4-cyl

  • 75,000 miles
Vehicle loses all ability to control the throttle both while at highway speed and when pulling away from a stop. "wrench" fault indicator on the dashboard illuminates. Restarting the vehicle restores normal operating conditions until the issue reappears. There is no fault code on obdii reader after restarting the engine.

- Scottsdale, AZ, USA

problem #1

Aug 042014

Mariner Hybrid 4-cyl

  • 148,000 miles
My car, on 4-5 occasions now, has lost all power while traveling on the freeway at about 80 miles per hour. I called Ford because of the electronic throttle body customer satisfaction program and my vehicle does not qualify because of the assembly plant that the car was built at. I can attest that my vehicle is doing the same exact thing that is described in the accounts of the problem with the throttle - without question. I urge you to expand the program that Ford is being required to do for this massive (over 1 million vehicle) problem. This appears to me to go beyond a plant issue to an engineering issue with the part itself.

- San Diego, Ca, CA, USA

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