Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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1.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
84,240 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Mercury Milan fuel system problems

fuel system problem

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2007 Mercury Milan Owner Comments

problem #2

Jun 112013

Milan

  • 80,000 miles

A D V E R T I S E M E N T S

Incident occurred as driver of Mercury Milan 2007 AWD premier vehicle was driving on the highway at a speed of around 50-45mph. The car began to shudder and vibrate. Vehicle dash lights and engine cut out completely in the middle of driving, driver managed to make it safely to the side of the road. Car was towed to nearby auto service facility. Upon inspection the PCM module was found to be defective. The PCM module shorted out all 6 ignition coils and dumped fuel into the cone of one catalytic converter stopping it from working. Further investigation showed that the PCM module is a documented problem for a variety of makes and models of Ford/Mercury cars. The PCM module was also on backorder from multiple locations. The mechanic also made extensive inquiries about the current PCM module and the backordered PCM (with new drivers and programming). The mechanic was informed that placing the old PCM in the car would result in similar electrical components being compromised because of the faulty version of the PCM. Total bill resulted in $3600, gross safety hazard for the car shutting down on a busy highway. It is my hope that Ford begins to evaluate this as an issue and push it to the recall list before someone gets seriously hurt. Lastly, the back ordered part meant the car was not available to drive for over a month.

- Reston, VA, USA

problem #1

Nov 162011

Milan 6-cyl

  • 88,479 miles
Driving on interstate at approximately 75 mph on 11/16/2011 when vehicle suddenly lost power, engine still running but no response to accelerator. Fortunately there was minimal traffic and I was able to coast and exit the highway into a truck stop. Vehicle was towed to a station that identified a throttle actuator shutdown. System was reset but no other problem could be identified at that time. The same thing happened on 6/15/2012, traveling at approx. 40 mph on a back road, no other traffic, was able to safely pull to the side. Vehicle mileage at time of second incident was approx 100,040. Vehicle was towed to a dealership where the part to be replaced was identified. My concern is this represents a potential safety hazard were this to occur on a busy highway. There is also a hard jarring of the transmission when the throttle shutdown occurs.

- Little Elm, TX, USA

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