(accidentally filled this out already on the vehicle complaint page, sorry) I brought my vehicle in for its 90,000 mile service and the technician told me both rear tires had cracks between the tread and the shell of the tire. The next day I took the car back to the installing tire shop for evaluation. It turns out all four tires had the same problem and were replaced on a prorated basis. This could have been a disaster for my son or daughter at highway speeds! the tires had only 20,200 miles and were 2.67 years old. I expected more like 60,000 miles and no defects. Yokohama avid touring S, 205/60 R

- Scottsdale, AZ, USA

Tire valves failed on my 2007 Mercury Milan. Had to replace 2 tires and avoided further tire damage when I had remaining tire valves replaced due to under-inflated tires. Someone at Ford is aware of this situation but apparently not their customer service or dealers. I believe the NHTSA has bee aware of this since 2008. You might want to follow up before we have another Explorer/Firestone type crisis.

- Baldwin, NY, USA

Blowout of rear tire on driver's side. We had exited the New York state thruway about 10 minutes prior and luckily the blowout occurred on a back road which was not heavily traveled. The mechanic sent by aaa to change the tire advised the tire was defective. My vehicle is a 2007 Mercury Milan purchased in 05/2007 and at that time had slightly less than 20,000 miles so it is still under warranty. I took the tire to the Ford dealership where I purchased the car and they took photos of the tire and sent them over the internet to receive approval to replace the tire. Ford denied the request. I contacted a local Michelin dealer and was advised if Ford had denied replacement, there was nothing that could be done. Since Ford would not honor the warranty, I purchased a new tire from the mechanic who has done all my auto repairs for almost 20 years. He also indicated the tire was definitely defective.

- Newark, NY, USA

Since November 2008, I've had to buy two new tires and replace the valve stems on the other two tires on my 2007 Mercury Milan. Faulty valve stems cost me $450 on a car that wasn't even two years old. The mechanics who worked on my car all informed me of the bad valve stems that went out in 2007, so why as an owner was I never told about this problem when I purchased the car" isn't it the manufacturer's responsibility to inform the customer or be pro-active and replace the tires"

- Newport Beach, CA, USA

I have a 2007 Mercury Milan and I have been bothered by slow leaks in the tires since I purchased the car in March 2007. The tire pressure decreases at a slow rate, causing me to refill the tires to bring them to proper pressure every few days. I saw an article concerning the tire valves for these Ford products and believe my situation is the same.

- Saugerties, NY, USA

On 9/9/08 we were traveling to the airport when our tire completely disintegrated. We had that tire replaced. On 9/26/08 a second tire was separating from the sidewall. In less than 25000 miles on our vehicle we are having to replace a third tire. There was no damage because we caught it in time and used wisdom. One tire is available for inspection it is at the dealer at the moment. The other tire was completely shredded and was repaired at a different location. The first tire replaced was flat and leaking at the sidewall. It was replaced some time ago.

- Shafter, CA, USA

The contact owns a 2007 Mercury Milan. The vehicle has Michelin P235/55R17 tires. On three separate occasions, the tires flattened. The valve stems were replaced on each tire. The dot number was unknown. The current mileage was 17,000 and failure mileage was 13,000.

- Bradenton, FL, USA