Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
46,918 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Mercury Milan body / paint problems

body / paint problem

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2009 Mercury Milan Owner Comments

problem #2

Jan 092014


  • 33,836 miles


Interior door handle will not open vehicle on driver's side door making it impossible to exit vehicle without crawling over console and exiting from passenger seat or opening window to access exterior door handle. This is a safety issue. As the same thing happened to my husband's Ford Fusion 2010 hybrid (which cost over $200 to repair at the dealership), I believe there is an issue with the manufacture/design/integrity of parts in these vehicles. In addition, there are numerous complaints on the internet Ford/Mercury forums citing the same problem.

- Portland, CT, USA

problem #1

Apr 242013

Milan 4-cyl

  • 60,000 miles
The passenger side door stopped locking, now the drivers side door stopped locking this morning when I brought it to the mechanic. Also the door handle inside on the drivers side has now failed.

- Lakeland, FL, USA

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